Greg has worked at Hydes for 14 years and has been in the HVAC business for 17 years. He has a Vocational Certification in Heat and AC from College of the Desert in addition to being NATE certified in Air Conditioning and Heating. When he is not servicing air conditioners, he enjoys hiking and stain glass. In December 2017, Greg won the inaugural BRIAN HYDE EXCELLENCE AWARD. Feel free to congratulate him on this huge achievement.
Name: Greg DeFontes
Nice to meet Greg
Brenda - Palm Desert, CA
He couldn’t have been nicer or more professional.
Greg was fast, efficient, personable and great representative of Hyde’s
Lee - Palm Desert, CA
We’ve have been very satisfied and pleased with the customer service, responsiveness and overall character of your company.
Response from Hyde's Air Conditioning:
Thank you its great to know our hard work is recognized and appreciated.
Best AC Company
Sue - Indio, CA
Outstanding expertise and customer focus
Marv - Palm Desert, CA
Very impressed with knowledge and experience. Carefully explained system functions and areas for improvement
Charles - Indio, CA
Excellent technician combined with great personality. Greg's a fine representative for Hyde's.
Wilfred - Palm Springs, CA
Thank you Greg for the excellent service, as always!!!!
Always get first class service from Hyde’s
Doug - Palm Desert, CA
Greg is excellent to work with. Knowledgeable and sincere. I have had multiple kinds of heat and ac units, both commercial and residential, over many
Rick - Palm Desert, CA
Above & Beyond
Robert - Rancho Mirage, CA
Greg was so thorough and friendly. He was determined to find the ducting problem and had my best interest in mind the entire time.
Kathy - Palm Desert, CA
Always pleased with Greg’s pleasantness, knowledge and efficiency.
Upon arrival thermostat display is on ( call was tstat blank- which would be easier to trouble shoot) with fault code of 91 (communication issue) Checked junction box at furnace found loose wiring reconnected system working at present time
Service heating â€”â€”furnace located on the roof package unit â€”â€”furnace is heating per manufacture specification â€”â€”clean up low-voltage on roof NC
Replace blower motor and motor mounts under warrenty.
Service heating â€”â€”furnace located in the atticâ€”â€” attic access is in laundry roomâ€”â€” furnace is communicating system furnace is heating per manufacture specification â€”â€”clear condensate line adjust and relocate float switchâ€”â€” retest system after float switch Adjustment system working properly with clients approvalâ€™s removed reminders reference service and filter reminders
Upon arrival found system off on alert code 91.06 (communication issue) â€”-went to tech access on thermostatâ€”- thermostat went right into reboot mode this happened 2x â€”- (FYIâ€” Furnace went into heat mode 2x when thermostat was still rebooting????) from attic open door switch remove low-voltage wiring from circuitboard re stripped and reinstalled â€”â€”-removed â€œhangingâ€ water switch from unit ( Ref: switch was in series with common from Tstat)â€”- unit heating as designed WATER Switch must be installedâ€”â€” will Install water switch at safety pan outletâ€”-
Called Client 15/30 minutes on the phone â€”-Got gateway connected to Honeywell 8000 used FaceTime
Kitchen unit not heating Found condenser off on lock out ( Low pressure lock out )condenser serial number 1L2F Air handler serial number 2U3V on right hand side as you enter basement second one from access door Add refrigerant as required supply air 107 at air handler Unit has refrigerant leak please see history / notes
Service heating â€”-furnace is located in the attic â€”-attic access hallway â€”â€”-2015 unit with electronica air cleaner at furnace filter for electronica air cleaner is April air 501 â€”â€”installed filters in house â€”â€”Client may or may not order April air 501 filter for replacementâ€”â€” furnace is heating per manufacture specificationâ€”â€” clear condensate line from atticâ€” clean filters ductless unit garage
Service heatin___ furnace is located in the atticâ€”â€” attic access is in the hallwayâ€”- furnace heating per manufacturers specifications also cleared condensate line from attic install customer supply to ecobeeâ€” test in heat mode = ok
Service heatingâ€”- furnace located in the garage â€”-cleared condensate from Unitâ€”â€” furnace is working per manufacturers specificationsâ€”- filters 20 x 25 located at furnace â€”â€”client having difficulties reading the thermostat move thermostat 6 inches down wall(showed client 5000 thermostat numbers are slightly bigger client did not want that thermostat â€”â€”- Thermostat would be easier to read if it was lower client agreed Client said they would take care of hole in the wall from original thermostat location-Thermostat moved )
Converted no heat call into a heating maintenance call Service heating (2x) â€”-furnaceis located in garage both furnaces are heating per manufacturers specification â€”â€”-temperature rise meets manufacturers specification â€”â€”-filters with furnace 20 x 25 (2)â€”â€”systems are newer 2017 recommend water safety switch ( no drain line termination found) and Wi-Fi thermostats technician to send estimate Estimates sent See notes regarding hfcp form
Call is from maintenance inspection Install sheet metal drip / leak guard from the evaporator coil into secondary drain pan
Service Heating two times â€”â€” furnace located outside closet by front door â€”â€”filters with furnaceâ€”-@@ both furnaces are heating per manufacturers specificationsâ€”â€” Serial number 5563 left-hand side of closet broken float switch and â€œactive Techâ€ UV light not workingâ€”-Recommend replacing both UV lights and replace broken water switch â€” Also recommend Serial Iâ€™lllol number 5560 move or replace existing water switch into secondary evaporate lcoil drain outlet-see photos for model and serial numbers also UV light informationâ€”Estimate sent for water switch work (2x)and replacing UV lights (2x)
Recommend hard pipe to furnace cabinet reference bring up to building code 01-16-20 Return install hard pipe through furnace cabinet with drip leg
Job per maintenance visit inspection Package unit on the roof serial number 3809â€”- pull blower motor clean wheel housing and cabinet â€”â€”client to call In credit card number no one home at present time
Follow up from 10/2019 in opp Install warranty water switch at Evap coil secondary drain pan outlet ( removed â€œhangingâ€ type lwater switch) â€”-test water switch â€”-water switch does turn off thermostat and eventually systemâ€”â€”
Service heating â€”â€”furnace is located in guesthouse atticâ€”â€” furnace is heating per manufacturers specifications clear condensate line from atticâ€”â€”
Service heating furnace is located inside closet system is heating per manufacturers Specification condensate line cleared at unit â€”-adjust float switch
Master bedroom thermostat is a 1050 will not connect to Wi-Fi other thermostats in his home are connecting to Wi-Fi â€”-Tech to follow up with new 1050 office will call and schedule service on thermostat â€”â€”warrantee call new 1050 was Installed May 20
Service two heating systems â€”-package unit located on right side( north) of home and split system which is located on the left side(south) of home both furnaces heating per manufacturers specifications â€”-package unit thermostat behind lock door unable to test unit at thermostat did jumper unitâ€”â€” unit is working as designed â€”-South unit not working upon arrival thermostat in need of batteries replaced batteries and test unit is working as designedâ€”-Filters are located At unitsâ€”All doors locked and keys replaced in lock box
Service heating â€”â€”furnace is located in the garageâ€”- washable filter located at furnace â€”â€”cleared condensate line from evaporator coil termination out by condenser â€”â€”furnace is heating per manufacture specification
See Taylor debrief
Service heating furnace located in the garage filters 20 x 25 (EAC not working cells removed and install removable filter) blower motor run capacitor out of specification reference 15 MFD replaced â€”â€”also ground blower motor to blower housing Wire has been cutâ€” Talked with client about New Yearâ€™s special both water heater and furnace are original to Home also quoted on Bradford white water heater only
Found ducting detached at Plenum (see photo) realtor will handle drywall removal and will call Hydes for a Ducting repair 7â€ KD
Service Heating two times units are located on the roof package unitsâ€”- both furnaces are heating per manufacture specification â€”â€”install two thermostat and program reference focus 6000 â€”/perform additional wiring so thermostats are not battery dependent