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Janelle Hyde West

Janelle Hyde West

Systems Manager

Rating

Reviews

Janelle West has been part of the Hydes team for over a decade and now serves as Systems Manager, where she keeps the company’s technology and software running smoothly and supports day-to-day operations across departments. Known for stepping in wherever she’s needed, she helps ensure both the team and customers receive timely support and seamless service. A graduate of the United States Air Force Academy, she also earned her MBA in 2011 and holds a certification in financial management. Janelle continues to serve her country as a Lieutenant Colonel in the Air Force Reserve. She and her husband are raising five children, and she is especially thankful for the time her kids get to spend with their “Pop Pop”, Michael Hyde, particularly on the soccer field.

Name: Janelle West

Local Reviews

Hydes Air Conditioning Rated 4.9 out of 5 stars based on 11 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, courtesy, and efficiency demonstrated by the service technicians. Recurring themes include praise for punctuality, with technicians arriving on time and providing advance communication about appointments. The technical expertise and knowledge of the staff are frequently highlighted, with customers feeling confident in the diagnoses and solutions provided. Many reviewers emphasize the friendly and accommodating personalities of the technicians, noting their patience in answering questions and their willingness to explain procedures and equipment operation clearly. Respectfulness toward property, thorough cleanup after work, and attention to detail are also commonly appreciated aspects of the service. Customers express a strong sense of trust and comfort with the company, with several indicating their intention to continue using the service or recommending it to others. The tone is one of genuine satisfaction, with clients feeling valued and well-cared-for throughout their service experiences. The positive sentiment extends to both routine maintenance visits and more complex installations, suggesting consistent quality across different types of service calls.


Janelle W.

Janelle W.

Electrical System Repairs: Replaced aging electrical components and improved system capacity in a home experiencing flickering lights.

Near Palm Springs, CA 92263