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Christopher

Christopher

Service Technician

Rating

Reviews

Christopher has been part of the Hydes team since 2022, bringing both technical expertise and a personable approach to every service call. Customers often praise him for being thorough, professional, and willing to take the time to explain his work and answer questions. Known for his reliability and friendly manner, Christopher makes sure each visit leaves customers confident and comfortable with their systems. Christopher is NATE certified, a distinction regarded as the highest standard in HVAC. Outside of work, he enjoys spending time with his wife Sylvia and their two children, as well as singing, baking, and attending church. An avid listener of bossa nova music, he especially enjoys artists such as Antonio Carlos Jobim, João Gilberto, and Rosinha de Valença.

Name: Christopher

Certifications: NATE

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 1334 customer reviews

Customers say: The overall sentiment expressed across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and appreciation. Customers consistently praise the professionalism, knowledge, and friendliness of the service technicians, highlighting their ability to explain technical issues clearly and in understandable terms. A recurring theme is the promptness and efficiency of service, with multiple reviewers noting quick response times, same-day appointments, and rapid problem resolution—particularly impressive given the urgency of air conditioning needs in desert heat conditions. The technicians are frequently described as courteous, personable, and professional, with customers appreciating their thorough work, attention to detail, and lack of aggressive upselling tactics. Many reviews emphasize the company's reliability and punctuality, with technicians arriving on time and completing work efficiently. The positive sentiment extends to the company as a whole, with customers expressing loyalty and trust built over years of service. Overall, the tone is enthusiastic and grateful, with customers feeling well-served by knowledgeable professionals who communicate effectively, work diligently, and provide excellent customer care. The recurring themes of expertise, friendliness, efficiency, and reliability paint a picture of a highly regarded service provider that consistently meets and exceeds customer expectations.

Reviews

Excellent Service. Very personable
Nancy - Palm Desert, CA 92211
Great Service!
Christopher was very friendly and took a lot of time to thoroughly look at our 2 systems. Made a couple of recommendations but wasn’t pushy about it.
Douglas - Palm Desert, CA 92211
Excellent
Christopher was friendly and efficient. Informed me along the way of what he was doing and completed in timely manner.
Carol - Palm Desert, CA 92260
It was excellent service!
Christopher did an excellent and professional service with a positive and respectful attitude.
Martha - Indio, CA 92203
Excellent
Jim - Palm Desert, CA 92211
Excellent Service!
Stanley - Bermuda Dunes, CA 92203
Excellent
Christoper told us about Halo LED and educated us about filters we are both really allergic to the desert air Our new system will help!
Ian - Palm Springs, CA 92264
Good
Dennis - Palm Springs, CA 92264
I’m very happy the work was done Chris was so Nice. I really am contented with your company
Excellent
Lucille - Indio, CA 92203
Professional and friendly
Always friendly, professional and thorough.
Kathy - Indio, CA 92203
Excellent Service
On time and efficient
Nadine - Indio, CA 92201
Excellent
Great guy good energy
Ian - Palm Springs, CA 92264
Great service ce as always
Doug - Palm Springs, CA 92264
excellent
Chris was great as always.
Mel - La Quinta, CA 92253
Outstanding service
Christopher did an outstanding job. I would highly recommend him. Clean, neat and on time.
Bill - La Quinta, CA 92253

Job Locations

Christopher J.
Christopher J.
Completed a cooling maintenance on a package Bosch. System passed 23 point refrigeration and electrical inspection. Replaced filters and cleaned motherboard with CO2 tank. Thermostat/disconnect box: good. Clients renew club membership. System is cooling the home at the time of maintenance.
Palm Desert, CA 92211
Christopher J.
Christopher J.
Performed a cooling maintenance on a platinum system. Replaced filter at rack, cleared condensate at Jones and washed outdoor unit. Checked CDA, fan and compressor. Refrigerant circuit diagnostic: delta T. Surge protection: active. System is currently cooling the home at the time of maintenance.
Palm Desert, CA 92211
Christopher J.
Christopher J.
Performed a heating maintenance on a newly installed R – 454B gold heat pump. Documented blower motor amp draw at high speed. Static pressure measurements are excellent (documented). Filters have been changed and condensate line has been cleared. Platform was free of dirt and debris. System is functioning according to manufacture specifications.
La Quinta, CA 92253
Christopher J.
Christopher J.
Performed a cooling maintenance on a newly installed R – 454B gold heat pump. Cleared condensate drain, washed outdoor unit and replace filters. Refrigerant circuit diagnostic revealed system was low on refrigerant. Charged system with 3.5 pounds. Documented temperature split. Thermostat/disconnect box: good. System is cooling the home at the time of maintenance.
La Quinta, CA 92253
Christopher J.
Christopher J.
Performed a cooling maintenance on one CARRIER package and one American Standard package unit, installed on the roof. Replaced filters. Checked electrical motors, run capacitors and refrigerant circuit diagnostics. Thermostat/disconnect box: good. Examined evaporator coils. Both systems are cooling the home at the time of maintenance. Home is locked/secured with thermostats restored to original settings.
La Quinta, CA 92253
Christopher J.
Christopher J.
Estimate sent via email
Palm Desert, CA 92260
Christopher J.
Christopher J.
Performed a cooling maintenance on a package heat pump, installed on the roof. Washed outdoor coils and replace filters. Installed equipment surge protector – paid via C. C. Tested run capacitor, electric motors and refrigerant circuit diagnostic. Refrigerant leak search revealed a leak at U bend of the evap coil (see pictures). System is currently cooling the home at the time of maintenance.
Indio, CA 92201
Christopher J.
Christopher J.
Spoke with home owner. Unable to access due to low battery at keypad. Client will reschedule
Indio, CA 92201
Christopher J.
Christopher J.
Replaced blower motor on living room system and completed maintenance on two split systems. Completed refrigerant circuit diagnostic on living room system. Tested motor and currently both systems are cooling the house. Charge credit card on file.
Palm Desert, CA 92211
Christopher J.
Christopher J.
Performed a cooling maintenance on an R-22 Goodman unit #0511. System cools the bedrooms. Checked capacitors and electric motors. Refrigerant circuit diagnostics revealed system was excessively low on refrigerant. Coils were also excessively dirty. Washed unit and replaced filters. Unit that cools the kitchen was found inoperative and needs to be serviced at a later date.
Palm Desert, CA 92260
Christopher J.
Christopher J.
Performed a cooling maintenance on two split systems. Diagnosed malfunctioning blower motor on living room unit. Blower motor was operating at a slow speed. Motor was receiving 117V from the circuit board. Tested safeties and cycled system and heating. Blower motor was operating at a slow speed in heating and shut off on thermal overload. Blower motor was hot to the touch and drawing 4A in cooling. Estimate sent to replace blower motor. (1/2hp 1075). Checked refrigerant circuit diagnostics, capacitors and electric motors on outdoor units. Replaced filters in the home. Will return to replace motor upon client estimate approval. Only bedroom system is cooling the home at the time of maintenance. Unplugged living room unit for safety reasons.
Palm Desert, CA 92211
Christopher J.
Christopher J.
Demand service: malfunctioning mini split after maintenance During cooling maintenance, circuit breaker popped as I was washing down casita outdoor unit and mini split. Upon arrival for demand service, mini split was not cooling on a call for cooling. System was operational on a call for fan. Utilized owners manual and Internet to locate error code "U4". U4: malfunction of transmission between indoor and outdoor unit Measured 120V at L1, L2 and L3. Printed circuit board was difficult to access due to vertical installation, but I am of the thought that circuit board was shorted due to water on outdoor thermistor. Mike to advise and follow up with client.
Palm Desert, CA 92211
Christopher J.
Christopher J.
Performed a cooling maintenance on two package units, installed on the roof. Replaced filters inside of the home. Checked all capacitors, electric motors and refrigerant circuit diagnostics. Older system losing cooling capacity and efficiency, due to age and insufficient preventative maintenance. Recommend a blower wheel and evaporative coil tuneup. Disconnect/thermostat: good. Client to call front office to renew club membership. Both systems are cooling the home at the time of maintenance.
Palm Desert, CA 92211
Christopher J.
Christopher J.
Performed a cooling maintenance on a split Lennox, with upflow gas furnace and 16 x 25 filter rack – no Jones valve. According to refrigerant temperature and pressure, system was low on refrigerant. Charged system with 3 pounds of R410 A – paid via CC. Electric motors and capacitors were tested. Cleared condensate drain line, replaced filters and washed condenser coil from the inside out. Disconnect/thermostat: good. System is currently cooling the home at the time of maintenance.
Palm Desert, CA 92260
Christopher J.
Christopher J.
Performed a cooling maintenance on a split casita heat pump, a platinum unit with courtesy garage mini split service. Checked refrigerant circuit diagnostics, capacitors and electric motors. As I was washing garage mini split and casita outdoor unit, a short circuit caused circuit breaker to pop for casita outdoor unit. Would suspect there to be some form of short circuit or exposed wire on outdoor unit circuitry and would recommend an electrical safety inspection. Clients advised to call HYDES electric department. Thermostat: good. Cleaned air filter with CO2 tank and replaced filter at casita. Casita air handler is located in the attic with a condensate pump installed. Both systems are cooling the home at the time of maintenance.
Palm Desert, CA 92211
Christopher J.
Christopher J.
Cooling maintenanceon one RHEEM and one GOODMAN condenser. Upon arrival, south gas furnace was back flooding condensate beneath the platform, with water all over the floor. Client opted to install two Jones valves and two float safety switches on his systems. Wired float safeties to common on transformer. Advise client to locate primary condensate termination. Suspect termination is buried beneath dirt and rock. Installed a compressor saver kit on Goodman condenser. Client paid for repairs via C. C. Washed outdoor units, replaced filter and cleared condensate. Checked capacitors, electric motors and refrigerant circuit diagnostics. Recommend replacing thermostat with more reliable Wi-Fi thermostats. Client opted to self install. Both systems are cooling the home at the time of maintenance.
Rancho Mirage, CA 92270
Christopher J.
Christopher J.
Performed a cooling maintenance on two split systems, one silver and one gold. Washed outdoor units, cleared condensate drains and replaced filters. Unit #X75F was low on refrigerant according to temperature and pressure. Charged system with 1 pound of refrigerant. Checked running/starting capacitors and electric motors. Thermostat/disconnect box: good. Advise client to leave upstairs/downstairs units running at 85°. Both systems are cooling the home at the time of maintenance. Charged CC on file.
Indio, CA 92201
Christopher J.
Christopher J.
Performed a cooling maintenance on a split Goodman. Metering device: piston. Washed outdoor unit, cleared condensate and replaced two filters in the home. Checked electric motors, capacitors and refrigerant circuit diagnostics. Installed compressor saver kit – paid via C C. Thermostat/disconnect box: good. System is currently cooling the home at the time of maintenance.
La Quinta, CA 92253
Christopher J.
Christopher J.
Demand call no cool: Client was pondering whether to repair or replace casita system. Refrigerant circuit diagnostic revealed a metering device that is overfeeding (stuck open), in addition to being low on refrigerant. Informed client that R-22 TXVs are no longer manufactured and R-22 is very expensive per pound. Also informed client that her system was well over 20 years old. Repairing equipment for sufficient cooling would be near impossible and a waste of money. Client opted to speak with Mike to replace all three systems. Charged trip and diagnostic fee.
La Quinta, CA 92253
Christopher J.
Christopher J.
Performed a cooling maintenance on a platinum split. Washed outdoor unit, cleared condensate and replaced filter. All notifications on CDA were SOP. Checked refrigerant circuit diagnostic and cleaned motherboard with CO2. System is cooling the home at the time of maintenance. Pre-booked heating maintenance.
Palm Springs, CA 92264
Christopher J.
Christopher J.
Performed a cooling maintenance on a platinum. Washed outdoor unit, cleared condensate and replaced filter. CDA notifications were S.O.P. Thermostat/disconnect box: good. Checked refrigerant circuit diagnostics. Client renewed club membership and pre-booked heating maintenance. System is cooling the home at the time of maintenance.
Palm Desert, CA 92211
Christopher J.
Christopher J.
Performed a cooling maintenance on two split units. Cleared condensate drain, replaced filters and washed outdoor units. Installed two compressor saver kits – paid via C. C. Checked running starting amperage, capacitors and refrigerant circuit diagnostics. Disconnect box/thermostats: good. Both systems are cooling the home at the time of maintenance.
Palm Desert, CA 92260
Christopher J.
Christopher J.
Demand call: condensate issue Client stated secondary line was draining water above their window. Primary terminated under the sink of master bathroom. Disconnected tube from T, installed two Jones valves and cleared P-trap with specialty PVC pipe brush. Used CO2 to clear primary line all the way to termination under the sink. Client paid via C. C.
La Quinta, CA 92253
Christopher J.
Christopher J.
Performed a cooling maintenance on one heat pump and one straight cool condenser for the main house. Due to time constraints, client is requesting technician returns tomorrow to complete casita maintenance. Added 6 pounds of refrigerant to DAIKIN heat pump. Documented refrigerant temperature and pressure. LENNOX condenser is low on refrigerant according to refrigerant temperature and pressure diagnostics. Replaced LENNOX dual run capacitor. DAIKIN capacitor was good. Tested electric motors, washed outdoor units and replaced filters. Client enrolled in a three system silver club membership. Repairs and membership was paid via CC.
Indio, CA 92203
Christopher J.
Christopher J.
Performed a cooling maintenance on a split system. Replaced filters and cleared condensate. Running/starting amperage on compressor and fan motors measure according to manufacture specifications. Tested capacitor and performed refrigerant circuit diagnostics. Thermostat/disconnect box: good. Client renew club membership and pre-booked heating maintenance. System is currently cooling the home at the time of maintenance.
Indio, CA 92203