Palm Springs, CA

Spoke with homeowner and she informed me system seems to be cooling properly now. She’s not sure if it was confusion over the thermostat or the thermostat itself but it’s working now and she’ll let us know if anything changes.

Today’s annual maintenance one 2017 American standard unit. I replaced the 20x30 filter in hallway. I also ensured the thermostat is responding properly to the unit. The amp rush and capacitor is checked out good on the system. The Frion levels and pressures are in a good range. I cleared the condensation line and ensured there is proper drainage occurring as well, a lot of water flushed/drained. I thoroughly washed the coils on unit. System is cooling and operating properly at this time of service.

need to return with the correct part,,,also client stated condenser is noisy,,,,preform a drive test and fan test both pass the test need to follow up with management on Monday

Switched 7 gfi’s, 3 dimmers, 1 switch and 3 outlets from white to black in kitchen.

Performance a cooling maintenance on a platinum unit 2014. Check sequence of operations by checking out all electrical and refrigeration levels at this time. There is no error or alert system at this time is cooling down the house properly and is working within manufacturer specifications. Finish maintenance by washing down condenser unit, changing out filter and cleaned out condensation.

Upon arrival client stated loud buzzing noise coming from FAU. Cycled system at 100% and buzzing noise was present when running at high speeds and goes away at lower speeds. Noise coming from where transformer and relay are. Replaced transformer since part was in hand but noise is still present, confirmed noise is coming from relay next to transformer. (See video) Will need to get relay and return when part is in hand.

Summary: Performed annual cooling maintenance on a 2017 American Standard 3 ton package unit. Replaced 2) 16x20 customer supplied filters in upper hallway wall. Followed sequence of operations and checked voltage, amperage, capacitor, temperature split, Freon levels, cleared and checked for proper drainage at condensation line, and rinsed condenser coils. Inspected blower wheel and evaporator coil for cleanliness. Everything checked out in range. Ecobee thermostat checked out operational. System is working properly in cooling at this time of service.

Came to investigate possible no power to mini split unit. After testing voltage on breaker I noticed the breaker was not receiving the full 240 volts need to run the ac. I tested the main feed cables the send power to the indoor sub panel and also noticed that only one cable was providing power to the sub panel. I investigated the exterior main panel and noticed one of the wires from the solar panel was burnt and damaged. I recommended calling the solar company to investigate.

Wash both condenser check cooling and electrical components everything is working properly at time of service

Performed a cooling maintenance on a 2019 Amanda condenser, condenser located on front of home, filter located hallway ceiling, fau located in hallway closet, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for capacitor, check for freon level, everything within range , clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.

Dropped off the warranty book

The service conducted involved the installation of a 4-ton American Standard Gold 17 split heat pump. This process included a thorough assessment of the site to ensure optimal placement and functionality of the unit. All necessary components were installed in accordance with industry standards, ensuring efficiency and reliability. Additionally, we performed comprehensive testing to verify the performance of the heat pump post-installation, ensuring it operates as intended.

We have successfully installed a 5-ton American Standard Platinum 18 POV Upflow Split Heat Pump System. This installation includes comprehensive setup and configuration to ensure optimal performance. Our team has ensured that all components have been thoroughly tested and adhere to the manufacturer's specifications, providing peace of mind with a reliable heating and cooling solution. We installed a 5ton platinum system with new low voltage wire from the air handler to the condenser and from the air handler to the thermostat as well.

🛠️ Recommended Repairs Unit: JJW1F (Main House System) • ✅ Compressor Replaced • ✅ TXV (Thermal Expansion Valve) Replaced • ✅ Filter Dryer Replaced • 🔁 Refrigerant Lines Flushed • 💨 System Vacuumed and Recharged with Refrigerant ⸻ ✅ Post-Repair System Verification • Verified complete system operation after repairs • All readings were within manufacturer specifications ⸻ 🧰 Routine Maintenance Performed (Both Units) • 🔋 Checked: • Capacitors • Fan Motors • Compressors • Amps & Voltage • 💧 Cleared: Condensate drain lines • 🧼 Rinsed: Both condenser coils • 🧃 Filters: Client recently replaced filters; no replacement needed ⸻ 📋 Final Assessment • Both systems are fully operational • All components are performing within normal limits

Phone call unable to leave message

Attempted to call Todd multiple times unable to get through System is working properly

Upon arrival client informed me that system started making a banging noise when she set the thermostat lower than 75° I set thermostat to 70° went to roof checked refrigerant checked anything loose within the blower compartment A little bit of separation happening between Plenum and system Resealed Plenum, mechanically system is operating properly and within normal parameters Thermostat was reading. 74° when I left the property No noise was present or anything out of the normal when I was on property.

🧾 Work Order Report ⸻ 📅 Date: Monday September 8 2025 🧰 Service Type: Demand Service – No Cooling 👤 Customer Susan Frydrych 👨‍🔧 Technician: Amador ⸻ 🔍 Customer Complaint • System not cooling. • Thermostat set to cool, indoor unit turns on, but air is not cold. ⸻ 🧪 Diagnosis • Upon arrival, verified thermostat was set to cool. Indoor blower motor operating. • At the outdoor condenser, observed condenser fan motor spinning, but compressor not engaging. • Performed further inspection and found: • Failed capacitor • Faulty hard start kit • Old, pitted contactor showing signs of wear ⸻ 🗣️ Customer Communication • Informed customer of findings. • Recommended replacement of: • Capacitor • Hard start kit • Contactor (due to age and pitting) • Noted that the hard start kit was originally added during the last maintenance visit. ⸻ 🛠️ Work Performed • Replaced capacitor ✅ • Replaced contactor ✅ • Replaced hard start kit under part & labor warranty ✅ ⸻ 🧪 Sys

I Performed Maintenance on both the Heating Systems. Also replaced a 14x25 filter and cleaned washable filter. Both Heating Systems are 2015 and 2017 models located in the garage. Also flushed the condensate drain. I found that the Heil Furnace that serves the Living Room Area Blower Run Capacitor is rated for 10 Microfareds and we were getting 7.1 Microfareds which is testing below manufactures specifications. (S#20179) I recommended and installed new blower motor run capacitor and tested. Both Heating Systems checked out operational and within manufactures specifications at the time of the service.

Don’t recommend repairs systems has a small refrigerant leak Also blower motor is already starting to stick, doesn’t sound normal This quote is to Add refrigerant and replace blower motor, and preform a maintenance on system 🔧 Recommended Repairs & Service Summary Unit Type: York Rooftop Package Unit / Heat Pump ⸻ 🛠️ Service Performed: • Completed semi-annual cooling maintenance • Replaced blower motor and programmed rotation and RPM ⚙️ • Checked: • 🔋 Capacitor • 🌀 Fan motor • 🧊 Compressor • ⚡ Amps & voltage • Added refrigerant to manufacturer specifications and checked temperature split. • ✅ Thermostat tested and is operating correctly • 🧼 Cleared condensation drain line ⸻ ✅ System Status: Cooling system is now operating properly and within normal limits ⸻ 🚪 Tenant Follow-Up: Upon completion, I knocked on the door but the tenant did not answer. Left two replacement filters at the door as courtesy.

🛠️ Demand Service – No Cooling System: Main House – Unit SN ****JJW1F ⸻ ❗Client Concern: Client reported the system had stopped cooling, so he turned off the air conditioner prior to arrival. ⸻ 🔍 Inspection & Findings: • Went to thermostat and set it to cool – only the indoor blower came on. • Inspected the outdoor condenser and found no power to the unit ⚡🛑 • Checked for burnt wires, shorts, or electrical issues – no visible signs of external damage • Re-energized the equipment and found: • ❌ Contactor was shorted out • ❌ Hard start kit was also shorted • Advised client to replace: • ⚡ Contactor • 🔋 Capacitor • 💥 Hard start kit • Informed client that no further diagnostics could be done until this repair was completed ⸻ ✅ Client Authorization & Repair: Client approved necessary repairs • Replaced contactor, hard start, and capacitor • After power-up, system still failed to run properly 🧨 Root Issue Discovered: • breaker tripped • Further investigation revea

🛠️ Demand Service – No Cooling / Water Leak ❗Client Concern: Upon arrival, client directed me to the upstairs bedroom where water was visibly leaking through the ceiling 💧, and some had run down the wall 😟. ⸻ 🔍 Inspection Findings: • 🏠 Went to the roof to inspect the equipment. • Discovered the condensation drain line was backed up ⛔🧪 • Cleared the clogged condensation line, as well as the main drain line it connects to ✅ • Verified that the system is now draining properly. • Removed panels to inspect for any potential water damage – everything appears to be in good condition 👍 ⸻ ✅ System Status: • System is draining properly and operating within normal limits ✅ • No signs of damage after clearing blockage 🔧 ⸻ 📅 Follow-Up: I will have the office contact the client on Monday to schedule October heater maintenance 🗓️🔥

🛠️ Demand Service – No Cooling ❗Client Concern: Client reported that the indoor temperature won’t drop below 77°F ⸻ 🔍 Inspection Findings: • Went to the roof-mounted package unit and immediately heard unusual noise coming from the blower motor area. • Found blower motor squeaking and sticking – not spinning properly. • Checked refrigerant charge and found the system low on refrigerant. • Observed stop-leak dye present at the service ports, suggesting a past leak attempt. • Evaporator coil partially frozen, indicating low refrigerant and/or restricted airflow. ⸻ ⚠️ System Condition: • Unit has multiple issues likely due to age (⚙️ blower motor failure + low refrigerant + poor airflow). • 🛑 Do NOT recommend repairs due to condition and likelihood of continued problems. • ✅ Strongly recommend full system replacement. ⸻ 📞 Client Communication: • ☎️ Attempted to contact homeowner to review repair vs. replace options: • Left a voicemail 📩 • Called again after 10 m

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Executed a cooling maintenance on a Bosch package unit (technician notes). Despite property manager on site, unable to gain access to the home. Resident to replace filter himself. System should be fine, so long as it's cooling the home. Wash down condenser coil.