HVAC Palm Desert, CA 

Package heat pump estimate.

Demand Service Report Issue Reported: Upon arrival, the client stated that the thermostat was displaying a lockout error code. Inspection & Diagnosis: • Documented alerts and float chart with photos. • Inspected the outdoor condenser unit and found no power present. • Checked for grounded wires and discovered that the line coming from the breaker is grounded. • Compressor itself is not grounded. Additional Findings: • Attempted to locate the source breaker for the condenser by checking multiple panels on the property. • Unable to identify the correct breaker; all breakers tested appeared to be functioning properly. • Noted that the property has both a solar system and a backup generator, which could be affecting power routing to the condenser. Action Taken: • Informed the client of findings and explained that the power issue appears to be related to the electrical system — potentially involving the breaker, solar system, or generator connections. • Advised client that an e

Upon arrival client stated system not cooling. Found not power to nest. Found high and low voltage at unit. Found voltage at thermostat. Replaced nest thermostat with ecobee and connect to internet and clients phone.

Demand Service Report Issue Reported: Upon arrival, the tenant stated that the air conditioner stops working if the thermostat is set below 80°F. The tenant mentioned needing to “mess around” with the thermostat to keep the system running. Diagnosis & Inspection: • Lowered thermostat setting by 10°F to trigger system response. • Inspected air filter and found it extremely dirty and clogged. • Removed filter for testing purposes. • Inspected outdoor condenser unit: • Checked refrigerant pressures – within range. • Measured capacitor, running amps, and starting amps – all operational. • Checked temperature split – within acceptable range. • Rinsed Compressor it was hot Findings: • Compressor overheating due to restricted airflow caused by clogged air filter. • Thermostat not functioning consistently and not responding properly to settings. Action Taken: • Contacted and informed the homeowner of the situation. • Recommended replacing the thermostat and relocating the air

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Client stated he turns system off and on during the day. System getting 55 degree out of supply. Set to 78 and reading 83. I believe client had system off all day and just turned on recently. Advised client to leave system at a set temperature.

Upon arrival client stated system not maintaining temperature. Found system low on refrigerant, added three pounds. Advised client not perfect charge however can’t add any more. System coming out 55 degrees. Advised to put shade next to outdoor unit. System is 2021 condenser with Downflow air handler.

Service Type: Demand Service Client Concern: System operating louder than usual. SN:*****1NK82F System Information: • Gold 17 SEER Two-Stage System Diagnostics and Actions Taken: • Upon arrival, client reported increased operational noise from the system. • Inspected and confirmed that the system was operating in low-stage cooling. • Accessed Honeywell 8000 thermostat and tested both cooling stages. • Verified proper operation of first and second stage cooling. • Reset thermostat to client’s original home settings. Findings: • Informed client that the system typically sounds a bit louder during low-stage cooling. When the system transitions to second-stage cooling, the noise level tends to decrease. • Client’s son accompanied technician outside to observe the system operation and was shown the difference in sound levels firsthand. Recommendations: • Discussed the option of adding a handheld remote sensor for the thermostat. This would allow the system to monitor and adjust

Performed annual cooling maintenance on a 2014 American standard Gold 5 ton unit and a 2000 York 2ton unit. Faus located in casita ceiling and master closet attic access. Replaced 20x30 filter and rinsed washable filter for casita. Cleared condensation lines from fau. Followed sequence of operations and checked voltage, amperage, capacitors, start kit, temperature split, Freon levels, and rinsed condenser coils. When cycling York unit found compressor over heated, upon further inspection found a weak capacitor, recommended replacing capacitor to prevent any breaks downs when casita is being used. Client stated casita unit is not being used and off at this time. Client to advise on repairs. Honeywell 8000 thermostat checked out operational. Systems are cooling at this time of service.

Updated estimate per customer request.

Upon arrival found outdoor compressor not running. Cooled down compressor and cycled system. Capacitors within range. Found system going off and on on low pressure. Advised client on leak. Went over leak search and potential options. Went over replacement option. Mike following up with more options.

Sent estimate

Performed annual maintenance in cooling on a 2018 train split followed sequence of operation Changed customer supplied filter checked amps voltage capacitor working at range checked pressures where low balanced out sub cooling cleared condensation line rinsed condenser down unit is working to manufacture specification in cooling

I Performed Maintenance on the Cooling System. Also replaced a 20x30 and 10x10 Filters. The system is a 2023 Condenser and Evaporator Coil model located on the ground and outside on the ground. The system checked out operational and within manufactures specifications at the time of the service.

For this job I replaced all filters for home. Cleared the condensation lines for both units. Both capacitors for each unit were metering at the correct rating. Cleaned both outside coils for unit. And was sure to set the thermostat back to the customer setting.supply temperatures where reading good

Executed a cooling maintenance on a rooftop package unit. Replaced filter. Refrigerant circuit diagnostic – good. Electrical components and motors measure and function according to manufacture specifications. System is cooling the home at the time of maintenance.

Installed new 50/7.5 uF capacitor and Hard Start kit. Tested and cycled equipment, system is working properly in cooling at this time of service.

Upon arrival client stated home is one system with two zones and bedrooms don’t cool as well. Found home is under construction with doors open. Advised I cannot check system out when home is being worked on with door open. Found two plugged filters, replaced. Advised need to return once home is closed.

Upon arrival, client states that system is not cooling properly. Upon checking all electrical and refrigeration levels compressor was overheated after checking out unit system is overcharged. After relieving refrigerant brought pressures to manufacturer specifications. After doing so all electrical and refrigeration levels are within range and system is cooling down the house within manufacturer specifications. Finish maintenance by washing down condenser unit and by cleaning out condensation line.

Performed a cooling maintenance on a split system with courtesy mini split service. Wash down condenser coils, replaced filter and cleared condensate drain. No current alerts or notifications on CDA. Refrigerant circuit diagnostic – good. Main system is cooling the home at the time of maintenance.

Performed annual cooling maintenance on a 2020 American Standard Platinum 5-ton heat pump system with an upflow furnace/air handler unit (FAU) located in the garage. • Rinsed and reinstalled the washable air filter. • Cleared the AccuClean honeycomb cells using CO₂ and reset the system. • Flushed the condensation drain line from the FAU to ensure proper drainage. • Verified full system operation by checking voltage, amperage, temperature split, and refrigerant (Freon) levels. • Confirmed there were no error codes present on the (CDA). • Thoroughly rinsed condenser coils • Inspected and confirmed proper operation of the 1050 thermostat. System is currently operating properly in cooling mode at the time of service. Client renewed HFCP paid via CC.

The service provided includes the installation of a 5 Ton Gold 16 Upflow Split Heat Pump System, along with the addition of a 2 Ton 18 SEER Ductless Mini Split specifically designed for the garage area. This setup aims to enhance temperature control and promote energy efficiency within the premises. Please note that both systems have been thoroughly assessed to ensure optimal performance in accordance with industry standards.

Gave ESTI for running permanent thermostat wire for hvac system

Performed annual cooling maintenance on 2 mini split systems. Washed washable filters, cleared condensation lines from outdoor termination points. Checked temperature splits and washed all condenser coils. Equipment is cooling properly at this time.

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