Greg has worked at Hydes for 14 years and has been in the HVAC business for 17 years. He has a Vocational Certification in Heat and AC from College of the Desert in addition to being NATE certified in Air Conditioning and Heating. When he is not servicing air conditioners, he enjoys hiking and stain glass. In December 2017, Greg won the inaugural BRIAN HYDE EXCELLENCE AWARD. Feel free to congratulate him on this huge achievement.
Name: Greg DeFontes
Joseph - La Quinta, CA
Greg was an amazing technician for us. Explained everything thoroughly and was very friendly.
Steve - La Quinta, CA
Doug - Palm Desert, CA
I have used Hyde’s for 5 years now and Greg has been my technician. They are always on time, my system always works well and Greg is very courteous, clean and always gives me a verbal report before he leaves. Their annual maintenance program is cost effective and ensures I do r have any surprises It is very easy to recommend Hyde’s and Greg.
Great service person
Richard - La Quinta, CA
Greg is a real asset to your company
Great service, awesome technician
Monica - La Quinta, CA
Greg with my technician, very friendly and personable, well skilled to take care of my service call, and explained everything thoroughly. I could not have been more pleased.
Great timely service.
Stephen - Indian Wells, CA
Very friendly. Explained what he will do for service
Richard - Palm Desert, CA
Greg did an excellent job. Explained the process in no time. Done quickly. Very personable. Thanks!
Conscientious, Caring, Excellent Service
Geof - La Quinta, CA
Greg was thorough in his examination of our AC/Heating units. He was knowledgable and had a personal/professional demeanor that instilled confidence.
From customer service to tech service.....sooo reliable for 13 years now.
Dennis - Palm Desert, CA
Greg...our tech for 13 years now....wow, simply the best!
Service technician Jeff has amazing customer service skills!
Imperial - Bermuda Dunes, CA
Jeff did an outstanding job!!
Client renewed service plan(3 annual) Snxxx2l2f live unitlow voltage wiring to condenser not connected reconnect and test=ok Add 1 lbs r22 Snxxx8j3f MB unit blown high voltage fuse replaced and test =ok Check tight all wiring associated with disconnect box â€” Recommend new disconnect box ( wrong size fuse rated at 40 is 30 need bigger box)â€” refrigerant =ok
Check me(1) completed Condensation cleared at unit Condenser capacitors= ok
Service cool (2) â€”- location garage and ground Smaller furnace ( Lenox) secured blower compartment front panel â€” Vibration stopped
Replace guard house filter 12/22 Bill job per office
â€œCheck meâ€ (1)â€”â€”system is r22 (condenser data plate)SYSTEM TO LOW TO TESTâ€”- unit has major refrigerant leak Low side PSI=3.3â€” high side PSI=77.3 System pressures too low to conduct check me â€”- system has refrigerant leakâ€” see notes
Service cool -/ location attic and ground / USE AIR SPLIT FOR REFRIGERANT CHECK Client concerned about zoningâ€” live area gets too cool when guest bedroom is on â€”- ( office and live area are dump zones)â€”guest bedroom which is small should cool down before rest of home gets too coldâ€” will install one way curved blade in guest bed room 14/6( ref 75/70 ) Condenser is micro channel air split good at 23+ (69/46) Refrigerant Pressures and temps see photo and notes
Check me on (2) systems Unit #1 ( live unit) unable to conduct check me â€” due to low refrigerant conditionâ€” condenser cycling ( on/ off ) on pressure switches â€” client has HOME WARRANTY and did not want to proceed any further â€” did let client know HYDES would be glad to help any way possible Unit #2 check me completed Attic â€” condensation cleared from attic â€” capacitor at condenser ok
Service coolâ€”-capacitors/ start kit all test good â€” refrigerant numbers goodâ€”-did talk with client that systems are past life expectancy â€”-
Service cool (3) Guest house unit in ceiling ( 1st company ) client has noticed blower motor making different sound than usual and water dripping from air handlerâ€”- insulated refrigerant lines â€”- blower inspection= found schematic lodged in wheel â€”- removed and test = ok/ noise gone House units test good used CDA for test information
Service cool â€”location outside closet and ground â€” filer 20/25 Signs of water leak at evap coil / furnace ( installed water safety switch ) Compressor starting over rated starting amps ( installed start kit ) Client purchased service plan monthly with CC Ref york micro channel with piston
Service cool (5) 2004 systems CAUTION Several disconnect boxes are showing signs of age â€” Handle does not remove ( whole assembly comes out) recommend replacement Snxxx4026 high side â€œkingâ€valve leaks when openâ€” closed valve and bubble check no leak
Service coolâ€” location roofâ€” capacitors test good â€” condensation trap and line cleared from unitâ€” filter 10/30
Service coolâ€” location ground and atticâ€” filter 20/30 Clear condensation drain line with vacuum tool subcool 12 System put in test mode cool for servicing
Check me â€” attic Clear condensation from attic Recommend dual run capacitor at condenser be replaced due to age
Service cool(2)â€”- package units roof (2) Clean up low voltage at unit ( newer system) Must have 14/36 filter per client
Check me (2)
Service heat and cool per clients request ( new client) â€” cleared condensation drain line and trap from atticâ€”- start capacitor out of specificationâ€” replaced Client purchased service plan MCC
1) clear evap coil drain pan outlet and condensation drain line ( rag test see photo) and clean evap coil drain pan ( ref attic unit and garage unit) 2) secure filter doors 3) reattach bath vent exhaust ( ref attic) 4) FYI â€” spare filters in attic
Unit A â€”- thermostat educationâ€” and test =ok Recommend Thermostat replacement â€” client stated buttons are sticking
Found furnace with flash code 4 ( roll outs or high limit ) limits tested okâ€” adjusted pin connectorâ€” and clean filter ( which was plugged ) Test system ok at present time â€”- Client signed up a service plan/ renew late
Service cool â€” garage and ground Recommend water safety switch at evap coil secondary outlet â€”- â€œ not at this time â€œ
Check me â€” outside closet (2) Capacitors tested ok Snxxx1001 has meter device (TXV) or restriction issue at evaporate coil Ref low side pressure at 34â€”â€”system passed refrigerant charge â€œcheck meâ€â€” with approach method target 3 is 2â€“ sub cool at 9 Unit also had good air split at present time ref 21 Spent time with client explaining refrigerant concerns Home warranty
Service cool(2) Start and run capacitors tested in specification both systems ( condensers) EAC (2) in attic with furnaces â€” cleaned â€”cleared condensation from attic Run and test humidifiersâ€” both filled and started humidified process â€” reset as found
Check me â€”-attic
Check meâ€”attic Informed client that capacitors at condenser ( outside unit ) are out of specification and should be replacedâ€” client has home warranty â€”ref 10=7.5 and 55=51.5