Indian Wells, CA

❄️ Demand Service – No Cool 📆 Unit Age • Year: 2014 Unit S/N: ***** 14653 Location: Living Room Area ⸻ 🏠 Arrival & Client Report • Client reported the air conditioner was not cooling. ⸻ 🔍 Diagnostic Summary 🧭 Thermostat & Indoor Equipment • Set thermostat to Cool. • Indoor equipment energized and operated normally. 🌡️ Outdoor Condenser Findings • Compressor was running, but condenser fan motor was not spinning. • Determined seized condenser fan motor (electric motor failure). ⸻ 🛠️ Parts & Repair Options 📞 Manufacturer Check • Contacted manufacturer for part availability. • Condenser fan motor not in stock at warehouse or manufacturer. • No ETA available for replacement part. ✔️ Client Options • Offered alternative: install compatible condenser fan motor with matching horse power • Explained differences between OEM and replacement options. • Informed client that performance difference would be unnoticeable in operation. 👍 Client Approval • Client appro

Upon arrival client stated helicopter noise coming from attic and can hear in the hallway. Issue occurred when system was off but fan mode was on at a low speed. Wednesday 6-7 noise occurred as well as Friday morning 8-9. Checked attic and found nothing in blower or any duct issue. Cycled all ways in zones off and on. Turned all zones off and cycled fan mode percentage for 35 to 100 found no noise. Advised air handler sits right above hallway. Advised will check history on computer to see if any fluctuation in fan speed during that time.

🔧 Service Debrief – Demand Service (No Heat) Unit S/N: ******* 1PXYJF 🏠 Arrival & Client Report • Client stated the system had no heat for the past four days. • Thermostat was set to Heat, but no equipment was operating. ⸻ 📡 Diagnostic Steps 🌡️ Thermostat • Verified thermostat wiring — all wiring correct. 🌀 Air Handler • Inspected water safety switch, wiring, and circuit board connections. • All wiring and safety circuits were correct and intact. ❄️ Outdoor Condenser • Outdoor unit was not operating. • Found contactor engaged, indicating a call for heat/cool was present, but no power delivery to the unit. ⚡ Electrical Checks • Inspected all related breakers — none were tripped. • Reset first A/C breaker feeding the working unit — no change. • Reset second breaker (suspected mislabeled circuits) — critical observation noted: ⚠️ A 125A subpanel breaker began arcing for approximately 10 seconds. Immediately afterward, the unit began operating normally. ⸻ 📣 Findin

Cleared drain lines in attic. Recommend routine maintenance on equipment to prevent damage to equipment.

Tstat help

I arrived for a complimentary electrical safety inspection. During the inspection, I observed that the exterior outlets lack bubble covers. Bubble covers are essential for safety and weather protection, particularly for outdoor outlets and pools. They help prevent water and debris from causing electrical shocks or fires. Additionally, I noted that some interior outlets were not up to code and were backstabbed. Backstabbed wiring involves inserting wires into holes in the back of the outlet, which is a less secure connection and can pose a fire risk due to loose connections and overheating. I recommend using tamper-resistant outlets, as they are designed to prevent children and pets from inserting foreign objects, thereby reducing the risk of electrical shock. I also advised the homeowner to install a whole-home surge protector, which is installed at the main electrical panel to safeguard the entire residence from damaging voltage spikes caused by power surges.

Called client to go over leak search

Replaced the drive and 1050. Connected to clients app. Client couldn’t remember password to as air home to delete the old thermostat. Advised once they remember password I can walk over phone how to delete old thermostat. Set all zones back and sensors. Cycled systems and connected to dealer code. System properly running with no error codes.

Quote is for electrical improvements primarily replacing outlets throughout the home. In the breakfast room, replace four outlets with USB ports and move and install new outlet to left of hutch. In the bar living room area replace 10 outlets with USB ports and one GFI. In the master bedroom had four double gang boxes increasing from single gang with most of the outlets to have USB ports. Had a new outlet box to the right of the bed and left of the dresser with USB port. In the master bath, install three double gang boxes with USB ports In the hallway at an outlet use power from furnace closet. In the guest bedroom add a double gang box move outlet from behind the bed to between beds with double gang box. In the guest bathroom had two double gang boxes.

Preformed a semi annual heating service on two split heat pump systems Cleared condensation lines and tested condensation pumps Replaced filters located within the air handler and ceiling mounted 24x24. 12x12. 20x20 Cycled equipment followed, cooling sequence of operation verified reversing valves are working Check a blower wheel amps and a voltage Thermostat checked out OK. ✅ ✅ Both units checked out operational and within limit