Local Reviews
for Thousand Palms, CA
Our Reviews by City
Good service
Roslyn - Thousand Palms, CA 92276
Reliable
Great electrical services today.
Donna - Thousand Palms, CA 92276
Always quality and professional service.
Response from Hydes Air Conditioning:
Thank you Donna! We appreciate your business.
Knowledgeable
Sunnie - Thousand Palms, CA 92276
Excellent Service
Donna - Thousand Palms, CA 92276
Very professional, on time, quick diagnosis and explanation of how to remedy it.
I love Hyde’s!
Elaine - Thousand Palms, CA 92276
Excellent as always. Prompt and efficient service.
Excellent Service!
Donna - Thousand Palms, CA 92276
The technician was polite, professional, gave a great explanation of the problem and on time.
Excellent service!
Victoria - Thousand Palms, CA 92276
Alex was great. Thanks for being able to give me an appointment the same day!
Great service
Randi - Thousand Palms, CA 92276
Excellent job done …
Louis - Thousand Palms, CA 92276
Excellent service at reasonable prices
Excellent Service
Carol - Thousand Palms, CA 92276
James did a great job. There was a lot of sand up there and he made it go away. Efficient and professional. Thanks for checking everything out 👍
Excellent service
Andrew - Thousand Palms, CA 92276
Jeff was the technician that came a week ago for our original visit and this was the leak test. He worked quickly and showed me where the leak was located. Unfortunately, it was in the evaporative coil, so it has to be replaced. Jeff took the extra time to find the right part at a better price and after a few minutes my estimate was reduced by a decent amount. Jeff was professional, informative and friendly.
Friendly, Fast Service
Andrew - Thousand Palms, CA 92276
Here to do a leak test, we were afraid it was the evaporative coil and it was. The estimate ended up being 200 dollars less than we originally thought and the quote included everything.
Great
Melissa - Thousand Palms, CA 92276
He was great. I want him back next time
Service
Buddy - Thousand Palms, CA 92276
The service was great, but I’m getting a little weary of having a new tech show up every time. Chris was very nice but didn’t seem very well versed on working around moduler homes. Didn’t realize there were 2 breaker panels and cut the whole house power instead of just the AC unit.
Response from Hydes Air Conditioning:
Thank you for the feedback Buddy and we wil do our best to get you the same tech every time from now on. Do you have a preference as to which tech you would like?
Quick Response
Andrew - Thousand Palms, CA 92276
Jeff showed up within an hour of me calling the office on a Saturday. He went over the issue I had with the HVAC and got it blowing cold air in a very short time. Hydes will be scheduling a follow up for a leak test but Jeff did a great job explaining what he did and what may need to be done.
Excellent service
Randi - Thousand Palms, CA 92276
Prompting on time
Great
Doreen - Thousand Palms, CA 92276
The young man was very capable and had it working it took a little while but thank god it was fixed it I was freezing for 2 days I thought I was back home in Scotland and that's verry cold I had to roll my little in a blanket 🐶🐶🐶🐶🐶thank you Hyde 👍👍👍👍
Love Christopher
Martha - Thousand Palms, CA 92276
Good company so far My first experience
Response from Hydes Air Conditioning:
Thank you Martha!
Awesome Teamwork from Hyde’s
Donna - Thousand Palms, CA 92276
Johnny and Sergio did a great job in completing all of the work. They were both polite, professional and great teamworkers. They did an excellent job, explaining each task and cleaned up after the work was completed.
Amazing
Mary - Thousand Palms, CA 92276
Great and quick service
On time, pleasant to deal with.
Sunnie - Thousand Palms, CA 92276
Service
Randi - Thousand Palms, CA 92276
Great service on time very professional
Great service
Alice - Thousand Palms, CA 92276
Amador
Great
Doreen - Thousand Palms, CA 92276
Chris does a great job and explained to me it had to be reset and is running well thank you
Great service
Charles - Thousand Palms, CA 92276
Good as always
Brayan T.
Performed annual heating maintenance on 3) 2007 American Standard Split Systems. Client had replaced filters prior to arrival. All FAUs are located in the attic, access is located in hallway ceiling. Followed sequence of operation and checked inducer fan motor, blower motor amps and voltage, checked capacitor for blower motors, checked resistance across all safety and limit switches. Cleaned out burners furnace. Verified heating sequence of operation is working properly according to manufacturer specifications. Checked flue pipes were secure. Checked and detected zero carbon monoxide. Cycled system in cooling and checked static pressure. Everything checked out in range. All thermostats checked out operational. All systems are working at manufacture specifications in heating at this time of service.
Jonathan C.
Heating service and safety check 2012 Amana equipment. Replaced filter, cleared drain line. Verified gas and electrical connections are secure. Heating sequence of operation is working properly. Equipment is over 10 years old which advise is when breakdowns become more common.
King C.
Replace main breaker at pedestal
King C.
Customer breaker keeps tripping advising. We need a new breaker in the main panel Square D main breaker. Need to find out how much it cost and if he can’t even locate it did not charge him trip charge because he said he would have us install it.
Christopher J.
Executed a heating maintenance on a 77k BTU 2006 Coleman downflow natural gas furnace, located in the laundry room. Replaced filters at FAU. No carbon monoxide detected in the house. Temperature rise 40°. Blower capacitor - OK. Blower motor amp draw – OK. System executed sequence of operation in heating. Recommend installing surge protectors, estimate sent via email. Starbucks card given.
Adrian R.
HVAC Tune-up: We were honored to revisit a valued repeat customer's residence to conduct an extensive HVAC system diagnostic tune-up as part of our proactive maintenance service. Our comprehensive tune-up not only ensures the system's current efficient operation but also helps prevent potential issues, thereby reducing the risk of costly repairs down the road. We take pride in leaving our customers with peace of mind, knowing that their HVAC system is well-maintained and will continue to deliver optimal performance, ensuring their year-round comfort and satisfaction.
Christopher C.
Performed annual heating maintenance on 1 2013 American standard package unit, change filters, cleared condensation lines. Inspected coil and blower compartment for clean. Cycled system in cooling, check temperature splits. Cycled system in heating. Verified sequence of operations, checked temperature rise, verified furnace safety’s operational. Found system evap coil was starting to build up dust and debris. Advised client on coil cleaning. Client is not interested at this time. Sendings estimates via email.
Christopher J.
Executed a heating maintenance on a 4-ton 2017 American Standard platinum heat pump, located within an indoor closet. Cleared condensate drain line and replaced filter. Running and starting amperage measure within manufacturer specifications on all motors. Rinsed down condenser coil. Refrigerant temperature and pressure documented. System is functioning according to manufacture specifications. Starbucks card given.
Christopher J.
Executed a heating maintenance on a 70K BTU 2018 INTERTHERM natural gas downflow furnace, located in the laundry room. Blower motor and inducer motor amp draw measure within manufacture specifications. Recommended client replace blower capacitor under parts warranty. Spoke to client about surge protection. No carbon monoxide detected in the home. Temperature rise 30°. Client replaced filters two weeks earlier, left filters with client. System is heating home at the time of maintenance. Starbucks card given.
Christopher J.
Executed a heating maintenance on a 4 ton 2021 American standard platinum system, located within an indoor cabinet. Refrigerant temperature and pressure documented. Wash down condenser coil. T-Stat function Dash OK. Starting and running amperage measured within manufacture specifications on all motors. System is functioning properly at the time of maintenance. (Krissy see notes)
Frank V.
Check heating components change 16/20 filter everything is working within manufacturing specifications
Adrian R.
HVAC Repair Service: I received a call from a homeowner who was troubled by an uncommon noise coming from their HVAC system. To get to the bottom of this issue, I conducted a thorough system evaluation. During this inspection, I determined that the source of the noise was a worn-out blower belt. I proceeded to replace the worn belt with a new one, and after the replacement, I confirmed that the HVAC system was running smoothly and quietly, effectively resolving the noise problem while ensuring optimal performance. Following the system's confirmation of top-notch performance, I explained to the homeowner the benefits of our maintenance plans in maintaining this level of excellence.
Frank V.
16/20x2 check heating components everything is working within manufacturing specifications check for gas leaks at water heater no gas leaks
Amador C.
15+ Preformed a semi annual heating service on Coleman split system. Replaced 20x30 filter located within the furnace/ laundry room closet. Cycled equipment followed heating sequence of operation check for carbon monoxide throughout the house/nothing detected. Checked blower wheel, capacitor, thermostat and blower motor amps and voltage. Gas pressure and sensors checked out ok. Found low voltage wires showing copper/ cleaned all wires with new connections. Heating system checked out operational at this visit.
James B.
Putting job on hold due to system being iced up. I will return later today to further diagnose issue.After returning discovered system was once again low on refrigerant. Client chose to recharge system. Charge system back to manufacture specifications using 3 pounds of R22 replacement refrigerant. System is now cooling properly
Frank V.
Dropped off warranty book collected final payment
Christopher C.
Performed annual heating maintenance on 1 10+ year old Coleman upflow 90% furnace. Changed filter, inspected blower compartment for cleanliness, cycled system in cooling. Checked static pressure. Checked temperature splits. Cycled system in heating. Verified sequence of operation, monitored operation for 10 mins. Cycled heat off, verified furnaces safety’s operational. Found blower compartment to be very dirty and dusty, also found very high coil drop on static pressure readings. It appears that the return pulls from under the house getting very dirty air circulated through system. Advised client on pull and clean blower motor and evap coil cleaning. Sending estimates via email.
Francisco J.
Installed 4 Ton American Standard Platinum 18 POV Upflow Split Heat Pump System.
Amador C.
2020 Performed a semiannual heating service on Coleman split system. Replaced two 16x20 filters located within the furnace/ hallway closet. Cycled equipment checked blower motor, limit switches, flame sensor and gas pressure. Tested for carbon monoxide throughout the house/ nothing detected. Thermostat checked out ok. Recommend and replaced maid smoke detector with combination smoke and carbon monoxide detector/ tested. Made client aware of other smoke detectors being older than 10 years. Client only approved replacing one. Heating equipment is operating properly and within limits. Home is now protected with new smoke and carbon monoxide detector. Signed up on Hyde’s Family Comfort Plan/ monthly membership
Amador C.
2020. FAU Preformed a semi annual heating service on Coleman split system Replaced two 16x20 filters located within the furnace/ laundry room closet. Cycled equipment followed heating sequence of operations Checked flame sensor, gas pressure, blower motor amps and voltage. Checked for carbon monoxide throughout the house/ nothing detected. Ecobee thermostat checked out ok. Heating system checked out operational at this visit. Gave homeowner Starbucks gift card.
Frank V.
compressor is grounded we will be replacing unit an Wednesday
Christopher J.
Executed a heating maintenance on a 4-ton 2016 American Standard platinum condenser, located within an indoor closet. Replaced filter, took refrigerant temperature and pressure measurements and cycled system in heating. System is functioning within proper parameters. Starbucks card given.
Adrian R.
Circuit Breaker Replacement: Upon a homeowner's request for assistance with frequent circuit overloads, I assessed the electrical panel and identified a malfunctioning circuit breaker. With utmost care and precision, I replaced the faulty circuit breaker with a new, compatible unit. This repair promptly resolved the issue, ensuring a reliable and safe electrical system within the residential home.
Jonathan C.
Service and safety check 1979 equipment. Replaced filters, washed coils outside. Checked refrigerant, fan and compressor amps. Coils are bent and in poor condition, Equipment in very poor condition well past life expectancy. Equipment is operational client aware of multiple potential problems. Recommend equipment replacement.
Jesus R.
Installed American Standard 3 ton Condenser Model and Coleman Down-flow Furnace Evaporator Coil.
