3/24Chris was here promptly within the 3 hr window and worked efficiently on the maintenance of our two heat pumps. He is a very pleasant person and seems to know his job very wellHydes seems to hire very nice people!12/30Chris came to perform our first winter maintenance on the new heat pump. He was friendly and professional. He asked questions about our system's performance - to better direct his visit and maintenance service. He outlined the services he would perform clearly and again asked if we needed him to address any other issues. I asked if he would retrieve the Remi Halo serial number for the system installed in March so that we could complete our registration and extend the warranty of the Remi Halo. Chris took the extra time to take a few pictures of the system to get us the information we needed regarding the Remi Halo. We know trying to take a picture in the attic, in the dark wasn't easy but Chris managed to get us the serial number! We hope Chris continues as our service provider - Hydes always sends well trained staff but Chris is exceptional!This was our 1st visit with Hydes - Excellent service and information for future consideration regarding maintenanceWe followed up with an estimate for a new system. Barry Hyde was professional and informative offering us several options. This was not a "hard sell" it was a meeting in which he shared the information we needed to support our decisions regarding a replacement system.Following the estimate we decided to install the new system. The installation technicians Josh and Jesus introduced themselves, offered an outline of what the job would entail and asked us if we had any questions before they started work. They covered our floors and were very considerate of our home. They worked quickly and efficiently to complete the install of our new system. We continue to be impressed with the work ethic and pride Hyde's employees demonstrate!10/25 just added updated smoke & carbon dioxide detectors, replaced florescent kitchen lighting with LED cans and added a new outlet in our casita. Couldn't be happier with the quality of the equipment & the professionalism of the electrician
Courteous, speedy and accurate. Very courteous; I really appreciated the way he waited for me to return when he arrived before I got home from shopping. Fast arttention to my system and efficient. A valuable employee to Hyde's.
Our technician, Greg, was informative as to what he would do diagnostically to hopefully find answers to our irregular cooling pattern in our home. Having only been in our new home a couple of weeks we had already had 2 other AC techs unable to find anything "wrong". Greg soon discovered that our refrigerant was low 2 lbs. Additionally he went into attic and discovered a large section of ductwork on the floor of the attic. We had been cooling the attic. This repair was quickly done. Needless to say we purchased a maintenance contract. He changed 2 filters as well. While much more involved than we thought we couldn't be happier to now enjoy cool air and at a lower temp. Greg is a stellar technician. Couldn't be happier with company and with Greg.
The service rep was very personable and helpful. The inspection was part of a new AC, heating, and hot water tank package purchased a year ago. Hydes have been very prompt and meticulous in following the inspection schedule. very pleased with the original installation and now the follow-up service.
Smitty is the best. He is always on time and ready to get to work. He has solved our electrical issues every time he comes out without a return visit. When he has completed his repairs he always asks if there is anything else he can help us with. Very professional and pleasant.
Daniel arrived on time and prepared with everything he needed to complete the work. He was thorough and provided a detailed debrief after the work was completed.
Josh and Jesus installed my new Mitsubishi ductless AC and heat pump. Josh answered any concerns/questions I had. He was knowledgeable and very helpful. He took his time showing me how to operate the system and explained routine maintenance requirements. I highly recommend this company.
My AC quit on me and I called several companies. Hyde's was the ONLY company that responded promptly. The tech came promptly and took care of business. I can't tell you how many times I blessed these people!!!
I stay with Hyde's for a reason & that is because they are so nice ! Just friendly enough , polite, attentive & so professional as well . The best tech of them all came to my home yesterday & I was so very happy with Jeff Sproul, he is on the ball & knew just what to do to get this AC running properly in a prompt & professional & friendly way , he can come back here any time I need a technician, he is really knowledgeable , you can see he knows what he is doing ! I am cool again & happy with Hyde's ! Thank You so much Jeff Sproul ,you are the only AC tech guy I want to maintain my AC unit ! Please send Jeff Sproul, to do my winter maintence in November/December as as well. See ya then.
Chris performed our AC maintenance and replaced the return air grill. He took time to make sure we were comfortable with changing out a filter. Chris was kind and answered all of our questions.
James Burrell called before arriving to fix our AC problem which he did to our complete satisfaction. He also performed the spring service on all of our AC units. James was very professional and pleasant to deal with. He gets a top rating for his service.
Chris is polite and very kind. He gives great customer service. Thanks Chris for installing new grill and making sure we could do it ourselves in the future.
Was very thorough. Technician Amador is excellent. Took the time to tell me what he was doing, I appreciate that. Would highly recomment Amador from Hydes. A great asset to your team !
Hydes AC installed a Mitsubishi/American Standard split ductless 3 zone AC system in my new Cavco Park Model, and I am an extreamly satisfied customer. The cost was very reasonable. Hydes installers are technical experts and they effectively installed the system without any delay or issues. The system works great and my new home is ready for summer in the Cochella Valley.
Wow! I can’t say enough about how wonderful Jonathan , Josh, and Jesus were to work with. Very professional and easy to work with. Explaining in detail how the system worked and making sure everything was perfect before they left our home. Also thank you to Eva and Jesus for making sure there were no leaks in the new duct and vent installation⭐️⭐️⭐️⭐️⭐️
We have stuck with Hyde's for our yearly maintenance for our ac and heating system and they are always great!! On time and every technician we get is so professional and helpful. Definitely recommend them to anyone who wants an easy carefree process.
Very professional and thorough with a great attitude and personality. Explains everything he's going to do before and confirms results afterwards. Highly recommended.
Service tech was a young AC recruit and performed professionally in his service work. Answered questions directly and gave very good advise recommending a safety switch on the water intake tube and installing it.making sure it functioned as indented. He explained the purpose of the safety switch and that the AC will shut down if the water tube becomes clogged.Extremely pleased with his service ability.
Hyde’s was great in terms of communication, service and updates. Barry was so helpful in educating us and Jose’ made sure our install went smoothly. Thank you!!
The maintenance man from Hyde’s A/C arrived within expected time frame. He brought booties which I appreciated as I have expensive hard wood floors. He proceeded to inspect and do maintenance on my year old furnace and A/C. He also changed the filters and a plumbing line. All in all, the appt took about an hour. He was both professional, courteous and friendly. He provided paperwork certification and reminded me that the Indio town inspectors would be out the following day.Thank for the great service!
Christopher was very good, professional, courteous and personable. Really impressive young guy who seemed knowledgeable and knew his stuff. Very pleased with our servicing today.