Rating
Reviews
Miguel joined Hydes in 2024 as part of our testing team before moving into the maintenance department. A Coachella Valley native, he brings a detail-oriented approach to every appointment, combining technical skill with clear communication. Customers consistently describe him as thorough, professional, and accommodating, noting his ability to explain work clearly and answer questions with patience.
Name: Miguel
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, knowledge, and efficiency demonstrated by the service technicians. There is a strong recurring theme of promptness and timeliness, with many reviewers noting quick response times, same-day or next-day appointments, and technicians arriving as scheduled. The technical expertise of the staff is frequently praised, with customers highlighting thorough diagnostics, clear explanations of repairs and options, and problems being resolved quickly and effectively. Interpersonal qualities are also emphasized throughout, with reviewers describing technicians as polite, personable, kind, respectful, and helpful. Many customers appreciate the honest communication and transparency they received regarding their HVAC issues and repair options. The company's reliability is another positive trend, with loyal customers expressing continued trust in the service across multiple properties. Several reviews convey a sense of relief and happiness at having their air conditioning problems resolved efficiently, particularly during extreme heat conditions. The tone is enthusiastic and grateful, with customers feeling well-cared-for and confident in the quality of workmanship and customer service provided.
Miguel was right on time, introduced himself and the company as I am a new customer. Explained the service process thoroughly and kept me informed. He researched the process for logging into the Wi-Fi thermostat and diagnosed the issue. In addition, he scheduled the next appointment. Extremely happy with his services. Thank you.
Miguel was very professional and friendly. He identified a problem, informed me, and then provided the remedy. We especially appreciated how clean everything was when he was finished.
Very thorough
Miguel was professional and courteous. He explained everything, was thorough, and quick.
Great
Miguel is very professional and knowledgeable. We are on the bi-annual HVAC check up. It is so comforting to know we are with a HVAC company that is trustworthy and reliable.
a plus Couldn't ask for better really enjoyed him and would like to have him back next time I have service he was really really great
Available to come earlier than scheduled - great!
Miguel was kind and explained everything clearly.
Great individual
I’m ashamed to say while the technician was working I fell asleep. He had to wake me up to say he was leaving. 😳
Performed cooling/Heating maintenance on a 2022 Goodman condenser located on the left side of the home. The air filter is located in the hallway ceiling, and the furnace (FAU) is located in the laundry room in an upflow. Checked thermostat operation and verified proper system response in cooling mode. Flushed the condensate drain line to ensure proper drainage and prevent potential clogs. At the condenser, inspected and verified voltage and amperage readings, including compressor and fan motor operation. Measured compressor startup amperage and recommended installation of a hard start kit to reduce inrush current and improve startup efficiency; start kit was approved and installed successfully. Checked refrigerant levels and added 1 pound of refrigerant to bring the system within manufacturer-recommended range. Verified system pressures and overall cooling performance after adjustment. Tested dual run capacitor and confirmed it is operating within rated microfarad range. Inspected disc
Performed a cooling maintenance on a 2022 American Standard Platinum series condenser, condenser located on left side of home, filter located hallway bottom wall, fau located in attic, changed 20x30 14x14 10x10 filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check if thermostat had no error codes or alerts, everything within range, clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a Lennox condenser, condenser located on right side of home, filter located inside filter rack, fau located outside closet, changed 2 16x25 filter, check for thermostat, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, check for disconnect box everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2020 American Standard package unit, changed 20x25 filter, filter located in ceiling, flushed condensation line, check for thermostat, on unit check for amperage and voltage, check for compressor, check for freon level, check for temperature split, checked for disconnect box, everything within range also clear out dust accumulated inside electrical component area and rinsed unit coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2018 American Standard Platinum series condenser, condenser located on rooftop, filter located inside filter rack, fau located in garage, changed 20x22 filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check if thermostat had no error codes or alerts, everything within range, check for disconnect box, clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2022 goodman condenser, condenser located on left side of home, filter located hallway ceiling, fau located in attic, changed 2 20x30 1 20x20 filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for capacitor, check for freon level, everything within range , clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance a Goodman condenser, condenser located on right side of home, filter located in hallway ceiling, fau located in attic, changed 20x20 2 20x30 filter, check for thermostat, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors was out of range advised HO gave the okay to replace it , check for disconnect box everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance. Signed up for HFCP
Performed a cooling maintenance on a 2016 goodman condenser, condenser located on left side of home, filter located hallway ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for capacitor, check for freon level, everything within range , clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2014 Goodman condenser, condenser located on left side of home, filter located in hallway ceiling, fau located in attic, changed 20x30 filter, check for thermostat, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, check for disconnect box everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2006 American Standard gold series condenser, condenser located on right side of home, filter located inside fau, fau located in garage, washed filter, check for thermostat, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, check for disconnect box everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance. Pre-booking was declined when offered.
Performed a cooling maintenance on a 2 2021 carrier condenser, condenser located on left side of home, filter located throughout hallway ceiling, fau located in attic, changed 20x25 & 2 20x30 filter, check for thermostat, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors unit S#92511 45/5 reading at 40/5 advised HO will get one online and install , check for disconnect box, everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2024 American Standard package unit, changed 20x30 filter, filter located in ceiling, flushed condensation line, check for thermostat, on unit check for amperage and voltage, check for compressor, check for freon level, check for temperature split, checked for disconnect box, everything within range also clear out dust accumulated inside electrical component area and rinsed unit coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2014 Goodman condenser, condenser located on left side of home, filter located in hallway ceiling, fau located in garage, 20x25 filter was changed before visit, check for thermostat, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, check for disconnect box everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance. Pre booking was declined when offered at the time.
Performed a cooling maintenance on a 2 2023 Goodman condenser, condenser located on left side of home, filter located throughout house hallway ceiling, fau located in attic, changed 1 20x36 1 20x30 2 20x20 filter, check for thermostat, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, check for disconnect box everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2019 Lennox condenser, condenser located on right side of home, filter located in hallway & master bedroom bottom wall, fau located in attic, changed 20x30 & 14x24filter, check for thermostat, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitor recommend replacing capacitor advised HO gave me the okay to replace capacitor, check for disconnect box everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Upon arrival, the client stated that both systems were not cooling properly. I proceeded to check the thermostats and found that the living room thermostat was set to heating, while the bedroom thermostat was set to cooling. Both thermostats were adjusted accordingly. I then on outdoor units checked the capacitors and refrigerant levels on both systems, and all readings were within normal range. After adjustments and system checks, both systems are now operating in cooling mode and running properly with no issues at this time.
Performed a cooling maintenance on a 2022 American Standard silver series condenser, condenser located on left side of home, filter located in hallway ceiling, fau located in attic, changed 16x30 & 14x14 filter, check for thermostat, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, check for disconnect box everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2020 American Standard gold series condenser and a 2011 Lennox condenser, condenser located on right side of home, filter located in hallway ceiling, fau located in attic, changed 1 20x30 & 2 14x24 filter, check for thermostat, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, check for disconnect box everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2014 Lennox condenser, condenser located on left side of home, filter located in hallway ceiling, fau located in attic, changed 20x20 & 20x30 filter, check for thermostat, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level and was low advised HO, check for capacitors recommend replacement of capacitor, check for disconnect box everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance. (Will have someone provide an estimate to replace system.)
Performed a cooling maintenance on a 2019 American Standard gold series condenser, condenser located on right side of home, filter located in hallway ceiling, fau located in attic, changed 1 20x30 and 2 14x14 filter, check for thermostat, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, check for disconnect box everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on 2 2019 Arie-Flo condenser, condenser located on right side of home, check for capacitors, check for disconnect box everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil only serviced outdoor equipment per HO request.
Performed a cooling maintenance on 2 2022 Trane XR condenser, condenser located on left side of home, filter through house, fau located in attic, changed 1 20x30 2 14x24 filter , flushed condensation line, checked for thermostat, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, check for disconnect box everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2024 American Standard Platinum series condenser and a Maytag condenser , condenser located on right side of home, filter located hallway bottom wall, fau located in attic, changed 3 20x30 1 20x20 filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for capacitor which was out of range in Maytag unit advised HO gave me the okay to replace it, check for freon level, check if thermostat had no error codes or alerts, everything within range, clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance. Pre booked winter maintenance.
Performed a cooling maintenance on a 2021 American Standard gold series condenser and a Goodman condenser, condenser located on left side of home, filter located inside fau, fau located in garage, changed filter, check for thermostat, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, check for disconnect box everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance. Pre booking was offered but denied at the time.
Performed a cooling maintenance on a 2020 American Standard Platinum series condenser, condenser located on left side of home, filter located inside filter rack, fau located in garage, washed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check if thermostat had no error codes or alerts, everything within range, check for disconnect box, clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
