Greg DeFontes

Service Technician

Rating

Reviews

Greg has worked at Hydes for 14 years and has been in the HVAC business for 17 years. He has a Vocational Certification in Heat and AC from College of the Desert in addition to being NATE certified in Air Conditioning and Heating. When he is not servicing air conditioners, he enjoys hiking and stain glass. In December 2017, Greg won the inaugural BRIAN HYDE EXCELLENCE AWARD. Feel free to congratulate him on this huge achievement.

Name: Greg DeFontes

Local Reviews

Rated 4.9 out of 5 stars based on 721 customer reviews

Map of Indio, CA

Great service




Service man was very good


Map of Palm Desert, CA

Great Service




The inspection and servicing of my equipment was without doubt the best that I have experienced in the past 20 years.


Map of Palm Springs, CA

Great service




I asked for Greg. He is an excellent tech with good personality.


Map of Cathedral City, CA

Good service, nice gentlemen




Good service as expected


Map of Palm Desert, CA

Great service





Map of Cathedral City, CA

Hydes




My service tech Greg DeFontes is Great . He is thorough ,Efficient . and informative . He explains everything to me and takes his time to do the job properly. Due to a scheduling snafu I was waiting all day the day of my service appointment


Map of Indian Wells, CA

Tom Sexton




Your tech Greg was most helpful and pleasant...our experience with your firm has been unilformly satisfactory


Map of Indian Wells, CA

Wonderful service!





Map of Palm Desert, CA

Semi annual inspection





Map of Rancho Mirage, CA

Greg was great





Greg D.

Greg D.

Old carrier system with faulty 3 wire ignition system ( 3 wire ignition is faulty) — see estimate for repair quote—-system is 30 years old —- highly recommend complete system replacement due to cost of repair and age of system — condenser is 30 years with refrigerant type r22 (evap coil is 17”— furnace 14 —- will use 17” furnace and coil

Near Vista Royale Cir E, Palm Desert, CA 92211
Greg D.

Greg D.

Humidifier not working=humidifier not getting water— fault piercing valve at water heater —-3/8 outlet piercing valve originally used (see photo)— tried installing new piercing valve no luck —(small water leaking at valve))recheck incoming water supply at humidifier for leak before leaving See notes for garage code Bring new copper water line just incase

Near Irontree Dr, Palm Desert, CA 92260
Greg D.

Greg D.

Service heat — attic —access master bedroom Client stated either Heat systems are working—- issue is with tstats total line Tstats (this model anyway ) has a 2 degree dead band in heat mode— heat will not turn unless 2 degree colder than set point

Near Moonstone Ln, Palm Desert, CA 92211
Greg D.

Greg D.

Service heat —attic access hallway

Near Calle Santaclaudia, Indio, CA 92203
Greg D.

Greg D.

Service heat —attics —MB access

Near Avenida Aliso Canyon, Indio, CA 92203
Greg D.

Greg D.

Service heat -/outside closet See you in Utah— thank for your years of service and your friendship

Near CA-74, Palm Desert, CA 92260
Greg D.

Greg D.

Air noise in master bedroom Adjust blower speed —heat mode used Medium heat speed— temperature rise ok—test temperature rise with low speed blower at high limit not comfortable with high temperature rise ) Duct size is 6” recommend longer duct run to slow velocity down —see estimate

Near Shoal Creek, La Quinta, CA 92253
Greg D.

Greg D.

Service heat attic and ceiling

Near Camino Los Milagros, Indio, CA 92203
Greg D.

Greg D.

Guest house heat pump—-just blows cold air 52 outdoor temp Indoor unit turns on —- outdoor unit turns on -/ Tstat programmed for heat pump—- standing in 3” of water at condenser not draining properly — client said stop working to dangers — I agree— client and or Hyde’s to call / come back out and check system when it’s safe to work 01-15-19 Test unit in heat—- cool air out of vents Clean up low voltage wiring at condenser( sloppy connections /old) and retest —- both heat and cool now working Supply air in heat =100— will check refrigerant levels at summer service—client ok with 100

Near Royal Sage Ct, Palm Desert, CA 92211
Greg D.

Greg D.

Service heat (3)——attic (2) master bedroom closet access Guest house (1)—first company air handler with 2 ton condenser unit Guest house supply air in heat 79 — system is low on refrigerant again ( (see history ) recommend replacement—- client agrees—client interested in ductless system for guest house—- turning call over to Mike/ Barry

Near Kramer Dr, Palm Desert, CA 92211
Greg D.

Greg D.

Service heat — attic —access MB closet Client concerned with odors from return duct area Blower housing cleaned — furnace cleaned— inspections for any possible source of odor =ok Recommend UV lite with odor absorption— Greg to order part and install —see estimate ( all style coil)

Near Avenida Neblina, Indio, CA 92203
Greg D.

Greg D.

Master bedroom and live area side of home air ok Guest bedroom (2) side of home air not enough After talking with client — Hyde’s will need to return for duct inspection — very limited room—- client would like duct map ( best as can be )—-call MUST be scheduled at end of day —- very dirty and very time consuming— recommendations insulation of attic and replace or open up stamp faced registers Quoted for detailed inspection—see estimate Office to call and reschedule 2hrs needed —must be last call of day

Near Stonewood Ct, Cathedral City, CA 92234
Greg D.

Greg D.

Duct inspection—— duct map completed Ducting = fair for age— nothing apart—some vapor barrier missing —over all fair - curved blade for bed 12x4 and 12x6 Client would like to start with registers first—will order registers Did remove ducting that fed garage

Near Stonewood Ct, Cathedral City, CA 92234
Greg D.

Greg D.

Replaced high limit system cuts out before reaching set point Fault code 33 limit issue Static pressure indicates issue on supply side of air flow removed ( ducting not accessible no attic —— removed blockage in duct ( disc ) recheck static pretty much the same ( see photo ) in creased blower speed and decrease gas pressure—system is staying on — temperature rise rise ok

Near Enamor Ct, Palm Springs, CA 92262
Greg D.

Greg D.

Service heat (3) — location garage(2) and attic(1)— attic access east side of home hallway gararge units = master bedroom and live area Attic unit = casita and 2 guest bedrooms system is zoned Recommend water safety switch (3x) specially for attic system—- attic system recommend Lyric type High static pressure garage systems( will look up rated static) Blower housing on all three system in fair shape( dirt wise) indicates ducting ok

Near Cortez Ln, La Quinta, CA 92253
Greg D.

Greg D.

No unusual noise detected not at furnace and not at register in bedroom where noise is heard at night—- seal filter door with tape slight air noise

Near N Vaquero Rd, Palm Springs, CA 92262
Greg D.

Greg D.

Service heat garage Not enough heat master bedroom Removed 2nd stage heat delay was 10 minutes Attic / duct inspection =ok

Near Westward Ho Dr, Indio, CA 92201
Greg D.

Greg D.

Dropped warranty information Check adjust “dip” switches— set furnace for second stage heat at 10 minutes ref: switch 7 ( removed jumper noise issue master bed) Removed programmable mode from Tstat

Near Sunny Days Dr, Palm Desert, CA 92211
Greg D.

Greg D.

Model and sn not legible Package unit side discharge Run heat cycle from roof ( jumper heat signal) Pulled inducer motor hot lead from circuit board during heat cycle — flame shuts off— blower runs on off delay then off—- complete system shuts down— test unit 2x this way — no flame detected with inducer motor power pulled ——

Near E Verbena Dr, Palm Springs, CA 92262
Greg D.

Greg D.

Service heat — garage and attic ( access MB closet) Clear condensation from attic and at garage Filters washable— 14/14—16/16 See notes

Near Stonebriar Dr, Palm Desert, CA 92211
Greg D.

Greg D.

Service heat— roof package Filter 16-36

Near Harwood Cir, Palm Springs, CA 92264
Greg D.

Greg D.

Service heat—outside closet—washable Cleaned closet courtesy

Near Desert Lakes Dr, Palm Springs, CA 92264
Greg D.

Greg D.

Service heat —location roof—apartment building—roof =35 feet up Roof access is in garage parking—bring rope—-roof is 35 feet UP Client ok with 2 stage heat

Near S Calle Encilia, Palm Springs, CA 92262
Greg D.

Greg D.

Intermittent issue —initial fault code pressure switch ( switch tested ok —-next fault code limits—limit s test ok—-faulty circuit board will order board on Monday 01-07-19 Install circuit board and test-= all good

Near Inverness Way, Palm Desert, CA 92211
Greg D.

Greg D.

Service heat — inside closet

Near Valencia Dr, Rancho Mirage, CA 92270