Local Reviews
for Rancho Mirage, CA
Our Reviews by City
Great Service
Judy - Rancho Mirage, CA 92270
Very professional
Great Service
Ty - Rancho Mirage, CA 92270
Excellent service
Barbara - Rancho Mirage, CA 92270
He was very professional and answered all my questions thoroughly. I have recommended him and your company to a friend of mine.
Excellent Service
Ty - Rancho Mirage, CA 92270
Always a pleasure
Kelly - Rancho Mirage, CA 92270
Jonathan is so easy to work with. Great communication. Keeps me updated. Always listens and validates my concerns. Honest and trustworthy.
Excellent service!
Jeff - Rancho Mirage, CA 92270
Great guy, very knowledgeable, polite and thorough!
Very pleasant, knowledgeable Great service
Debbie - Rancho Mirage, CA 92270
Friendly, knowledgeable and kind. Answered all of my questions.
Excellent Service as always
Brock - Rancho Mirage, CA 92270
Excellent Service
Jan-Michel - Rancho Mirage, CA 92270
Very professional
Ken - Rancho Mirage, CA 92270
Chris was awesome. On time with great communication. Gave us some suggestions that we will explore.
Timely response
Kelly - Rancho Mirage, CA 92270
Jonathan. Thank you again for your quick response and ongoing dedication to resolving my issues. You are appreciated.
Excellent Service
Carol - Rancho Mirage, CA 92270
Thor is very professional, accommodating, friendly, courteous and clean. Fully explains all maintenance and service items. Thank you.
Excellent Service
Mary - Rancho Mirage, CA 92270
Excellent service!
John - Rancho Mirage, CA 92270
Excellent Service with the Knowledge and Integrity to back it up
Jimmy - Rancho Mirage, CA 92270
Thank your for your help Thor! Your knowledge of the ins and outs of heating/air conditioning etc is incredible and your ability to take that knowledge and put it to use in the real world/hands on/get the job done right etc and not being afraid to "dive in and get dirty" so to speak to make sure everyting is done right/safe etc is very refreshing to see. Many people tell me how good their HVAC company is since they showed up early, their truck was clean, their tool box was shiny, their uniform was pressed, used proper language etc and when I ask them why they keep coming back all the time since their HVAC systems are not working properly they reply that they are so nice etc...I tell them to call Hydes and get it done right the first time with the knowledge/service to back it up(which their companies do not appear to have) plus they have real tools in their tool boxes that they know how how to use them-along with the clean trucks, nice people etc which is also important. Thank you Thor and Hydes!!!
Excellent customer service!
Lori - Rancho Mirage, CA 92270
Very professional service!
Excellent service!
Sandra - Rancho Mirage, CA 92270
Very happy with the job done by Johnny Ysiano today. He was able to fix a vexing problem with a light switch quickly and efficiently. I’ll be calling Hyde’s for all our electrical work.
Response from Hydes Air Conditioning:
Thank you for taking the time to review Johnny. Our electricians are so wonderful and we appreciate the recognition!
Tune up service
Jeff - Rancho Mirage, CA 92270
Highly recommend Jonathan
Kelly - Rancho Mirage, CA 92270
I specifically want to thank Jonathan Carrier for his excellent service. He totally gets what customer service means. He listens to the customer and addresses and resolves concerns. Excellent communication skills! It’s been a long time since I’ve experienced such a satisfying business relationship. He has renewed my faith in Hyde’s. He is my hero.
Great service
Darrell - Rancho Mirage, CA 92270
Miguel did an excellent job servicing my HVAC and clearly explained everything. Very professional and prompt service
Great Service!
Marie - Rancho Mirage, CA 92270
Maurice is very knowledge and efficient in providing our yearly heating service.
Great service !!
Richard - Rancho Mirage, CA 92270
Excellent
Jay - Rancho Mirage, CA 92270
Good company, great customer service and technicians. Give you the facts and they don't try to upsell you with useless stuff. Highly recommend.
Great service
Naghmeh - Rancho Mirage, CA 92270
Tayler was extent and he told me things about this heating system that I didn’t know so I really appreciate that he educated me.
Taylor was very professional , very knowledgeable and a very nice person.
Harry - Rancho Mirage, CA 92270
Very happy with excellent service, technician comes out 2 times a year to service air and heating systems. Very nice family owned business. Highly recommend Hyde’s .
James B.
Sold new system.System will be installed Thursday
Amador C.
2022/ 5. Ton POV 2000/ 4. Ton 2006/ 4 ton Preformed semiannual cooling service on three systems. Cleared condensation lines and Replaced two 16x25. 20x25 filters located within the furnace/ garage and outdoor mechanical closet.Cycled equipment followed cooling sequence of operation, Check refrigerant/temperature split. Checked capacitor, amps and voltage. Secured and clean electrical connections and condenser and fuse box. Rinsed condenser coils. Cooling equipment checked out operational at this visit. Recommended adding a two systems two to Hyde’s family comfort plan, Client declined at this time, client unsure if he’s going to stay or Sale home. Preformed one time maintenance on two systems. Recommended installing Hardstark kids to reduce inrush , currently equipment is over amping on start up. Client did not want to install at this time, sent a quote via email.
Amador C.
2021/ 5 ton Performed a semiannual calling service on American standard split heat/TAM9 system. Air handler is located in outdoor laundry room/horizontal. Replaced two 16x20. 14x24 and 20x30 filters/ ceiling. Cycled equipment followed cooling sequence of operation check refrigerant/temperature split. Ecobee thermostat checked out OK. Secured and clean electrical connections at condenser and fuse box. Rinsed condenser coil. Cleared condensation line. Cooling system checked out operational at this visit. Unable to speak with client after maintenance was preformed, client stepped out of the house and we were unable to find her.
Alex N.
Pick up tool
Amador C.
2009/ 4 ton. Preformed a semiannual cooling service on American Standard rooftop package unit. Cycled equipment followed cooling sequence of operation checked refrigerant/temperature split. Cleared condensation line. Checked capacitor, fan motor, compressor, amps and voltage. Thermostat checked out OK. Blower wheel and evaporator checked out OK. Replaced two 18x20 filters located within the unit. Rinsed condenser coil. Cooling system check out operational at this visit. Quickly checked heat to make sure heating functions are operational. When performing maintenance found that compressor LRA at 140.1 A recommended and installed hard start kit and reduced in rush current to 87.21 A manufacture recommends 109.0. Compressor is now 48% more efficient on start up. Recommended ecobee thermostat, home is not primary residence. This way client has access to heating and cooling equipment at Al times. Client might have us install one on next visit.
Barry H.
Dropped off warranty book
James B.
Performed cooling maintenance on two 2016. AC pro systems, furnaces are located in separate outside closets and east and west end of home. Changed out to 20 x 25 x 1 filter located at furnace, cleared condensation lines, check, water, safety switches for proper operation, water safety switches are located after P-trap. switches are operating properly, but do not know how effective they will be due to placement, hydes did not install. Verified proper sequence of operation, checked volts and amps, checked, capacitors, checked compressor, saver kits, found system serial number 2181 with 70/7.5 µF capacitor out of range, recommended installed and tested new 70/7.5 µF capacitor, verified refrigerant levels and line temperatures and temperature splits and cycled systems. Thermostats checked out OK, with recommended repairs of both systems are within manufacturers specifications and cooling and operating properly at this time of service.
James B.
Remove lighter and unstuck filter rack door
Barry H.
Quoted on package units
James B.
Heater service on 2019 split systems and 2017 package unit.Washed washable filters.Checked all safety switches and gas pressures.Checked thermostat for any fault codes.Cleaned burners and checked temperature rise. recommend installing water safety switches to prevent water damage to the home or equipment due to condensation back up or overflow. Also recommend installing search protectors on each FAU and condensing unit or whole home. Surge protection to protect the equipment from power outages, faulty, breakers, or any other electrical failure that may occur and caused damage to the systems. American Standard systems are communicating platinum systems
Maurice B.
Performed cooling maintenance on two 2019 American standard platinum split systems and 2017 Goodman roof top package unit. Furnaces are located in garage closet, condensers are located on roof, filters are washable and located within furnace cabinet, washed filters, cleared condensation lines at Jones valve, verified proper sequence of operation, checked volts and amps, checked for any past/current error codes on Thermostat and CDA, check, refrigerant levels and line temperatures and temperature split and cycled systems. Found 50/5 µF capacitor starting amps out of range for Goodman system. Recommend replacement for 50/5 µF capacitor and installing compressor saber kit to prevent any further damage to compressor and internal windings and assist compressor at start. Therefore prolonging life of compressor. Everything else checked out operational at this time of service. Will send over estimates for repairs.
Alex N.
Performed annual maintenance in heat on 2 Maytag split gas, followed sequence of operation changed filters cleared condensation lines checked amps voltage limit switches safety switches cycled burners cleared and mechanical components faus are working to manufacture specification in heat
Adrian R.
Installed a 4 and 5 ton Gold 16 split heat pumps. This system qualifies for a federal tax credit of $2,000 and uses 2 speed compressor technology with variable speed blower for more efficient operation. Financing is available for 0% for 18 months OAC. Hyde's to run heat load calculation to verify equipment sizing. Includes February promotion of free air purifier and $750 for each system.
Thor J.
Performed cooling maintenance on 2021 day and nite coil/condenser, fau in garage. Changed 20x25 customer supplied filter with fau. Cleared condensation drain and tested water safety switch. Cleaned condensing coil and cleaned out electrical compartment. 70/7.5 dual run capacitor is good. Compressor and fan motor run amps were ok. Refrigerant pressures, superheat (15) subcool (13) and delta t of 21, charge is to unit specifications. Compressor starting amps were 152 and rated for 127, this is known as inrush amps and causes wear on compressor and outdoor components, recommended installing a hard start kit to lower starting amps and prolong life of compressor. Also recommended surge protection to protect ac system components, compressor, and whole home surge protection would protect all electronics in the house.
James B.
Performed annual heater maintenance on three 2013 American Standard split systems FAU located inside attic. Attic access located inside theater room. Change to 20 x 30 x 1, 20 x 25 x 1, 14 x 24 x 1 and 12 x 30 x 1 filters. Check amps, volts, capacitor for blower motor, and all safety switches. Checked gas and static pressures. Also check temperature rise in flash condensation line. Found all electrical and safety components to be within manufacture specifications. All three systems are operating and heating properly at time of service. We will need to return to install 10 x 10 bar type register.
Nicholas G.
Changed out two dimmers with troubleshooting
Thor J.
Replaced 50 gallon water heater under warranty. Replaced water heater and made sure all connections are tight, no leaks, and heating properly. Notched door for pvc drain per homeowner. Had to get shark bite 3/4 shut off due to original hot water line having crack from moving it.
Alex N.
Assist James with three system maintenance
Nicholas G.
Mr brendall wanted an idea of updating his entire house he is in the process of closing escrow and will call us back to do a complete electrical upgrade
Frank V.
Check both heating system replace 18/30x2 14/14 12/12 filter clean condensation line everything is working within manufacturing specifications recommended water safety switches to prevent water back up from condensation sent estimate
Frank V.
Upon arrival client stated feeling sick would call office to reschedule service
Thor J.
Performed tune up on 2015 2 ton daikin mini split. Cleaned filters and outdoor condensing coil. Checked amps and volts. Checked refrigerant charge/temperature splits. System is working properly and cleaned up. Evaporator coil and blower wheel were clean and did not have organic growth or buildup. Slight vibration noise, was able to reduce with adjusting faceplate,, blower wheel inspection showed no debris making noise. If noise comes back and is an issue for homeowner informed we can remount indoor unit to try and reduce slight flapping sound from body /blower. Video attached of noise, was louder but got it to normal operation. Paid by check.
Amador C.
1999/ 2 ton package unit. Performed a semiannual cooling service on York package unit/located on ground. Left 12x24 filter replacement. Cycled equipment followed cooling sequence of operation checked hard start, capacitor, condenser fan motor, blower motor, compressor, amps and voltage. Cleared condensation line. Blower wheel checked out OK. Thermostat checked out OK. Check refrigerant/temperature split. Rinsed condenser coil. Cooling system checked out operational at this visit. Informed client condenser fan motor amps are higher than manufacture specifications. Also talked about equipment replacement and benefits
Jonathan C.
Water heater leaking from tank. Checked all connections and verified it is tank leaking, Will remove tank tomorrow and install new tank. Also attached estimate for zoneing system option below.
Amador C.
2019/ 5 ton Preformed a semi annual cooling service on American standard rooftop package unit. Replaced customer supplied 24x24 filter/ lower wall. Cycled equipment followed cooling sequence of operation. Thermostat checked out OK. Checked refrigerant/temperature split. Cleared condensation line. Checked capacitor, fan motor, blower motor, compressor, amps and voltage. Cleaned and secure electrical connections at condenser. Rinse condenser coil. Cooling system checked out operational at this visit. Adjusted master bedroom supply register.
