Serving You Since 1972 HOURS: 8am to 8pm Mon. - Sat.

Greg DeFontes

Greg DeFontes

Service Technician

Rating

Reviews

Greg has worked at Hydes for 14 years and has been in the HVAC business for 17 years. He has a Vocational Certification in Heat and AC from College of the Desert in addition to being NATE certified in Air Conditioning and Heating. When he is not servicing air conditioners, he enjoys hiking and stain glass. In December 2017, Greg won the inaugural BRIAN HYDE EXCELLENCE AWARD. Feel free to congratulate him on this huge achievement.

Name: Greg DeFontes

Local Reviews

Hyde's Air Conditioning Rated 4.9 out of 5 stars based on 888 customer reviews

Map of Palm Desert, CA

Prompt service




Review of Hyde's Air Conditioning

The response time was awesome, and the service was done as promised in the time window given.


Map of Palm Desert, CA

Satisfied Customer!




Review of Hyde's Air Conditioning

I called on a Saturday morning and was booked an appointment for the same day. Greg, the service tech, arrived and was very pleasurable to work with. He diagnosed the problem, explained it thoroughly to me, quoted the price for approval and got to work promptly on it. I would definitely recommend Hyde to friends in the desert.


Map of Bermuda Dunes, CA

Great Service




Review of Hyde's Air Conditioning

tech was here on time,from the time we spoke to the operator to the end when our air got fixed took but 1hr,everything was very professional


Map of La Quinta, CA

Homeowner




Review of Hyde's Air Conditioning

Quick service response and explained everything completely —very happy with Hyde’s and their team


Response from Hyde's Air Conditioning:

Thanks Karen. We appreciate you!


Map of La Quinta, CA

Greg is awesome!




Review of Hyde's Air Conditioning

Kind, friendly, efficient, great job, made me feel like family


Map of Palm Desert, CA

Very Accommodating




Review of Hyde's Air Conditioning

Greg was very personable and went the extra mile to appease my concerns.


Map of Indio, CA

Our Hero!




Review of Hyde's Air Conditioning

We returned from three months away to a 95 degree house on a Sunday night. Greg came to the rescue, finding a faulty switch. He explained everything well, had empathy for us weary travelers and had our house down to 80 degrees by bedtime.


Map of Indio, CA

Great Service!




Review of Hyde's Air Conditioning

I am more than pleased with the service on my A/C today! Greg was professional, friendly and knowledgeable. He explained everything that needed to be fixed in detail. After a horrible experience last month with another local A/C company, I went online and read reviews for various companies. I selected Hyde’s because of the positive reviews posted.


Response from Hyde's Air Conditioning:

Thank you Nancy that makes us so happy to hear that Greg was there for you today.


Map of La Quinta, CA

Best Job




Review of Hyde's Air Conditioning


Map of Palm Desert, CA

Very knowledgeable person regarding A/C




Review of Hyde's Air Conditioning

Greg is the best. You have an excellent employee here and does not hurry during his time at a home.


Greg D.

Greg D.

Replaced thermostat battery —system now working—replaced filter

Near Taylor St, Indio, CA 92201
Greg D.

Greg D.

Found bedroom unit serial number XXX with a blown fuse replaced fuse and tested —-,refrigerant numbers good at 21 air split —- running apps within specification —- run capacitor within specification check tighten disconnect wiring and replace blown start capacitor—-unit now starting under rated apps—- found electrical short in “whip” that feeds disconnect box — turned breaker off — will return Monday and repair as required—client has paid

Near Old Ranch Rd, Palm Desert, CA 92211
Greg D.

Greg D.

Found condenser not running upon arrival blower is running condenser is a micro channel off on pressure switch dirtiest condensing coil I’ve seen clean coil and bypass pressure switch received the OK from Client to do so Pressures after cleaning good low side 122 high side to 244 ( numbers with wet condenser coil)—system in bad shape old furnace and probably dirty evap coil Client is on oxygen needed air conditioner to work see notes

Near Westchester Dr, Thousand Palms, CA 92276
Greg D.

Greg D.

Client renewed service plan Thermostat showing Cooling is on —- no 24 volts at unit between y and c replaced thermostat and test equals OK —air split good

Near Laredo Ln, Palm Desert, CA 92211
Greg D.

Greg D.

Client purchased service plan Faulty blower motor location attic access off of roof install new blower motor and test equals good on way out of attic noticed damage duct will inform client —- see video/photo — client to think about it Office to call and schedule cool service

Near Sweet Pea Way, Palm Desert, CA 92211
Greg D.

Greg D.

Sn L84f Faulty condenser fan motor (1/6x825)replace and test amp draw within specification this unit is part of a duplex recommended service plan will treat the duplex as one home if client purchases monthly and services done at the same time

Near Ave 42, Bermuda Dunes, CA 92203
Greg D.

Greg D.

No water on roof at this time —- sn xxx490L condensate drain line just “sitting” in evap coil outlet—drain outlet has damaged threads ( see photos)—- was able to get male PVC fitting into damage threads ( copper male fitting not as forgiving would possibly strip out all remaining threads) will run remaining drain line in copper Client ok work see estimate 09.12-19 Returned to run new condensation line reference serial number 490L talked with Mrs Rosenberg she said to hold off on job until she talked with HOA also noted disconnect box broken at stand reference serial number 508L ( see photo )stuck box back on pipe but it is not secure — sent Client photo of disconnect box she will talk with HOA about that as well

Near Old Ranch Rd, Palm Desert, CA 92211
Greg D.

Greg D.

Check me

Near Desert Willow Dr, Palm Desert, CA 92211
Greg D.

Greg D.

Service both heat and cooling—- furnace outside closet— filter with furnace 20/25

Near Naples Dr, La Quinta, CA 92253
Greg D.

Greg D.

Unit running upon arrival no unusual noise at condenser—- had client lower temperature unit cranked up to high speed no usual noises at condenser—- did cleanup communicating low-voltage wiring at condenser ran wire inside condenser see photo ——client stated she was unaware that there would be a service call —-will call in AM to pay bill

Near Horizon Ave, Indio, CA 92201
Greg D.

Greg D.

Found shorted wiring

Near Kyle Rd, Cathedral City, CA 92234
Greg D.

Greg D.

Found grounded blower motor — see frank v debrief

Near Via Stasera, Palm Desert, CA 92260
Greg D.

Greg D.

Client purchased service plan monthly ( CLIENT will call in November for service) Zone three damper not closing repair faulty wiring at damper system is not true zone system uses bypass damper at supply and dumps back into return)—- zone three damper does have some bleed specifically when zone one is calling and not so bad when zone 2 is calling ( which tells me the damper is closing) — damper ( by pass)at supply duct can be adjusted ( showed client)

Near Vaidya Ct, Indian Wells, CA 92210
Greg D.

Greg D.

I called office to hold-spot for tomorrow Faulty condenser fan motor will replace under parts warranty No labor Will return 09-10-19 afternoon for motor install 09-10-19 Installed condenser fan motor— not able to test ( no one home) — motor needs low voltage signal from indoor circuit board

Near Edinborough St, Palm Desert, CA 92211
Greg D.

Greg D.

Called office stand by for 15 minutes— time to move on

Near Monte Vista, Palm Desert, CA 92260
Greg D.

Greg D.

Thermostat walk in from garage in hall —- guest bedroom Sn kd1f condenser on north side of home—- — faulty fuse replace and test—- check tighten disconnect wiring— start amps 1st and 2nd Stage ok Start capacitor ok— run capacitors ok— on board diagnostics for refrigerant check =add 3lbs410A Miscellaneous below additional testing

Near La Quinta, CA 92253
Greg D.

Greg D.

Check Me completed

Near Mountain Mesa Dr, Indio, CA 92201
Greg D.

Greg D.

No low voltage signal at C and Y—— faulty water switch at condensation safety pan— removed switch from circuit system operating as designed Need to return and install new water switch Also need to schedule Angelo ( dry wall guy) for access touch up

Near Avenida Bolero, Indio, CA 92203
Greg D.

Greg D.

1 ) relite water heater 2) client = system has been running for 4/5 hrs and home is still hot Air split at 27 (86/59)—- blower speed correct— inspection of return air plenum = ok—- It will just take time to cool home

Near Morocco Rd, Palm Desert, CA 92211
Greg D.

Greg D.

Condenser not running upon arrival faulty dual run capacitor replace and test equals good refrigerant levels good clean filters as courtesy ***Client purchased monthly service plan will use CC that is on file for the monthly plan—- office to complete service plan form ref CC on file (no access)

Near Cll Las Brisas W, Palm Desert, CA 92211
Greg D.

Greg D.

Client purchased service plan office to call and schedule Inspection of living room unit revealed plug filter and add 3 pounds of refrigerant condenser is super dirty will fine-tune refrigerant numbers at time of service did clean condenser for better refricheck at time of service and replace both filters Live unit condenser is a heat pump with gas furnace ( need to double check this at time of service )

Near Odlum Dr, Indio, CA 92201
Greg D.

Greg D.

Actual call living room unit not cooling faulty dual run capacitor replace capacitor and test refrigerant numbers good remaining two units have had dual run capacitor‘s replaced within the last two years should be good tested good as well

Near Fiddleneck Ln, Palm Desert, CA 92260
Greg D.

Greg D.

Call equals TV in living room no 120 V power client use extension cord to power TV at another outlet—- attic inspection revealed 120 V power way away from working area of furnace ——Client wiggled 120 V wire to TV—- TV now has voltage technician recommend Hydes to come out and check junction box client agreed he will call

Near Desert Crest Dr, La Quinta, CA 92253
Greg D.

Greg D.

No power at furnace—- no powered at outlet—- no power at breaker marked FAU ——service panel zenco style breakers no open breaker to use for temporary fix —-ran extension cord from home to furnace unit is working —I called office we have electrical service on Monday scheduled

Near Eisenhower Way, Bermuda Dunes, CA 92203
Greg D.

Greg D.

Original call was thumping noise at indoor unit guest house reference first company air handler—— no unusual noise detected at inside unit at this time ——-refrigerant check equals low on refrigerant add 3 pounds R22 See photo target 4

Near Foxbrook Ln, Palm Desert, CA 92211

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