Local Reviews
for Thousand Palms, CA
Our Reviews by City
Excellent job done …
Louis - Thousand Palms, CA 92276
Excellent service at reasonable prices
Excellent Service
Carol - Thousand Palms, CA 92276
James did a great job. There was a lot of sand up there and he made it go away. Efficient and professional. Thanks for checking everything out 👍
Excellent service
Andrew - Thousand Palms, CA 92276
Jeff was the technician that came a week ago for our original visit and this was the leak test. He worked quickly and showed me where the leak was located. Unfortunately, it was in the evaporative coil, so it has to be replaced. Jeff took the extra time to find the right part at a better price and after a few minutes my estimate was reduced by a decent amount. Jeff was professional, informative and friendly.
Friendly, Fast Service
Andrew - Thousand Palms, CA 92276
Here to do a leak test, we were afraid it was the evaporative coil and it was. The estimate ended up being 200 dollars less than we originally thought and the quote included everything.
Great
Melissa - Thousand Palms, CA 92276
He was great. I want him back next time
Service
Buddy - Thousand Palms, CA 92276
The service was great, but I’m getting a little weary of having a new tech show up every time. Chris was very nice but didn’t seem very well versed on working around moduler homes. Didn’t realize there were 2 breaker panels and cut the whole house power instead of just the AC unit.
Response from Hydes Air Conditioning:
Thank you for the feedback Buddy and we wil do our best to get you the same tech every time from now on. Do you have a preference as to which tech you would like?
Quick Response
Andrew - Thousand Palms, CA 92276
Jeff showed up within an hour of me calling the office on a Saturday. He went over the issue I had with the HVAC and got it blowing cold air in a very short time. Hydes will be scheduling a follow up for a leak test but Jeff did a great job explaining what he did and what may need to be done.
Excellent service
Randi - Thousand Palms, CA 92276
Prompting on time
Great
Doreen - Thousand Palms, CA 92276
The young man was very capable and had it working it took a little while but thank god it was fixed it I was freezing for 2 days I thought I was back home in Scotland and that's verry cold I had to roll my little in a blanket 🐶🐶🐶🐶🐶thank you Hyde 👍👍👍👍
Love Christopher
Martha - Thousand Palms, CA 92276
Good company so far My first experience
Response from Hydes Air Conditioning:
Thank you Martha!
Awesome Teamwork from Hyde’s
Donna - Thousand Palms, CA 92276
Johnny and Sergio did a great job in completing all of the work. They were both polite, professional and great teamworkers. They did an excellent job, explaining each task and cleaned up after the work was completed.
Amazing
Mary - Thousand Palms, CA 92276
Great and quick service
On time, pleasant to deal with.
Sunnie - Thousand Palms, CA 92276
Service
Randi - Thousand Palms, CA 92276
Great service on time very professional
Great service
Alice - Thousand Palms, CA 92276
Amador
Great
Doreen - Thousand Palms, CA 92276
Chris does a great job and explained to me it had to be reset and is running well thank you
Great service
Charles - Thousand Palms, CA 92276
Good as always
Great job
Carol - Thousand Palms, CA 92276
Frank did a great job. Always the professional. It’s a pleasure to work with him
Great
Melissa - Thousand Palms, CA 92276
Good job very nice man and did the work in a short time
On the fnece
Roslyn - Thousand Palms, CA 92276
I've had three services with this company. The Generac installation was efficient and was installed in a timely fashion, but the trench in my driveway is still there after 3 months of waiting on permit approvals. The security lights are not working as promised. They do not come on when someone enters the driveway. It is possible to walk right up to the front of our vehicle undetected. The emergency AC service was timely and reasonable.
Always great service
Roslyn - Thousand Palms, CA 92276
Great service
Great service awesome price
Randi - Thousand Palms, CA 92276
Great and fast service
Awesome service
Donna - Thousand Palms, CA 92276
Hyde’s came out in less than an hour and got my 92-year-old mom’s air conditioning going. Thank you to all that made that possible.
Johnathan is excellent at his craft! And great young man.
Darren - Thousand Palms, CA 92276
Excellent
Great Service
Buddy - Thousand Palms, CA 92276
I’m just glad we have Hyde’s as or AC/Heating Co. going on 5 years now and I feel we are being well take. Care of.
Frank V.
Wash condenser check cooling components everything is working properly at this time
Daniel H.
Upon arrival client stated system not cooling well. Found dual run capacitor completely dead and compressor not running. Replaced capacitor and checked refrigeration levels. Advised client on age and life expectancy. Office to call and schedule Mike out for replacement estimate.
Christopher C.
Found failed blower motor, went over options with client. Due to age of system cannot guarantee how long system will last even if we replace blower motor. Client declined repair at this time and is looking at alternative cooling methods for a longer temporary fix. Advised client on full system replacement and sent estimate via email.
Maurice B.
Performed cooling maintenance on 2016. American Standard split system. Furnace is Coleman downflow located in laundry room closet. Changed out two 16 x 20 x 1 filters is located at furnace. cleared all electrical, dust and debris, verified proper sequence of operation, checked volts and amps, checked start and run capacitors, verified refrigerant levels, subcool, superheat, line temperatures, and cycled system. Thermostat checked out OK, washed condensing coil. System is within manufacturers specifications and cooling and operating properly at this time of service.
Christopher C.
Disconnect removed during hard start installation and it properly reseated. Pushed in disconnect and unit came on. Unit is cooling properly at this time.
Christopher C.
Install hard start kit
Jonathan C.
First time Service on 2009 York system. Replaced filter, washed coils, cleared drain line, cleaned electrical. Found capacitor weak, replaced part. Installed compressor saver kit to reduce stress on motor. Checked refrigerant levels are good. Equipment is working properly according to manufacturer specifications. Sighed up on maintenance plan.
Christopher C.
Called and client did not answer, left voicemail.
Christopher J.
Performed a cooling maintenance on an American Standard 5-ton platinum condenser 2016, located in the backyard. Running and starting amperage measured according to manufacture specifications on all motors. Refrigerant temperature and pressure documented in photos. Cleaned compartment with CO2 tank. Replaced filter, washed down condenser coil and cleared condensate drain line. Recommend installing surge protectors. Estimate sent via email. System is cooling home at the time of maintenance.
James B.
Performed annual AC maintenance on 2013 American Standard rooftop package unit. Client changed filter. Left 14 x 25 x 1 filter with client. Check amps, volt, capacitor, and start kit. Check, refrigerant levels, Superheat, subcool, line, temperature, and temperature split. Cleanedelectrical and burner compartment. Found all electrical components and refrigerant levels to be within manufacture specifications. System is operating and cooling properly at time of service.
Christopher C.
Performed annual cooling maintenance on 1 2017 American standard gold split system. Changed filter, cleaned condensation lines. Checked capacitors, LRA, rla and Fla. checked refrigerant pressures using non invasive testing methods. Washed condenser coil. Found unit pulling above rated LRA. Advised client of findings and recommended hard start kit. Client declined at this visit but is still interested will send estimate via email.
Amador C.
15+ Preformed a semi annual cooling service on split system. Replaced 20 x 30 filter located within Coleman furnace. Condenser is located on ground. Cycled equipment followed cooling sequence of operation check refrigerant/temperature split. Checked electrical components within the system. Thermostat checked out OK. Rinsed condenser coil. Calling equipment checked out operational at the visit.
Frank V.
System is in poor shape low on refrigerant client had someone add refrigerant in the pass talk about replacing unit client wound call us when back in town
Taylor H.
I removed weak start Kit and installed new Hard Start Kit and tested. Also gave customer education on Focus 6000 thermostat and set both Heat and Cool modes to “Hold” so they override the program feature. The system checked out operational at the time of the service.
Maurice B.
Calling service on for ductless systems, washed filters and washed condensing coil’s. Systems are operating and cooling properly at this time.
Thor J.
Install downflow evap coil and tested. Verified water heater was relit after turning off gas.
Christopher J.
Performed a cooling maintenance on a 4-ton American Standard condenser 2021, located in the backyard. Replaced filter, cleaned compartment with CO2 tank and washed condenser coil. Extra tape added to evaporator coil door per clients request. Installed a surge protector at condenser disconnect box. Safety check circuitry - no loose connections or burnt wires. Dual run capacitor - good. Run amperage on all motors measured within manufacturer specifications. Starting amperage on compressor measured within manufactures specifications. Refrigerant temperature and pressure documented in photos. Client is satisfied with system performance. No other issues or problems to report at this time.
Christopher J.
Performed a cooling maintenance on an American Standard 5-ton 2021 condenser, located at the side of the home. Replaced filters, washed out condenser coil and cleaned circuit compartment with CO2 tank. Running amperage on all motors measure within manufacture specifications. High starting amperage on compressor motor. Safety check circuitry - no loose connections or burnt wires. Dual run capacitor - good. Refrigerant temperature and pressure documented in photos. Installed surge protectors at FAU and condenser. Client is satisfied with system performance. No other issues or problems to report at this time.
Taylor H.
I Performed Maintenance on the Cooling System. Also replaced two 16x20 Filters. The system is a 2011 model located on the ground. The system checked out operational and within manufactures specifications at the time of the service.
Taylor H.
I Performed Maintenance on the Cooling System. Also replaced two 16x20 Filters. The system is a 2018 model located on the ground. I found that the Start Capacitor is rated for 189-227 and we are reading 115. I advised client about replacing the Start capacitor and sent client estimate to do the work. The system checked out operational at the time of the service.
Taylor H.
I Performed Maintenance on the Cooling System. Also replaced two 16x20 Filters. The system is a 2018 model located on the ground. I also found that blower motor run capacitor tested on the low end of good. I also advised client about adding a Hard Start Kit. Start up amps on the compressor are rated for 124 and we are getting 135.8. Sent client estimate to add a Hard Start kit. Sent client estimate to change blower motor capacitor under a part warranty only. Advised client that if he can find the paperwork stating he has 5 years labor between now and July 12th which will officially mark 5 years since the system was first installed. If customer can find paperwork stating that labor is still covered before July 12th then I can change part under full warranty. If not then customer would pay for the labor which I sent client a price for. The system checked out operational at the time of the service.
Jeff S.
I performed a sniffer check on the evap coil and I found a leak on the bottom left side in the middle and I also found a small leak on the bottom right side too and I advise client about the coil
Amador C.
Preformed a semi annual cooling service on American standard split system/ condenser is located on ground, replaced 20x30 filter located within Coleman furnace in hallway closet. Cycled equipment followed sequence of operations checked refrigerant/ temperature split. Thermostat checked out ok. All electrical components checked out within range. Rinsed condenser coil. Cooling equipment checked out operational at this visit Informed client of Hyde’s electrical inspection/ not interested at this time. oreocat0506@gmail.com
Frank V.
Washable filter,,,,,upon arrival condenser wasn’t working after further inspection found fan motor seized up replace motor tested ,,,,new comfort plan client
Jeff S.
I found that the system was (3) pounds low on R-410a Freon and I advise client. Client said home warranty put in Freon twice in the past year and I advised client that we need to schedule an appointment to do a leak search to find the leak and he has a week of from spring break
