Janelle West has been part of the Hydes team for over a decade and now serves as Systems Manager, where she keeps the company’s technology and software running smoothly and supports day-to-day operations across departments. Known for stepping in wherever she’s needed, she helps ensure both the team and customers receive timely support and seamless service. A graduate of the United States Air Force Academy, she also earned her MBA in 2011 and holds a certification in financial management. Janelle continues to serve her country as a Lieutenant Colonel in the Air Force Reserve. She and her husband are raising five children, and she is especially thankful for the time her kids get to spend with their “Pop Pop”, Michael Hyde, particularly on the soccer field.