Indio, CA

Service Report – Demand Service Call Issue: No Cooling Summary: Upon arrival, the client reported that the system was not cooling. Proceeded to the 1050 thermostat—no current or historical alerts were present. Diagnostics Performed: • Attempted to initiate system test mode through the thermostat, but equipment was unresponsive. • Set thermostat to “Cool” and lowered the temperature to trigger system call. • Proceeded to the outdoor condenser. Restored power to the unit. • Observed the CDA (Compressor Drive Assembly) flickering on and off several times. • Verified that incoming high-voltage power is present at the unit. • Determined that the drive is not responding to control signals or power commands. Findings & Recommendations: • Drive failure is preventing system operation. • Drive is under part warranty, but labor is not covered. • Drive is not currently in stock. • Client has signed the quote for repairs. Next Steps: • Will follow up with the client on Monday with an

Service Report – Demand Service Call Issue: No Cooling Summary: Upon arrival, the client reported that the system was not cooling. He noted that the compressor would come on, but the condenser fan was not spinning. Client set the thermostat to cooling mode remotely via his mobile device. Diagnostics Performed: • Opened the condenser service panel and immediately found a visibly swollen run capacitor. • Replaced the faulty capacitor with a new one. • Restarted the system and confirmed proper operation. • Verified both first and second-stage cooling. • Checked and recorded amperage for the compressor and fan motor—both operating within normal range. Outcome: System is now cooling and operating properly within manufacturer specifications. Parts & Warranty: • Replaced failed run capacitor under part warranty. • Labor not included

I Performed Maintenance on the Cooling System. Also replaced 2) 14x25 and 12x12 Filters. The system is a 2006 model located on the ground. Also cleaned filters for the ductless mini split for garage and cleaned outdoor unit. The system for the garage and main house unit is working properly at the time of the service.

Upon arrival found that the casita was turned off, I turned system on and outdoor fan stopped, compressor still running. Compressor overheated due to outdoor fan stopping. Tried to cool compressor with water for over 20 mins, compressor would not restart at present time. No one home for summer. Will return Monday for further diagnose.

Emailed estimate.

Upon arrival, found that only the blower and condenser fan motor were operating, while the compressor was overheated. After cooling down the compressor, the system turned on, and it was confirmed that the system is low on refrigerant. A previous technician had already identified both a refrigerant leak and a restriction in the coil. Informed the client that the system uses R-22 refrigerant, which has been phased out and is now difficult and costly to obtain. Advised that adding refrigerant is not recommended due to the existing leak, as the refrigerant will escape and there is no warranty on the recharge. Strongly recommend full system replacement. Client advised they will contact their home warranty provider regarding potential repair or replacement. Client also requested that previous estimates be resent via email.

Performed annual maintenance on a 5 ton 2014 Goodman unit. Performed a complete system check. Verified proper sequence of operation and inspected system components. Checked amperage draw on all motors, confirmed proper refrigerant (Freon) levels, and inspected capacitor. Replaced 2) 20x30 filters located side by side in the hallway. Cleared the condensation drain line from outside termination. Washed down the condenser coils. System is cooling properly at this time of service.

1 unit check compressor amps and capacitor working per specification. Cleaned condenser. Drain condensate line. Changed filter notices filter were very filthy haven’t been changed in a long time.Recommended customer a coil cleaning and to call Hyde’s for a quote. Wash down condenser. Freon levels are good

Performed a cooling maintenance on a platinum split system. Wash down condenser coil, cleared condensate drain line and replaced filter filters. No alerts or notifications on CDA. Thermostat – OK. Refrigerant circuit diagnostic – good. System is cooling the home and functioning according to manufacture specifications.

Performed annual cooling maintenance on a 2021 American Standard Silver 1.5 ton split system and 2) 2009 Lennox 2.5 ton and 4 ton split systems. Faus located in attic. Replaced 3) 14x24 and a 20x30 filters throughout the house. Followed sequence of operations and checked voltage, amperage, capacitor, temperature split, and Freon levels. Everything checked out in range. Rinsed condenser coil and cleared condensation line. Serviced garage ductless unit. Thermostats checked out operational. All systems are cooling properly at this time of service.

2 units check compressor LRA on both units amps are fairly high notified tenants about amps and that they are fairly old systems. Check capacitor on compressors and outdoor fans both good. Freon level and pressure good.washed down units and blew out condensation lines

Came to clear the condensation line: a good amount of water came out. Was dry before I cleared it Now properly dripping again Added my before & after photos. Client feels comfortable knowing his line is drained because he’s had two leaks in the past…

Service Call Summary – Demand Service Issue Reported: Upon arrival, the client stated that the system was unable to maintain the desired indoor temperature. As outside temperatures increased throughout the day, the indoor temperature would also rise. The system is a partial replacement installed 18 days ago. Thermostat Settings & Indoor Conditions: • Thermostat set to: 72°F • Indoor temperature: 76°F • Measured temperature split: 16°F Diagnostic Steps & Findings: • Verified system operation: • Compressor amps, fan motor amps, and refrigerant levels are within normal range. • Mechanically, the system is operating properly. • Inspected attic: • No separated ductwork found. • Ductwork is metal and wrapped in insulation. • Registers are older version round. • Noted that the ceiling has no insulation. • Observed that an additional roof was constructed over the original roof structure. • System appears to be pulling hot air from attic due to lack of ceiling insulation. Asses

I Performed Maintenance on the Cooling System. Also replaced a 14x25 filter and flushed the condensate drain. The system is a 2006 2 Ton Goodman model located in the inside closet and outside on the ground. The system has R-22 Refrigerant and is well past life expectancy, would recommend replacing the system. The system at the time of the service is operational.

Upon arrival, found error code on thermostat, indicating that sensors for zones are not online. After changing zone batteries, all started to pull down the house properly and error code went away.

Performed a cooling maintenance on two R 22 split system units. check sequence of operations by checking out all electrical and refrigeration levels at this time. Both systems are cooling down within specifications. Customer had changed out filters cleaned out condensation line from outer drain pipes located on opposite side of condenser unit. Finish Raymond by washing down both units.

Service Type: Demand Service – No Cooling 2016/ 4 ton Summary of Findings: Upon arrival, the client informed me that the system was struggling to maintain temperature the previous day. The thermostat was set to 76°F, but the indoor temperature rose to 81°F and did not begin to drop until later in the afternoon. When I arrived, the equipment was running and appeared to be cooling. Performed a sequence of elimination checks: • Inspected the air filter – filter was clean and in good condition. • Inspected the outdoor condenser – all components (capacitor, amperage, etc.) were within normal operating range. • Found the condenser coil to be extremely restricted. Service Performed: • Rinsed and cleaned the condenser coil. • Allowed equipment to run and stabilize. • Checked refrigerant pressures and found the system slightly low. I discussed the membership benefits with the client, including refrigerant balancing. The client declined the membership and requested to proceed with rep

Quote on a Mitsubishi

mini split is working within specifications. Garage is at 76° and cooling informed clients that due to hot temperatures will take a while for garage to reach 74° degrees

Client going with condenser replacement

I Performed Maintenance on the Cooling System. Also replaced a 20x30 and 14x14 Filters. The system is a 2001 model located on the ground. I also flushed the condensate drain. The system is well past life expectancy. The system checked out operational at the time of the service.

Compressor not running. Diagnostic showed capacitors failed. New problem not related to any work done previously. Replaced part and verified equipment is working properly at this time. Refrigerant pressure is still good and appears to be holding since last repair. Property manager to CALL OFFICE MONDAY TO PAY BALANCE. Recommend maintenance plan to save on repairs and prevent common breakdowns.

I Performed Maintenance on the Cooling System. Also replaced a 20x30 filter. The system is a 2013 model located in the hallway inside closet and outside on the ground. The system checked out operational and within manufactures specifications at the time of the service.

Spoke with H/O on option is full replacement

Quote on a ductless

Upon arrival found area code 126. Upon further investigation found a trip breaker. Restarting breaker system turned on and started to cool properly.

Upon arrival, found outdoor unit not turning on. Found dead run capacitor after replacing system turned on and started to cool gave system a pound of refrigerant to help with the extreme temperature outside informed client that his system continues not to cool down the house properly we need to come back and do a leak search.

Upon arrival, system was an off mode. After turning on unit, checked all electrical components they are within range upon checking refrigerant levels found system low on refrigerant. Only added 2 pounds of refrigerant and informed client that if system does not hold refrigerant till the end of the summer Will need to come back and do a leak search.system is cooling down the house at this time.

Upon arrival client stated another company came out and stated they couldn’t fix issue. Found outdoor unit calling for cooling. Found disconnect and breaker turned off. Opened unit and found compressor pin had bursted and compressor burnt out. Found oil and refrigerant all over system. Called client to go over issue. Sent over repair vs replacement estimate.

After Diagnostic found bad blower motor replaced part unit is up and cooling

I removed existing Honeywell thermostat for the bedrooms the system and installed new Focus Pro S200 Wi Fi Thermostat and tested the system.

⸻ Service Type: Demand Service – No Cooling System Information: • Tonnage: 4 Ton • Year: 2001 (24 years old) • Refrigerant Type: R-22 Summary of Findings: Upon arrival, the tenant reported that the system had stopped working. I set the thermostat to “Cool” mode and verified that the indoor blower motor was operating. Inspected the outdoor condenser unit: • The condenser fan motor was running, but the compressor was not. • Opened the service panel and found that the run capacitor was out of spec. Installed a test capacitor and restarted the system: • Compressor started and refrigerant pressures were within operational range, though slightly off—potentially due to use of a substitute refrigerant. • Measured a 20°F temperature split, indicating some level of cooling performance. Further inspection revealed the compressor was running at maximum amperage, which suggests the unit is under heavy strain and nearing failure. Conclusion & Recommendations: • Discussed findings wit

Called client and left message

Upon arrival found platinum unit S#0CCF on a hard lock out. Rebooted system and checked amperage for compressor and fan motor. Checked refrigerant levels and air flow. Everything checked out in range. System is cooling properly at this time of service. Informed client how to reboot system if error occurs in the future.

Service Type: Demand Service – No Cooling Location: Bedroom Unit Unit Serial Number: *****4AHF Summary of Findings: Upon arrival, the client informed me that the previous day around 5:00 PM, the thermostat was set to the desired temperature; however, the air coming from the vents was not cold. She also mentioned observing the outdoor unit short cycling during this time. When I arrived, the system appeared to be operating normally. The thermostat setpoint matched the actual indoor temperature. Upon inspecting the outdoor condenser, I noted that the equipment was short cycling. I checked the refrigerant pressures and found that the system was shutting down due to high head pressure. Service Performed: • Recovered excess refrigerant to bring pressures within normal operating range. • Monitored the system for approximately 15 minutes to ensure stable operation and that the pressures remained within acceptable limits. Conclusion: The system is now operating properly and within manu