Hyde’s promises customer service that exceeds the expectations of Cathedral City CA residents.
Call us now at: (760) 360-2202. We’d love the opportunity to earn your business as we have with your neighbors in Cathedral City CA.
for Cathedral City, CA
Our Reviews by City
Jennifer - Cathedral City, CA
My tech Jonathan was friendly respectful and knowledgeable
Great Family Service
Rick - Cathedral City, CA
Van - Cathedral City, CA
Extremely prompt and excellent service like always.
Hydes Bad Information
William - Cathedral City, CA
Your tech came here and checked my A/C which was out. He told me there was a leak which would be extremely costly to find and not worth doing he suggested I buy and new A/C at a cost of $8,160. I told him I wanted to call my homeowners insurance company first that I was covered for this. Fraguz A/C Company just left my house. The tech discovered a bad plug in the attic. He repaired the plug and the A/C works just fine. This does not look good for your Company. I will rate you on all the sites and tell of my experience. William R. Tobin
There when you need them
Bill - Cathedral City, CA
On one of the hottest days of the year Hyde's Greg DeFontes came out to fix a problem in my AC system the same day bringing us comfort right away!
Excellent service! Repaired exterior leak
Ralph - Cathedral City, CA
Arrived on time and excellent service 😊
Tune-up with some twists
Dan - Cathedral City, CA
My semi-annual tune-up sort of went sideways with some unexpected and hard to diagnose troubles. When Jonathan arrived as the second tech. To figure things out and fix I knew he was smart. Turns out he’s also diligent, determined and a really good person. Great employee and person.
Great job - thank you
Kenneth - Cathedral City, CA
Maurice was great - check everything out, was courteous and professional,
Pat - Cathedral City, CA
Emergency service call for A/C
Dan - Cathedral City, CA
First time customer, referred By a friend. Air conditioner stopped mid afternoon while 113° outside. Frank was here sooner than expected and got things up and cooling again!
Performed Percision tuneup on two systems. Replaced all filters inside home. Replaced both capacitors one for each system. Washed outdoor condenser coilâ€˜s, cleaned electrical compartments. Verified refrigerant pressures are Within range. Verified sequence of operation is working properly on each unit. Insulated suction line On outdoor unit.
Unit not dropping below 78 apon arrival. Adjusted setting on board and re connected bk jumper to allow maximum air flow. Tested stages of cooling and verified equipment is working properly. Also connected WiFi
Load calculation and install prep.
Measure house one system. Checked attic and took pictures. Attic access 21.5x29.5. Attic access in the hallway. 20x30 filter return grill. 55â€ vertical height in attic. Backyard gate 38â€ wide. See pictures. Client is paying half and financing the other.
Upon arrival found bedroom unit serial number 5G1F hard lockout â€”-fault code 174 (suction pressure sensor fault)â€”-conduct pressure sensor diagnostics per American standard diagnostic procedures (page 19) pressure sensor within range â€”-see photo for actual numbers â€”- Tech out in 2018 for same fault code â€”-fault code history inaccurate do to Time and date stamp at thermostat reset to reflect actual date and time See photos Service cooling two times â€”-clear condensate line â€”-termination by condensers used vacuum tool â€”-refrigerant numbers good â€”-both units are now working as designedâ€”clean up low voltage wiring at condenserâ€”- Client wanted Thermostat set at 82 and 50 actual is 82 and 55 (Heat cannot be set lower than 55 per default temperature settings)
Performed annual AC maintenance on upflow split system located on ground and outside closet. Changed 16 x 25 x 1 filter located inside furnace cabinet. Checked amps, volts, capacitor and all other electrical components within the system. Checked refrigerant levels, superheat, sub cool and temperature split. Added 2 pounds of R22 refrigerant to the system and charge system to proper superheat and sub cool. Flushed condensation line and washed condensing coil. Now all refrigerant levels and electrical components are operating within manufacture Specs.System is operating and cooling properly.
Preformed a semi annual heating service on 2013 furnace/ located in attic/ hallway. Cycled heating unit followed sequence of operation tested volts and amperage. Tested heating safety switch. Cleared condensation drain line. Furnace is equipped with safety pan, recommended water safety switch to prevent water leaks during summer. Secured all electrical connections and cleaned out burners, furnace and platform. Thermostat checked out ok/ focus 500. Temperature rise 39 split. System checked out operational and within manufacturers specifications. Informed homeowner about indoor air quality products.
Did maintenance on 2015 American standard gold unit, furnace located in garage, condensing unit located on west end of home. Changed filter 20 x 20 x 1, flushed condensation line through outside termination located next to condensing unit in ground, checked electrical components found LRA 128/109 Recommended compressor saver kit, other electrical components and refrigerant levels were within manufacturers specification. Clean condensing coil. System is cooling and operating properly at time of maintenance
Upon arrival client stated system is working. Client stated during the hottest days of the year the thermostat would go blank. Client also stated fau is not on a dedicated circuit and he would have to reset his gfi in the kitchen . Client also stated he would have to reset the breaker. Advised client if the fau looses power the thermostat would go blank. Advised on fau not having a dedicated circuit. Advised this is a electrical issue not a hvac issue. Office to schedule our electrician out.
I found that the high voltage fuse was blown and I replaced the fuse and tested. Then I found that the system was (2) pounds low on R-22 Freon and I recharge the system and tested . For downstairs
Client did not wish to have work done today. Requested for reschedule for Thursday any time after one o'clock. Requested text to confirm schedule date and time.
Found water switch bad. Need to bring pan switch for fall service.
Upon arrival found system calling for cool but only blower motor was operating. With further inspection I discovered condensing unit did not have high voltage power.Both fuse were good discovered system had a faulty breaker. Installed new 50 amp breaker and tested system. System operating properly.
Condenser fan And compressor not running upon arrival â€”-faulty dual run capacitor ( replied)â€”â€” Fan is running â€”-compressor is not runningâ€”â€”compressor off on thermal safety switchâ€”â€” cool with water â€”-system up and running
Ductless for garage
Preformed a semi annual cooling service on 15 year old Goodman split system. Changed 16x25 filter, recommended and installed a Jones valve, cleared condensation drain line from furnace/ hallway closet. 4 ton condenser is located on ground. Cycled system checked capacitor, compressor/ fan motor amps and voltage. Recommended and added a hard start kit. Checked refrigerant sub cool and super heat/ R22. Added 1 pound. Secured and cleaned electrical at condenser and fuse box. Rinsed condenser coil. Equipment is past life expectancies but cooling at this visit. Went over system replaced options. Homeowner just wants to get by this year and replace next summer. Compressor operating on 16 amps rated for 18. Per client breaker keeps tripping/ added hard start. Added one pound of R22 condenser is far from house, also recommended moving condenser closer to home. Client also informed me that water was leaking on floor, filter was restricted, needs to be changed more often, added a Jones valve f
Preformed a semi annual cooling service on 20 year old split system. Changed 20x30 filter and cleared condensation drain line at furnace, hallway closet/ client informed me condensation line was recently backed up. Cleared condensation drain line multiple times ran water to make sure it draining properly. 4 ton condenser is located on ground. Cycled system checked capacitor, compressor/ fan motor amps and voltage. Secured and cleaned electrical at condenser and fuse box. Breaker for AC feels weak. Checked refrigerant sub cool and super heat/ R22. Thermostat checked out ok. Rinsed condenser coil. Equipment is operational at this visit System is past life expectancies and showing signs of tear and wear. Recommended panel tuneup with surge protection Also informed homeowner about age of equipment.
2012 R 22 system system is low an refrigerant recommended replacement customer will call home warranty
Found wires from fan motor touching blades adjust wires system cooling properly at this time recommend comfort plan
We will perform a hot tap On building B. We will replace the hundred amp two pole breaker and the 70 amp two pole breaker that feeds building A and B. I will be ordering the circuit breakers.
Upon arrival I found the manufacture specifications for maximum fuse size is being met. System is extremely dirty and signed Client up on his family comfort plan. Client is scheduled for cooling service maintenance on Friday the fourth. 8 to 10
I found that the dual run capacitor was no good and I replaced the capacitor and tested. The breaker tripped after a few minutes and I advise client that the breaker needs to be replaced . Need to mail hard copy invoice to client