Local Reviews
for Rancho Mirage, CA
Our Reviews by City
Quick and efficient.
Kenneth - Rancho Mirage, CA 92270
Excellent Service
Tami - Rancho Mirage, CA 92270
Great service
Janet - Rancho Mirage, CA 92270
Very thorough cleaning and maintaining the units. We have the 2x per year service.
Terrific service visit!
Anne - Rancho Mirage, CA 92270
On time, fast and efficient! My technician answered all my questions. So glad I signed up for Hyde’s continuing care program many years ago. It gives me such peace of mind.
Excellent Service
Jill - Rancho Mirage, CA 92270
Outstanding service
Phyllis - Rancho Mirage, CA 92270
Quick turn around on appointment by administrator. Chris was right on time and efficient.
Estimate on Options to Replace Existing HVAC with Heat Pump
Mary Clare - Rancho Mirage, CA 92270
I was interested in obtaining an estimate for replacing my HVAC system with a heat pump. Michael was extremely knowledgeable and thorough in both his inspection of our existing equipment and explanation of the available heat pump options. (Since this was a free estimate, I didn’t enter a rating for the cost of the service).
Response from Hydes Air Conditioning:
I would say FREE is a great cost! Haha but yes thank you for the nice review we appreciate it.
Excellent
Julie - Rancho Mirage, CA 92270
Excellent service.
Phyllis - Rancho Mirage, CA 92270
All went very smoothly...from booking appointment to the service. Daniel was very professional and went about his job with no hesitation.
Response from Hydes Air Conditioning:
Thanks for the great review Phyllis. Daniel is definitely a professional and we are lucky to have him.
Outstanding Performance & Work
Bill - Rancho Mirage, CA 92270
Michael went well above normal in helping us set-up Our complex WiFi thermostat. He had great patience & knowledge of operations of Our thermostat & A/C / furnace. Outstanding work 👍. Highly recommend his family owned business.
Response from Hydes Air Conditioning:
Thank you we appreciate the great review.
Excellent and professional service
Kathy - Rancho Mirage, CA 92270
Excellent and prompt service
James - Rancho Mirage, CA 92270
Greg was very thorough and was able to identify and solve the problem with my condensation lines that were causing the units to shut down.
Very pleased with professionalism
Kathy - Rancho Mirage, CA 92270
Will recommend Hydes
Great 👍 Service 😊
Bill - Rancho Mirage, CA 92270
Both Josh & Jesus did a very professional job of installing Our new A/C unit & furnace. Very respectful of Our home kept all neat & clean. Thanks 😊 for a great job.
Response from Hydes Air Conditioning:
Thanks we appreciate you recognizing this great install team.
Alex was terrific! And Hyde's was so responsive.
Suz - Rancho Mirage, CA 92270
Outstanding
Don - Rancho Mirage, CA 92270
I
Excellent Service
Dennis - Rancho Mirage, CA 92270
Reliable, fast, and efficient service.
David - Rancho Mirage, CA 92270
Always a pleasure seeing the Hyde’s 🚐 pull up! Extremely knowledgeable technicians. Thanks James!
Outstanding work as always!
Gary - Rancho Mirage, CA 92270
Chris and Jose did a great job.
Great Job, great Service
Linda - Rancho Mirage, CA 92270
As always, Hydes is the best. On time, efficient and reasonable. Thsnk you Hydes!!
Great service !
Gary - Rancho Mirage, CA 92270
Johnny found and fixed all the problems in his visit. Polite, professional, efficient.
Response from Hydes Air Conditioning:
Thanks yes Johnny is amazing!
Very Professional
Ray - Rancho Mirage, CA 92270
Taylor was great. He did a through assessment of my units, informed me of my options. Very professional and honest. I would not hesitate to recommend him and Hydes to all my friends
Response from Hydes Air Conditioning:
Thanks so much for recommending us Ray!
Great service
Jeff - Rancho Mirage, CA 92270
Great
Excellent Service!
Timothy - Rancho Mirage, CA 92270
Smity was very nice and professional. He did a great job explaining everything to us.
Awesome Service!
Judy - Rancho Mirage, CA 92270
Daniel did a great job!
James B.
Reconnected thermostat to module
Alex N.
Performed annual maintenance in cooling on 2 2013 am American standard, followed sequence of operation, cleared, condensation line, on living room condenser checked amps, voltage capacitor, pressures working at range rinsed out filter rinsed condenser down. Condenser is working to manufacture specifications in cooling. On bedroom condenser after diagnostic. Found bad compressor. Need to replace just sent estimate for condenser and new systems.
Daniel H.
Upon arrival client stated bedroom focus 6000 thermostat blank. Thermostat is battery operated and has common wire. Found batteries dead and common wire only getting 21 volts. Advised thermostat is now only battery operated.
Daniel H.
Upon arrival client stated bedroom system not cooling. Found system iced up. Found system iced up due to plugged filter. Found a lot of water in blower assembly. Blower did kick on. Removed water from assembly and advised client to keep system off for a few hours. Advised once defrosted system should kick on as long as the water doesn’t damage motor. Replaced filter in fau. Highly recommend maintenance program to prevent these kind of issues.
Alex N.
Zone dampers just installed working fine the damper in other bed room is not working will be replacing damper 10 inch
Alex N.
Upon arrival blower wheel checked notes unit has a bad bored still Performed annual maintenance in heat on a carrier package unit followed sequence of operation cleared condensation line changed filters checked limit switches safety switches cycled burners cleared burners unit is working in heat, not to manufacture specification
Miguel M.
Phone call with client about Nest t-stat app giving issues again. Client leaves this week and needs access to control thermostats remotely. Scheduled for tomorrow.
Alex N.
Performed monthly maintenance in cooling on 2 American standards 2017 , followed sequence of operation cleared condensation lines changed filters, checked amps voltage inducer capacitors limit switches safety switches cleared burners cycled burners, faus are working to manufacture specification in heat
Daniel H.
Upon arrival client stated error codes on thermostat and system not working. Error codes stated power flicker or voltage dropped below 175 volts and had a hard lock out.. Asked client if they had a power outage and they stated they weren’t home but nothing else seemed to be out. Reset cda and cycled system. Checked for proper high voltage. System is properly running. Recommend sure protection.
Adrian R.
Electrical Outlet Installation: I installed a new electrical outlet in a homeowner's living room to accommodate their entertainment center. After turning off the power to the circuit, I carefully installed the outlet and ensured it was properly grounded and secured. The homeowner now has convenient access to power for their electronic devices.
Daniel H.
Upon arrival client stated blower never turns off. System is original 1991 packaged unit. System doesn’t have a schematic or any model/serial numbers. System is showing its age. Found blower running on low speed. Checked all heater safety switches to see if that caused issue. Checked circuit board and found relay allowing power through when it should. Found bad circuit board. Advised client on age and life expectancy. Advised I can call Carrier and see if we can get the board. Advised can quote till we see if board is available. Cycled system in both heating and cooling. Advised client blower running is equivalent to a light bulb on. Recommend not putting any more money into the system. Client would like to wait till system fails completely before replacement. Advised on rough installation schedule window if system were to fail.
Miguel M.
Performed a cooling maintenance on two systems / 2023 American Standard and 2009 Trane. Older unit had a disconnected fitting under furnace area. Attached new connections, vacuumed water and ensured proper drainage. Both filters were clean /20x25 and 16x25. Cycled cooling equipment, checked refrigerant levels and found them good. Tested capacitors and hard start kit. Checked voltages and amp draw. Found everything working within range. Washed condenser coils and cleaned electrical compartments. Cooling systems are operational at this time.
Daniel G.
Performed heating maintenance on two Rheem gas furnace units. Customer changes out filters before arrival. Blew out both condensation lines from furnace area. Checked both furnaces on heating mode. At this time both furnaces are heating the house properly and are both working within manufacture specifications finish maintenance by blowing out both heating compartments.
Jonathan C.
Heating service and safety check on 2010 equipment. Washed filters, cleared drain lines. Verified electrical and gas connections are secure. Heating sequence of operation is working properly according to manufacturer specifications. Recommend surge protection due to power outages and surges becoming very common and can damage equipment. Attention below attached estimate
Daniel G.
Performed a heating maintenance on a 2020 and a 2019 American standard heat pump. Changed out filters blew out condensation line from FAU both or located in attic tested both systems on heating mode and cooling mode at this time for systems are working with the manufacture specifications. Both systems are heating correctly at this time. Inform client about the great benefits of air purifiers finished maintenance by blowing out electrical compartment on both units.
Amador C.
Upon arrival found equipment cooling, client informed me system was not cooling only blowinng ambient temperature. Went to package unit checked evaporator, low voltage, 240 v capacitor anything that can keep compressor from working. Equipment checked out operational at this visit. Checked thermostat and educated client on thermostat settings. Recommend adding a ecobee thermostat this way they get notification If equipment isn’t working.
Thor J.
Performed heating maintenance on (2) 2002 Bryant upflow gas furnaces in separate outside closets. Condensers on garage. Changed (2) 20x25 filters inside furnaces. Cleared condensation drains. Tested for carbon monoxide. Cleaned out burner compartments. 15uF and 25uf fan capacitors were good. Checked amps and volts. Checked heat rise. Heating sequence of operations was performed properly. Gave quotes on replacement of full system for living room (pictures attached of living room system) as well as removing swamp cooler and sealed /capping off. Would use same crane for install. Homeowner to advise , would like all the ductwork replaced as well.
Johnny Y.
For this job, I came out to give an estimate on a ceiling fan after taking a look in and seeing the job we may need to make holes to get the fan installed so the customer decided to wait on the job so while I was at the home she needed some work done on her garbage disposal dishwasher so I went ahead and replaced a plug And got her dishwasher garbage disposal up and running.
Thor J.
Performed heating maintenance on (2) 2011 American standard gas furnaces in separate attic accesses. Changed (3) filters. Cleared condensation drains. Cleaned out burner compartment. Checked for carbon monoxide, none detected. Heating sequence of operations was performed to completion. Heat rise was good. Checked static pressures, and inspected evaporator coils, both clean. Took measurements of units and space for accucleans (x2) will follow up with homeowners tomorrow with proper quote for installation of accuclean filters. Gave homeowner Starbucks gift card. Nest thermostats working properly.
Alex N.
Installed 2 zone dampers
Christopher C.
Found failed capacitor for master bedroom unit . Replaced and tested. System is cooling properly at this time.
Barry H.
Quoted on a Mitsubishi ductless
Daniel G.
Performed a heating maintenance on two 2020 American standard platinum heat pumps. Checked system in heating mode and cooling mode. At this time both systems are working within manufacture specifications. Blew out condensation line from attic access. Cleaned furnace and electrical compartment. Checked platinum thermostats for any alerts found none. Finished maintenance by explaining the great benefits of an air purifier for units. Will send estimate as client was interested.
Thor J.
Replaced ecm blower motor and tested. Refrigerant charge (43vsat, 78rdb) and temperature split(20) were good . Tried to test humidifier turning on and off properly, unit was on idle and highest percentage to turn on was 60% but rh indoors was 63%. Set humidistat back to 35% with indoor temp 75. Moisture on ceiling was from blower going out, humidity reaching point heat humidistat turns on without ac and caused moisture.
Johnny Y.
For this job, I was told to call customer about work I had did at the HOA property and they were having complications with their phone system. Called customer and customer was on a zoom meeting and was going to call me back when customers calls back, he can reach me at my cell phone number.
