Local Reviews
for Desert Hot Springs, CA
Our Reviews by City
semi Annual Maintenance
Robert - Desert Hot Springs, CA 92240
Hydes has always provided Excellent service. Frank Velarde is a true asset!
Friendly, expensive… no change
Jason - Desert Hot Springs, CA 92240
The tech was friendly. It cost way more than I expected but the “necessity” was explained. The next day my AC had the same problems. Now I’m a little regretful of how much money I spent and feel like I was duped.
Excellent Service
Lucia - Desert Hot Springs, CA 92241
Jonathan did an excellent job! He was very patient and took time to check the system twice. Very kind, honest and very professional in explaining the problem and the steps to fix it. I will always request him! The best AC person I ever had!
Excellent service
Magdalena - Desert Hot Springs, CA 92240
Taylor Rocks like always
Free quote
Robert - Desert Hot Springs, CA 92240
Mike was professional,knowledgeable, and friendly. Unfortunately we went with another provider.
Great service!
Guadalupe - Desert Hot Springs, CA 92240
Daniel was prompt and informative. He went over all the work that was done. He gave suggestions as well on how to keep the AC unit in the best working condition.
Response from Hydes Air Conditioning:
Thank you for the great review of Daniel!
Great
Frank - Desert Hot Springs, CA 92240
Fully explained what he was doing,a true professional, another awesome "Job Well Done" by a dedicated employee of your company
Great
Frank - Desert Hot Springs, CA 92240
Very nice, professional, explained what was needed a fixed it, as always you are the best
Excellent Service
Hugh - Desert Hot Springs, CA 92240
Have been a customer for 20 years and have had nothing but terrific professional service
Customer Service with a Smile
Sam - Desert Hot Springs, CA 92240
Miguel was on-time, professional, efficient, and knowledgeable. His customer service skills were most evident topped with a smile throughout his stay. The perfect representative for Hydes A/C.
Response from Hydes Air Conditioning:
Thanks for recognizing Miguel. He is awesome!
Review
Noe - Desert Hot Springs, CA 92240
Air conditioning service
Don - Desert Hot Springs, CA 92240
Great,timely
Great service, very pleasant and friendly
Lib - Desert Hot Springs, CA 92240
Great service, very pleasant & friendly
Excellent service with the warmth of this hot summer day!
Gloria - Desert Hot Springs, CA 92240
Frank is the consummate rep for your company. Always pleasant, despite I am sure, the taxing demands of the job. Because of my trust in him representing your company I will have additional work done in August. Thank you for taking care of good employees.
Response from Hydes Air Conditioning:
Thank you for the great review Gloria and we are glad to have your business.
Very knowledgeable
Michael - Desert Hot Springs, CA 92240
Great job in keeping me cool snd keeping my system cost effective. Once again grrat team and great team effort.
The best team out their!
Michael - Desert Hot Springs, CA 92240
Amazing from start to finished. I am a life long customer. Signed up for their maintenance plan, where they come out twice a year to keep your system in top running shape. Dan was amazing and very informative. The best!
Service to the generator r
Paul - Desert Hot Springs, CA 92240
Service was minimum at best. He didn't check the battery water and put a dirt encrusted funnel into the engine. He didn't clean the air filter until I asked him to. I have called your office several times and no one has returned my calls.
Response from Hydes Air Conditioning:
Paul, thank you for your review and you make a lot of good points. We currently do the service as recommended by Generac but I can see your point on expecting more and we always want you to feel like we are a great value. We are currently working on what we can add to this service to go above and beyond what the manufacturer recommends. I also want to assure you that Nick did not use a dirty funnel. He got it out and upon seeing it was dirty he opted to pour the oil directly. I apologize that we have not called you back yet but we will be sure to do that right away.
Awesome Service
Frank - Desert Hot Springs, CA 92240
Long time customer Hyde’s does all my AirConditioning and electrical needs. They are the best
Response from Hydes Air Conditioning:
Thanks Frank we sure do appreciate your business and you taking the time to leave us a review.
Great service!
Alex - Desert Hot Springs, CA 92240
Miguel arrived on time and proceeded to deliver great service. I appreciated his effort.
Very professional
Patricia Lovenburg - Desert Hot Springs, CA 92241
Very impressed with Barry’s presentation. Just chose to go with Desertair and a carrier unit. Thank you for your input.
Excellent Service
Greg - Desert Hot Springs, CA 92240
Frank is a real professional, made this very easy thank you Frank and Hydes for the service.
Excellent service !
Noe - Desert Hot Springs, CA 92240
Jeff was able to quickly diagnose, find and solve the issue. Good man !
Great company and employees
Robert - Desert Hot Springs, CA 92240
Hyde’s has been servicing my A/C and furnaces for 13 years now and I have always been very pleased. Today was no exception.
Great
Dennis - Desert Hot Springs, CA 92241
Thank you, Good job👍🏻
AC/Heating Service
Dr. Frank Gillette - Desert Hot Springs, CA 92240
Very nice Professional young man,friendly,explained precisely what he was there to do. You certainly can be proud of him, he is a excellent example of someone that represents the core values of your Company.
Miguel M.
Performed a cooling maintenance on a 2020 Day and Night 4 ton split system. Replaced two 16x20 filters located in indoor furnace closet furnace cabinet. Cycled cooling equipment, checked refrigerant levels and found them within range. Verified voltages and amperages on all electrical components. Tested capacitor and found it within specifications. Cleaned up electrical compartment and washed condenser coil. Cooling system is operational at this time.
Frank V.
Check heating components everything is working within manufacturing specifications
Frank V.
2022 check heating components everything is working within manufacturing specifications
Miguel M.
Performed a cooling maintenance on a 2019 5 ton condenser. Washed out filter located in outdoor furnace cabinet. Cycled cooling equipment, checked refrigerant levels and found them within range. Verified voltages and amp draw on all electrical components. Tested capacitors and hard start kit, everything working within specifications. Washed condenser coil. Cooling system is operational at this time. Gave client starbucks gift card.
Amador C.
2002/ 5 ton Preformed a semi annual cooling service on split system Left filter replacement 20x30/ ceiling. Cycled equipment followed cooling sequence of operations checked refrigerant, sub cool, superheat, line temp and temperature split. Cleared condensation line from outside. Preformed attic inspection/ everything checked out ok. Rinsed condenser coil. Cooling equipment checked out operational at this visit. Upon arrival found compressor operating at max amps With further inspection found weak capacitor. Recommend and replaced 80/5uF capacitor and added hard start Compressor now operating at 23 amps Informed client of findings and age of equipment. System is cooling properly at this time. Signed up on Hyde’s Family Comfort Plan/ monthly Silver Gave client Starbucks gift card.
Jonathan C.
System low on refrigerant. Checked coils with leak detection and un able to find leak. Equipment is 2020 Goodman client had previous company out and didn’t feel right about their diagnosis. Advise will monitor for now and in winter if low again will need to do isolation test. Attachments below for estimate for isolation test
Taylor H.
I Performed Maintenance on the Cooling System. Also replaced a 20x30 filter. The system is a 2018 model located on the ground. I also flushed the condensate drain. I found condenser coils dirty. Took unit apart and cleaned condenser coils thoroughly. The system checked out operational and within manufactures specifications at the time of the service.
Taylor H.
I Performed Maintenance on the Heating System. Also replaced a 20x30 filter. The system is a 2004 model located in the hallway attic. I also flushed the condensate drain. The system checked out operational and within manufactures specifications at the time of the service.
Michael H.
Estimate options
Christopher J.
Executed cooling maintenance on dining room mini split. System is cooling home at the time of maintenance.
Barry S.
Generator walk-through.
Barry S.
Phone call
Daniel G.
Maintenance a 2021 American standard silver unit, change out filter, checked refrigerant levels as well as all electrical components. At the time of maintenance all is within manufacture specifications. Would recommend a hardstart kit in the future to help your compressor. Blew out condensation line located right behind condenser unit. Finished maintenance by washing down unit.
Nicholas G.
Tripped breaker
Alex N.
,upon arrival coil was frozen , returned to job unit had a restriction changed txv and add 2 pounds of 410@ as of now condenser is working to manufacture specification
Frank V.
Client just need it batteries client would think about comfort plan
Daniel G.
Maintenance a 2021 American standard package unit, only had access to outside unit no one home, checked refrigerant levels as well as all electrical components, at this time all is within manufacture specifications. Will send estimate for hardstart kit as system is using more power then it needs, hardstart kit will help lower starting voltage. Finished maintenance by washing down unit ,condensation line is cleared as well located on unit.
Daniel G.
Maintenance a 2020 American standard unit, change out filter located in furnace access, blew out condensation line from same area. Checked refrigerant levels as well as all electrical components. At the time of maintenance all is within manufacture specifications and is cooling properly at this time. Finished maintenance by washing down unit. Advised client about the great benefits of a hard start kit will send estimate.
Christopher J.
Executed a cooling maintenance on a 2005 4-ton York condenser, located in the backyard. Replace filter, washed condenser coil and clean cabinet with CO2 tank. Capacitor - good. Circuitry safety check - good. Running amperage measured within manufacturer specifications on all motors. Slightly high starting amperage on compressor motor - normal. Refrigerant temperature and pressure documented in photos – OK. R-22 system is cooling home at the time of maintenance.
Nicholas G.
Tripped breaker
Adrian R.
Called in to troubleshoot a central air conditioner with rapid cycling. I found a malfunctioning thermostat and replaced it with a new one. Installing the new thermostat resolved the cycling issue.
Frank V.
Wash condenser check cooling components everything is working within manufacturing
Barry H.
Quoted on ductless
Frank V.
20/25 filter check cooling components everything is working within manufacturing specifications
Frank V.
Nothing wrong with unit check duck work nothing wrong with unit
