Local Reviews
for Palm Springs, CA
Our Reviews by City
Excellent service from Jonathan
Kelly - Palm Springs, CA 92264
Jonathan was extremely professional and attentive. He listened to everything I needed to convey about the problem and was focused on getting the job done correctly and efficiently. He also explained my system and how I could get the most out of it. I’m very pleased with Jonathan’s service. To be honest I was so frustrated with how rude and unprofessional the original installers were with me. When I called the sales person that sold us the unit he never returned any of my calls for help nor did anyone in the office step forward after repeated calls. I wasn’t very excited about what might take place today after such a bad experience with the installation but Jonathan was a breath of fresh air.
Reviewing & revising estimate.
Michael - Palm Springs, CA 92262
It was a second look at the contract they sent. They were very kind to do so, and I think it will result in lower
Great job.
Jan - Palm Springs, CA 92262
Excellent, Customer-Focused Service!
Carol - Palm Springs, CA 92264
Frank arrived to perform my Fall maintenance & I told him I had a problem that developed within the last few days. He listened to my explanation & said he’d run some tests. I said I would make another appointment, if he didn’t have time, but he said “No, I’ve got this!” Once he determined the coil was bad, he said it could be up to 6 weeks to receive a replacement. My unit is still under warranty so cost will be minimal. I was impressed that Frank was unfazed by my “coil issue” especially since I was his first AM appointment on a Monday. He was kind and focused throughout the visit.
Response from Hydes Air Conditioning:
Thank you Carol!
Excellent Service
Sebastian - Palm Springs, CA 92262
As good as it gets
Dominic - Palm Springs, CA 92264
Taylor examines everything carefully. Nothing is overlooked.
Excellent service
Melissa - Palm Springs, CA 92264
Christopher was very professional and friendly
Very helpful
Mike - Palm Springs, CA 92264
Johnny was very informative & professional
Fast service
Phyllis - Palm Springs, CA 92264
Technician said it was a rat that got into exterior fan. He used my hose to wash off the fan without removing the fan cover. I asked about any skull that might be left but he said it would “go away”. I hope it doesn’t start stinking.
On time to the schedule
Ray - Palm Springs, CA 92262
Barry checked existing unit and gave his recommendations for changing the system based on my needs at a reasonable price. Happy with his visit from the property.
Excellent Helpful Service!
Denny - Palm Springs, CA 92262
MrBarry was super knowledgeable, friendly, & helpful with my a/c system design ideas. I’m Super Grateful for his visit
Response from Hydes Air Conditioning:
Thank you for reviewing us!
Excellent representative.
Pattie - Palm Springs, CA 92264
I was very happy with the Miguel, he was courteous, kind and personable. He is a good representative of your company.
Response from Hydes Air Conditioning:
Miguel is awesome. Thank you for recognizing him.
Excellent Service!
Pamela - Palm Springs, CA 92262
Excellent customer service!
Response from Hydes Air Conditioning:
We are so happy to hear you though Miguel was excellent. Thank you!
Excellent service!
Mark - Palm Springs, CA 92262
Efficient, Knowles, great work!
Very professional knowledgeable technician
Craig - Palm Springs, CA 92262
Took the time to thoroughly go over both units and answer any questions and did an excellent job. Highly recommend
Excellent service for a new first time customer
Craig - Palm Springs, CA 92262
Profession and courteous service and on time in an emergency situation
excellent service
kathryn - Palm Springs, CA 92262
Very professional and gave good advice....checked the AC out well.
Excellent technician
Sheryl - Palm Springs, CA 92262
Johnny did a great job checking all the electrical outlets, and the smoke alarms
Great company
Sheryl - Palm Springs, CA 92262
I am very happy with Hyde’s and service technician Frank Verlade
Excellent Service
Dan - Palm Springs, CA 92262
As always, we received prompt, professional and quality service.
Thanks, James, for solving the issue.
Joyce - Palm Springs, CA 92262
Helped me in a crunch
James - Palm Springs, CA 92262
Professional!
Chris - Palm Springs, CA 92264
Arrived for service even with many road closures due to tropical storm Hilary!
Great as always!
Claudia - Palm Springs, CA 92264
Working with Hyde’s is always a good experience and Frank was great as usual
Great job and very nice
Frank - Palm Springs, CA 92262
Always great service
Christopher J.
Executed a cooling maintenance on a 4-ton 2022 American Standard condenser, located front area surrounded by bushes. Cleared condensate drain line, replaced filter and washed condenser coil. System low on refrigerant. Charging results documented in photos. Capacitor - OK. Circuit safety check. Clean cabinet with CO2 tank. Running and starting amperage measured within manufacture specifications on all motors. Recommend installing surge protectors. Estimate sent via email. System is cooling home at the time of maintenance. Starbucks card given.
Christopher J.
Executed a heating maintenance on a 4-ton 2018 American Standard natural gas package unit, located on the roof. Client washed filter, cleaned burner cabinet and performed circuit safety check. Inducer capacitor - OK. Condenser fan capacitor measured outside of manufacture specifications. Replaced under parts warranty. Client will be billed per Christina. Inducer motor amp draw - OK. System performed sequence of operation in heating. 35° temperature rise. No carbon monoxide detected in the home. Starbucks card given.
Christopher J.
Executed a heating maintenance on a 3-ton 2017 American Standard natural gas package unit, located on the roof. Replaced filter, burner cabinet clean out and circuit safety check. Temperature rise 35°. Unit progressed through sequence of operation in heating. Inducer capacitor and amp draw - OK. Static pressure documented in photos. Recommend installing surge protector. System is heating home at the time of maintenance. Starbucks card given.
Daniel H.
Upon arrival client stated both systems not working. Client was not uses one system at a time and turns the other one off. Both systems off on arrival. Cycled both systems and both systems came on. A txv just was replaced for living area system. Found living area system fine. Found master bedroom system only getting a 10 degree split. See picture of gauges. Found 12 subcool with 45 superheat. Added a little refrigerant and subcool went up but superheat never came down. Found bedroom system has a restriction. Maintenance done a week ago. Advised we will need to install new txv on bedroom system. Call back due to maintenance just being done.
Adrian R.
Duct Sealing: I sealed and insulated ductwork in a home to prevent conditioned air from escaping and reduce energy waste. This improvement resulted in better heating and cooling efficiency, lower energy bills, and increased overall home comfort.
Adrian R.
Air Duct Sealing: To enhance indoor air quality and optimize HVAC efficiency, I conducted a meticulous air duct sealing procedure in a residential setting. Employing specialized tools and materials, I sealed any gaps and cracks in the ductwork, preventing the infiltration of dust, debris, and allergens. This not only promotes cleaner indoor air but also reduces the workload on the HVAC system, leading to improved energy efficiency and comfort for the homeowner.
Adrian R.
Lighting Fixture Replacement: I replaced outdated lighting fixtures with energy-efficient LED options in a residential property. This upgrade not only improved the aesthetics of the space but also reduced energy consumption and maintenance costs for the homeowner.
Adrian R.
Ductless Mini-Split Installation: We undertook the installation of a ductless mini-split system for a client looking to heat and cool specific zones in their home. This involved mounting indoor units in strategic locations and connecting them to the outdoor condenser. We also programmed the system for individual temperature control in each zone, providing the client with energy-efficient climate control options.
Barry H.
Gave cash check discount
Christopher C.
Found bird had made nest inside outdoor unit near circuit board. Circuit boards will need to be replaced under warranty. Called Goodman and estimated arrival time is in 2-3 business days. Will schedule time for repair with client when part is received.
Jonathan C.
Ductless ceiling cassette 9 flashes found issue to be with condensation pump plugged. Cleared drain lines and tested multiple times by manual filling with water drain pump now working properly.
Jonathan C.
Airflow through return grill making whistle noise. Adjusted register.
Barry S.
Generator estimate
Barry S.
Phone call, discussed estimate changes
Miguel M.
Returned to replace Txv for system that controls living/kitchen area(s/n 1109)Pumped system down, replaced txv, pressure a tested and checked for leaks. Pulled a vacuum down to 210 microns, released refrigerant and tested system operation. System is now cooling per manufacture’s specifications. Client paid half with card and the rest with cash.
Frank V.
Phone call,,,,,,,,
Frank V.
Work Order ID: 1857 DRM 72,,,,,,,PB mechanical is at side working on the the unit,,,,,,call Morgan she cancel service at Side advice it will be a charge Morgan say ok …bill job,,,,
Frank V.
Check heating components 16/20 filter everything is working within manufacturing specifications,,,,,,,Starbucks
Amador C.
Unit SN:*****47J2F Pump down, Replace TXV, liquid line filter was ok. Pressure equipment checked for leaks, vacuumed to 500 µm Cycled equipment. Numbers are now normal. Checked refrigerant and temperature split. Equipment is now operating efficiently.
Jonathan C.
Phone call left message
Frank V.
2021 wash condenser 24/24 filter check heating components everything is working within manufacturing specifications,,,Starbucks card
Frank V.
Check heating system everything is working within manufacturing specifications,,,,,client stated over the weekend system wasn’t getting cool after further inspection faulty evaporator coil system was 95 % low an refrigerant call Howard to talk to Francisco,,,,,,advice client it can take 2 to 6 weeks to get coil added refrigerant to unit
Amador C.
Unit SN:*******47J2F Upon arrival found evaporator coil frozen, cycled heater thawed out and then checked refrigerant. High superheat, good sub cool. VSAT fluctuating from 40 to 35* Checked evaporator coil for restrictions. Recommend replacing TXV and liquid line filter. Will return to preform repairs.
Daniel G.
Maintenance a 2015 heat pump. Checked system is heating mode, system is heating up house properly. All electrical components as well as refrigerant levels are within manufacture specifications. Change out filter located in FAU blew out condensation line located right next to unit. Finished maintenance by washing the condenser unit located on roof.
Barry H.
Quoted on Bosch package unit
