Rating
Reviews
Name: Israel Beltran
College: He graduated from Mayfield College (HVAC) and has certifications in HVAC, EPA, forklift operator and business management.
Favorite Aspect of My Job: Izzy’s favorite aspect of his job is being able to learn new things about HVAC and the ability to do ten things at once.
Hobbies: When he is not working and supervising at Hydes, Izzy enjoys spending time with family and hobbies that include, sports, cars and music.
Interesting Fact About Me: Israel a.k.a. “Izzy” has been a part of the Hydes work family for over two years although he has worked in the HVAC industry for seven years.
I just spent $14,000 on a new complete system, ie, furnace and air conditioner and now for the first follow up call, there’s another negative issue. This is not good, not good at all. Hyde’s said they’d fix it. More later!
Response from Hydes Air Conditioning:
Hi Douglas I feel like this should be a 5 star review. We had our tech out for regular maintenance on a Friday afternoon. He found an issue that you were not even aware of that was not part of the new equipment we installed. He made you aware, told you it wouldn't cost anything, and then made a temporary repair on spot. Later our electrician came out to install run a new t-stat wire and there was no charge and minimal interruption. Hyde's stands behind our quality work and our technicians are the best. I hope you will reconsider your evaluation of this experience. Thanks!
Israel was a pleasure to deal with. Very knowledgeable and friendly. He made sure we had our answers and asked again isf we had any other questions before he left. If we have something g later he said to call the office anytime.
We can't say enough about Hydes. All of their workers were courteous, professional, and concerned about our well being during the installation
Needed a water heater replaced. Price was quoted, arrived as scheduled, explained everything and work looked very good.
It was my understanding that your bill included a new timer which was not included in your installation and I think there should be a reduction in your price for this. Your installer did a great job.
Cut BK jumper
No usual noises coming From Unit (ref package unit) noise heard possibly coming from neighbors system—-Agree with previous comments about Blower Motor and housing—— Courtesy wipe down of blower housing removing organic growth —-will monitor system—-
Fault code equals faulty Dome sensor sensor reading 0 DC volts and zero ohms—-found faulty wire at dome sensor looks like it been eaten by a rodent—- Replaced sensor under Parts warranty labor warranty has expired—-
Provided access for beekeeper to remove honeycomb. Need to return to perform maintenance there is still a fair amount of bees on roof.
Reattach turbine onto roof
Reflared suction line at condenser and pressurized system to verify any leaks. No leaks!!! System working properly
Platinum system installed four months ago please check thermostat 1050 thermostat frozen would not go into cool mode 1050 thermostat would not let me enter installer set up options replace 1050 thermostat under labor and parts warranty. Connected new thermostat to Wi-Fi but not to clients phone per Clients request.
Upon further investigation found leak in wall explained to home owner need to contact a plumbing company
Installed kumo cloud and collected check for 5786.50
Performed a fully maintenance on a 2022 Neil installed American standard condenser unit. Check sequence of operations, upon arrival found outdoor unit not turning on at all after further diagnosis found bad thermostat wire from FAU to outdoor unit. Put in temporary thermostat wire all within range and system is cooling down properly. Will need to schedule a electrician to run thermostat correctly.
Drained and leveled water heater
HYDE’S HASSLE-FREE SERVICE WARRANTY FAQ What is it? • 10-year extended labor warranty coverage from original installation date (TRANSFERABLE to new home owner if you sell your home). What’s covered? • Will work with manufacturer’s part warranty. • All HVAC equipment and thermostats installed by Hyde’s during original installation. • Freon, freon leaks, refrigeration lines for system up to $1,000. • Accessible ducting that is collapsed, broken or separated and connected to the insured system. • Safety pan, safety switch, fuses, disconnect box, breakers, condenser pads, high or low-voltage wiring (max. $500), broken registers, condensate pumps, and condensate stoppages. (See Hyde’s Hassle-Free Service Warranty Addendum for complete list of items covered). What’s not covered? • Any system or unit not installed by Hyde’s. • Water damage, mold, loss of product, reimbursement for temporary housing/living, Wi-Fi connectivity, house electrical wiring, inaccessible items or accessory items (
Found ducting that may have possible asbestos. Recommended all new ducting. Customer declined replacement and will perform minor repair. Repaired duct but also noticed whole ductwork needs to be replaced and might have asbestos in ducting. Mike will be collecting amount!!!
System is off on condensate water safety, switch —-Added second breathing port after trap and capped breathing port before trap flush line the second time
Phone call —-had Client reboot, thermostat and checked outside breaker ——thermostat still blank—— on arrival, found thermostat still black/blank. ——Found system off on water, safety switch ——clear condensate line ——termination by garage side access door.——re-glue, water safety switch fittings, —-test system in cool mode. System is up and running.
Remove debris from attic —-small amount of debris left from install and ducting job——-clear condensate drain line from unit /attic——clean attic platform
Reconnected thermostat to gateway and restored Wi-Fi to clients phone w/Greg. Warranty return thermostat.
Reference home inspection report item number five—- Condenser serial number T41F —-replace fuses at disconnect box——installed 30 amp fuse (2x) —-which match condenser requirements / data plate
Installed water heater and new shut off valve
Need to reschedule the job because the ducting was wet from the rain.
Quoted to install a 5 ton American Standard silver 14 condenser and upflow evaporator coil. Includes cash check discount. Job complete. Customer paid by check.
Conduct heating and cooling maintenance —-System is working in both heating and cooling modes per manufacturers specification—-Condensate drain line cleared at unit ——termination of condensate drain line at front of the home see photo—— Inside unit air handler is located inside closet by the front door—— filter is a 20 x 25 replaced——outdoor unit condenser thoroughly cleaned with water—-see notes
Water heater is working as it should, had to run the hot water foist in the restroom and the rest of the house. Told customer if they want instant hot water need to replace circulating pump
Installed water heater and plug in circulating pump
Installed water heater and I let homeowners know that if not working properly need to replace circulating pump