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Alex

Alex

Maintenance Technician

Rating

Reviews

Alex joined Hydes in 2021, bringing with him nearly three decades of HVAC experience. After many years as an installer, he retrained in 2022 to focus on residential service, where he enjoys the opportunity to work directly with customers. Known for being knowledgeable, professional, and personable, Alex takes pride in explaining issues clearly and making sure every repair is handled thoroughly.

Name: Alex

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 1351 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation for the service provided. Customers consistently express gratitude and praise for the professionalism, knowledge, and courtesy demonstrated by the technicians. Recurring themes include exceptional customer service, with technicians being described as friendly, respectful, polite, and professional throughout their interactions. Technical expertise is another dominant positive trend, as customers frequently commend the thorough diagnostics, efficient problem-solving, and clear explanations provided during service calls. Many reviewers highlight the promptness and reliability of the service, noting quick response times, punctuality, and efficient completion of work. The dedication to resolving complex or frustrating situations is particularly appreciated, with several customers expressing relief and happiness at having their HVAC and electrical issues successfully addressed. There is also notable appreciation for the transparency and honesty in service delivery, with customers valuing straightforward communication without unnecessary upselling. Long-term customer loyalty emerges as a theme, with multiple reviewers mentioning years of positive experiences and enthusiastic recommendations to neighbors and friends. The overall tone is one of trust, satisfaction, and genuine appreciation for quality workmanship and customer-focused service.

At a glance

Hydes Air Conditioning has completed 25 jobs in October 2026.

The 15 customer reviews shown here average 5.0 out of 5.

The most recent job was on October 26, 2026.

Recent work covers Palm Desert, CA, Rancho Mirage, CA, Indian Wells, CA, La Quinta, CA and Indio, CA.

Reviews

Great service
David - La Quinta, CA 92253
Terrific service
Very accommodating and efficient service call with Alex Navarro with Hyde’s today. I appreciated his professionalism dealing with little problems I was having
Carol - Indian Wells, CA 92210
Very professional. Nice personality. I felt he valued doing a great job.
As above...great service.
Mary - Palm Desert, CA 92211
Hyde’s is a fine HVAC company
Alexi is professional.
Bill - Palm Desert, CA 92211
Alex was very helpful and did an excellent job checking my Furnance to make sure everything looked good.
very professional. He also looked around to help me decide on a mini split, but as it turns out too hard to do in my place. They could do a 4 zones, but it is too expensive and I have lived without it for over 18 years so I won’t be having that done. Thank however for the estimate. Too expensive for me for something I don’t actually need.
Judith - Rancho Mirage, CA 92270
Good service call. Helpful
Erwin - Rancho Mirage, CA 92270
Excellent!
Merrill - Palm Desert, CA 92211
Excellent
It is great to see the same service person, he is a very diligent, friendly guy.
Shirley - Palm Desert, CA 92211
Excellent service
Alex was professional and knowledgable
Sandy - Palm Desert, CA 92260
Excellent service, very responsive and kind.
Hyde's is very responsive and helpful. Alex, the technician, was on time and very respectful. Thank you!
Cathie - Indian Wells, CA 92210
EXCELLENT SERVICE
Always a pleasure seeing Alex ! Of course I get excellent service from Hydes but Alex is professional , competent and a joy to spend time with.
Margie - Palm Desert, CA 92260
Great Service
Great. On time. Professional. Friendly to talk to.
Bruce - La Quinta, CA 92253
Excellent Servoce
Alex was professional & efficient.
Harry - Palm Desert, CA 92211
Alex was great!
Diane - Palm Desert, CA 92211
Excellent service
Alex was very pleasant to talk with and went about his check up on my heating system with expert knowledge.
Ellen - Palm Desert, CA 92211

Job Locations

Alex N.
Alex N.
Performed indoor safety check annual maintenance in heat on a American standard platinum, followed Sequence of operation Changed filters checked amps on compressor and condenser fan motor temperature splits working at range cleared condensation line unit is working to manufacture specification in heat left Starbucks card behind
La Quinta, CA 92253
Alex N.
Alex N.
Annual Heating Preventive Maintenance Performed annual preventive maintenance and heating safety inspections on the Maytag and Lennox gas split systems located in the bedroom attic, kitchen, pantry, and two outdoor closet locations. * System Operation: Verified the manufacturer’s sequence of operation in heating mode. * Air Filters: Inspected filters and confirmed they were clean. * Blower Motors: Checked and recorded blower motor amperage as applicable. * Capacitors: Inspected capacitors and checked operating condition. * Safety Controls: Tested high-limit switches and safety switches for proper operation. * Burners: Inspected and cleaned burners; cycled heating systems to verify proper ignition and burner operation. * Condensate Drain Lines: Cleared condensate drain lines to maintain proper drainage. * Heating Cycle: Operated each system in heating mode and verified proper system operation. Maintenance Results: All inspected systems were operating within manufacturer specification
La Quinta, CA 92253
Alex N.
Alex N.
Performed annual heating maintenance and indoor safety inspections on two American Standard Platinum heat pump systems located in separate attics and one split gas furnace upflow system located in an exterior closet. Followed the manufacturer’s sequence of operation for all three systems. Replaced air filters on all applicable units, checked compressor and condenser fan motor amperage, and verified heating temperature splits were within the expected operating range on both heat pumps. On the gas furnace, checked blower motor amperage, inspected limit switches and safety controls, verified operation within the expected range, cycled the burners, and cleared burner assemblies as needed. Cleared condensate drain lines on all applicable systems using the Jones valve. Additional Finding and Corrective Action: The living area unit had a backed-up condensate drain, causing water to discharge from the secondary drain. Cleared the obstruction, restored proper condensate drainage, and verifie
Indian Wells, CA 92210
Alex N.
Alex N.
Annual Heating Maintenance – American Standard Gold 17 SEER Heat Pump Performed annual preventive maintenance and indoor safety inspection on the American Standard Gold 17 SEER heat pump, installed in an upflow configuration in the garage. * Verified system sequence of operation in heating mode. * Replaced the 20x25 air filter. * Checked compressor and outdoor condenser fan motor amperage. * Measured and verified supply-to-return air temperature differential (temperature split) was within the expected operating range. * Cleared the condensate drain line and verified proper drainage. * Confirmed system operation in heating mode. System Status: System is operating within manufacturer specifications at the time of service. Additional Note: Left a Starbucks gift card the customer.
Indio, CA 92201
Alex N.
Alex N.
Performed indoor safety check annual maintenance in heat on 2 carriers splits location Landry room attic, followed Sequence of operation Changed 3 20x30 filters checked amps on blower motors limit switches safety switches working at range cleared mechanical components cleared condensation lines units are working to manufacture specification in heat
Palm Desert, CA 92211
Palm Desert, CA - Performed indoor safety check annual maintenance in heat on 2 carriers splits location Landry room attic, followed Sequence of operation Changed 3 20x30 filters checked amps on blower motors limit switches safety switches working at range cleared mechanical components cleared condensation lines units are working to manufacture specification in heat
Palm Desert, CA - Performed indoor safety check annual maintenance in heat on 2 carriers splits location Landry room attic, followed Sequence of operation Changed 3 20x30 filters checked amps on blower motors limit switches safety switches working at range cleared mechanical components cleared condensation lines units are working to manufacture specification in heat
Alex N.
Alex N.
Performed indoor safety check annual maintenance in heat on a Goodman located out side closet, followed Sequence of operation Changed 20x25 filter checked amps on blower motor capacitor limit switches safety switches working at range cleared burners cycled burners cleared condensation line unit is working to manufacture specification in heat also left Starbucks card behind
Palm Springs, CA 92264
Alex N.
Alex N.
Performed indoor safety check on one fau other unit that serves bedroom area last 4 6862 is not working in heat advised client if you would like to diagnose this issue. Client stated no followed sequence of operation change 18 x 30 and two 14 x 14 filters check amps on blower motor capacitors limit switches, safety switches working at range cleared both condensation lines. Unit is working to manufacture specification in heat
Rancho Mirage, CA 92270
Rancho Mirage, CA - Performed indoor safety check on one fau other unit that serves bedroom area last 4 6862 is not working in heat advised client if you would like to diagnose this issue. Client stated no followed sequence of operation change 18 x 30 and two 14 x 14 filters check amps on blower motor capacitors limit switches, safety switches working at range cleared both condensation lines. Unit is working to manufacture specification in heat
Rancho Mirage, CA - Performed indoor safety check on one fau other unit that serves bedroom area last 4 6862 is not working in heat advised client if you would like to diagnose this issue. Client stated no followed sequence of operation change 18 x 30 and two 14 x 14 filters check amps on blower motor capacitors limit switches, safety switches working at range cleared both condensation lines. Unit is working to manufacture specification in heat
Alex N.
Alex N.
Performed indoor safety check annual maintenance in heat on a American standard heat pump other weather, King gas followed Sequence of operation Changed filters checked amps on blower motors limit switches safety switches capacitors temperature split working at range cleared burners cycled burners cleared condensation line units are working to manufacture specification in heat also left Starbucks card behind
Rancho Mirage, CA 92270
Alex N.
Alex N.
Performed indoor safety check annual maintenance in heat on 2 American standards package units followed Sequence of operation Changed filters checked amps on blower motors voltage capacitors limit switches safety switches working at range cleared burners cycled burners cleared condensation lines units are working to manufacture specification in heat, also left Starbucks card behind
Rancho Mirage, CA 92270
Alex N.
Alex N.
Performed indoor safety check annual maintenance in heat on a Lennox split gas location master bedroom attic, followed Sequence of operation Changed filters checked amps voltage limit switches safety switches working at range cleared mechanical components cleared condensation line unit is working to manufacture specification in heat also left Starbucks card behind
Rancho Mirage, CA 92270
Alex N.
Alex N.
Performed annual maintenance in heat on a American standard and Goodman followed Sequence of operation Changed filters checked amps on blower motors capacitors limit switches safety switches working at range cleared burners cycled burners cleared condensation line units are working to manufacture specification in heat, on Goodman unit client steady wouldn’t keep temperature 105° degrees check temperature speed and cooling at 11° temperature check Freon levels are low. Or restricted client do not wanna add any Freon as of now. Wants estimates systems are passing life expectancy will send estimate…………………sent estimates for replacement
Palm Desert, CA 92211
Alex N.
Alex N.
Performed indoor safety check annual maintenance in heat on a Coleman down flow followed Sequence of operation Changed filters checked amps on blower motor limit switches safety switches working at range cycled burners cleared mechanical components unit is working to manufacture specification in heat
Thousand Palms, CA 92276
Alex N.
Alex N.
Performed indoor safety check monthly maintenance in heat on a American standard package unit followed Sequence of operation Changed 20x20 filter checked amps on blower motor voltage capacitor limit switches safety switches working at range cleared burners cycled burners cleared condensation line unit is working to manufacture specification in heat
Palm Desert, CA 92211
Alex N.
Alex N.
Performed indoor safety check annual maintenance in heat on a amana fau located master bedroom closet followed Sequence of operation Changed filters checked amps on blower motor capacitor limit switches safety switches working at range cleared burners cycled burners cleared condensation line unit is working to manufacture specification in heat left Starbucks card behind
Palm Desert, CA 92211
Alex N.
Alex N.
Performed indoor safety check annual maintenance in heat on 3 Coleman 2 split gas other heat pump, followed Sequence of operation Changed customer supplied filters checked amps on blower motors capacitors limit temperature split switches safety switches working at range cleared burners cycled burners cleared condensation lines through jones valve unit are working to manufacture specification in heat also left Starbucks card behind
Palm Desert, CA 92211
Alex N.
Alex N.
capacitor, restored system operation, and verified that the unit is cooling properly. Checked refrigerant levels and confirmed they are within the recommended operating range. The system is beyond its expected service life and uses R-22 refrigerant, which is no longer manufactured. Given the age of the equipment and the limited availability of R-22, system replacement is recommended as a long-term option to consider in place of future repairs. Reviewed replacement options with the customer and provided estimates for consideration. Discussed the available double-rebate promotion, which is currently offered through the end of October. The customer may wish to review the estimates and consider the potential savings before the promotion expires. Final Outcome: System is currently operating and cooling following capacitor replacement. Recommended evaluating system replacement due to equipment age, R-22 refrigerant, and potential future maintenance costs. Estimates provided for customer
Indio, CA 92201
Indio, CA - capacitor, restored system operation, and verified that the unit is cooling properly. Checked refrigerant levels and confirmed they are within the recommended operating range.

The system is beyond its expected service life and uses R-22 refrigerant, which is no longer manufactured. Given the age of the equipment and the limited availability of R-22, system replacement is recommended as a long-term option to consider in place of future repairs.

Reviewed replacement options with the customer and provided estimates for consideration. Discussed the available double-rebate promotion, which is currently offered through the end of October. The customer may wish to review the estimates and consider the potential savings before the promotion expires.

Final Outcome: System is currently operating and cooling following capacitor replacement. Recommended evaluating system replacement due to equipment age, R-22 refrigerant, and potential future maintenance costs. Estimates provided for customer
Indio, CA - capacitor, restored system operation, and verified that the unit is cooling properly. Checked refrigerant levels and confirmed they are within the recommended operating range.

The system is beyond its expected service life and uses R-22 refrigerant, which is no longer manufactured. Given the age of the equipment and the limited availability of R-22, system replacement is recommended as a long-term option to consider in place of future repairs.

Reviewed replacement options with the customer and provided estimates for consideration. Discussed the available double-rebate promotion, which is currently offered through the end of October. The customer may wish to review the estimates and consider the potential savings before the promotion expires.

Final Outcome: System is currently operating and cooling following capacitor replacement. Recommended evaluating system replacement due to equipment age, R-22 refrigerant, and potential future maintenance costs. Estimates provided for customer
Alex N.
Alex N.
Annual Heating Maintenance – Two American Standard Upflow Systems Performed annual heating maintenance and indoor safety inspections on two American Standard upflow furnace systems located in the garage. Verified proper sequence of operation for both units. Washed and reinstalled air filters. Checked blower motor amperage, inducer motor operation, capacitors, limit switches, and safety switches to verify proper operation within manufacturer specifications. Inspected and cycled burners to confirm proper ignition and heating operation. Cleared burners and condensate drain lines to help ensure proper drainage. Service Outcome: Both heating systems were tested and confirmed to be operating within manufacturer specifications in heating mode at the time of service. All inspected safety controls were functioning properly.
Palm Desert, CA 92211
Alex N.
Alex N.
Replaced condenser fan motor condenser last 4 P61F system is up and cooling properly
Bermuda Dunes, CA 92203
Alex N.
Alex N.
Performed indoor safety check annual maintenance in heat on a 2024 Lennox communicating units heat pumps followed Sequence of operation customer changed filters checked amps on compressors and condenser fan motors temperature splits circuit boards no error codes cleared condensation lines units are working to manufacture specification in heat
Rancho Mirage, CA 92270
Rancho Mirage, CA - Performed indoor safety check annual maintenance in heat on a 2024 Lennox communicating units heat pumps followed Sequence of operation customer changed filters checked amps on compressors and condenser fan motors temperature splits circuit boards no error codes cleared condensation lines units are working to manufacture specification in heat
Rancho Mirage, CA - Performed indoor safety check annual maintenance in heat on a 2024 Lennox communicating units heat pumps followed Sequence of operation customer changed filters checked amps on compressors and condenser fan motors temperature splits circuit boards no error codes cleared condensation lines units are working to manufacture specification in heat
Alex N.
Alex N.
Performed annual maintenance in heat on a Lennox split location master bedroom closet, followed Sequence of operation Changed filters checked amps on blower motor limit switches safety switches working at range cleared condensation line unit is working to manufacture specification in heat also left Starbucks card behind
Rancho Mirage, CA 92270
Alex N.
Alex N.
Annual Heating Maintenance – Two Trane Gas Furnaces Performed annual preventive maintenance and heating safety inspections on two Trane gas furnace systems located in the indoor closet. Verified proper sequence of operation for both units. Replaced the 14×30 and 20×25 return air filters. Checked blower motor amperage, inspected inducer motor capacitors, and verified proper operation of limit switches and safety controls. Inspected and cleaned burners, cycled both heating systems, and verified proper ignition and burner operation. Cleared condensate drain lines and verified proper drainage. Service Outcome: Both Trane furnace systems are operating properly in heating mode. Heating cycles, burner operation, and safety controls were verified during maintenance. Both units are operating within manufacturer specifications at the time of service. No further repairs were required at this time. Left Starbucks card behind
Rancho Mirage, CA 92270
Rancho Mirage, CA - Annual Heating Maintenance – Two Trane Gas Furnaces

Performed annual preventive maintenance and heating safety inspections on two Trane gas furnace systems located in the indoor closet. Verified proper sequence of operation for both units. Replaced the 14×30 and 20×25 return air filters. Checked blower motor amperage, inspected inducer motor capacitors, and verified proper operation of limit switches and safety controls. Inspected and cleaned burners, cycled both heating systems, and verified proper ignition and burner operation. Cleared condensate drain lines and verified proper drainage.

Service Outcome: Both Trane furnace systems are operating properly in heating mode. Heating cycles, burner operation, and safety controls were verified during maintenance. Both units are operating within manufacturer specifications at the time of service. No further repairs were required at this time. Left Starbucks card behind
Rancho Mirage, CA - Annual Heating Maintenance – Two Trane Gas Furnaces

Performed annual preventive maintenance and heating safety inspections on two Trane gas furnace systems located in the indoor closet. Verified proper sequence of operation for both units. Replaced the 14×30 and 20×25 return air filters. Checked blower motor amperage, inspected inducer motor capacitors, and verified proper operation of limit switches and safety controls. Inspected and cleaned burners, cycled both heating systems, and verified proper ignition and burner operation. Cleared condensate drain lines and verified proper drainage.

Service Outcome: Both Trane furnace systems are operating properly in heating mode. Heating cycles, burner operation, and safety controls were verified during maintenance. Both units are operating within manufacturer specifications at the time of service. No further repairs were required at this time. Left Starbucks card behind
Alex N.
Alex N.
Upon arrival fau was making a banging noise pulled out blower motor adjusted blower motor noticed clip was off blower wheel . Put clip back on noise went away. Advise client if it happens again. We have to replace blower wheel
Palm Desert, CA 92211
Alex N.
Alex N.
Annual Heating Maintenance – 2007 York Split System Performed a complete annual heating maintenance and safety inspection on the 2007 York split system. Verified the heating sequence of operation and replaced the air filters. Checked blower motor amperage and inspected the capacitor, limit switches, and safety controls to verify proper operation within manufacturer specifications. Inspected and cleaned the burners, cycled the heating system, and verified proper ignition and burner operation. Cleared the condensate drain line to help ensure proper drainage. After completing all maintenance procedures, tested the system through a heating cycle and confirmed proper operation at the time of service. The system is currently operating within manufacturer specifications in heating mode.
Indio, CA 92201
Alex N.
Alex N.
Annual Preventive Maintenance – Heating Mode Performed annual preventive maintenance on two 2024 American Standard split-system heat pumps. Both systems are configured for upflow operation, with one located in the hallway closet and the other in the garage. * Followed the manufacturer’s sequence of operation and verified proper heating cycle operation. * Replaced return air filters: one 16x25 and one 14x25. * Checked compressor and condenser fan motor amperage. * Inspected and checked capacitor operation. * Verified compressor and system starting amperage. * Checked supply-to-return air temperature differential (temperature split). * Cleared condensate drain lines and verified proper drainage. * Tested both systems in heating mode and confirmed operation within manufacturer specifications at the time of service. System Status: Both heat pump systems are operating properly in heating mode at the completion of maintenance.
Indian Wells, CA 92210
Alex N.
Alex N.
Annual Heating Maintenance Debrief Performed annual heating maintenance on one American Standard gas split system and two Goodman heat pump systems. The American Standard unit is located in the garage, and the two Goodman heat pumps are located in the garage and outside closet. Followed the sequence of operation for all three systems. American Standard Gas Furnace: * Customer had replaced the air filters. * Checked blower motor amperage and operating voltage. * Inspected limit switches and safety switches to verify proper operation and readings within the manufacturer’s specifications. * Inspected and cleaned burners, then cycled the burners to verify proper ignition and operation. Goodman Heat Pumps: * Checked blower motor, condenser fan motor, and compressor amperage. * Inspected capacitors and checked operating temperature splits. * Checked compressor starting amperage and observed elevated startup amp draw. * Recommended compressor saver kits to help reduce compressor startup
Indian Wells, CA 92210
Indian Wells, CA - Annual Heating Maintenance Debrief

Performed annual heating maintenance on one American Standard gas split system and two Goodman heat pump systems. The American Standard unit is located in the garage, and the two Goodman heat pumps are located in the garage and outside closet. Followed the sequence of operation for all three systems.

American Standard Gas Furnace:

* Customer had replaced the air filters.
* Checked blower motor amperage and operating voltage.
* Inspected limit switches and safety switches to verify proper operation and readings within the manufacturer’s specifications.
* Inspected and cleaned burners, then cycled the burners to verify proper ignition and operation.

Goodman Heat Pumps:

* Checked blower motor, condenser fan motor, and compressor amperage.
* Inspected capacitors and checked operating temperature splits.
* Checked compressor starting amperage and observed elevated startup amp draw.
* Recommended compressor saver kits to help reduce compressor startup
Indian Wells, CA - Annual Heating Maintenance Debrief

Performed annual heating maintenance on one American Standard gas split system and two Goodman heat pump systems. The American Standard unit is located in the garage, and the two Goodman heat pumps are located in the garage and outside closet. Followed the sequence of operation for all three systems.

American Standard Gas Furnace:

* Customer had replaced the air filters.
* Checked blower motor amperage and operating voltage.
* Inspected limit switches and safety switches to verify proper operation and readings within the manufacturer’s specifications.
* Inspected and cleaned burners, then cycled the burners to verify proper ignition and operation.

Goodman Heat Pumps:

* Checked blower motor, condenser fan motor, and compressor amperage.
* Inspected capacitors and checked operating temperature splits.
* Checked compressor starting amperage and observed elevated startup amp draw.
* Recommended compressor saver kits to help reduce compressor startup