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HVAC Palm Desert, CA 

Hydes is the Best Heating and Air Conditioning Company in Palm Desert, CA

At Hydes, we promise the best customer service that will exceed your expectations! We are happy to provide Palm Desert, CA residents with all your heating and cooling repair, installation and replacement, and HVAC maintenance services. Since 1972, thousands of families and business owners have trusted Hydes with their HVAC needs.

Don't trust us, see what your neighbors are saying about our service below! With over 13,000 reviews in Palm Desert we're a family company You Can Trust for your HVAC and Electrical services in Palm Desert.

Get the Best HVAC Service Near You

If your air conditioning unit isn't keeping you cool or you need reliable heating maintenance, call us now at (760) 360-2202! Our certified experts are ready to tackle any issue, no matter your system’s brand, age, or condition. Get 5 Star service and experience comfort with confidence—reach out today.

Recent Review

Just wanted to thank you, and especially Chris. When Chris was out at my neighbors' last Friday, I went over (at 4:45 pm) and told him my split (which your company installed) was not putting out cold AC. I admitted that I had tried to do something with the control the day before and that was very likely the problem. He said he'd be right over when he finished the job he was on.

He came over, quickly fixed my mistake, and reexplained how to work the thing. All very positively and kindly after 5 pm on a Friday. What a guy!!!! Please thank him again.

Carol B., Desert Palms

HVAC technician fixing air conditioner

Residential AC Repair Service in Palm Desert

Hydes offers exceptional air conditioning repair and replacement services to homes in and around Palm Desert, CA. Our expert team is NATE certified and highly trained with experience on all brands of HVAC systems. You can count on us to provide AC repair on any type of cooling unit. We come to your home with loaded trucks, ready to work and get your system running again quickly.

If your system is beyond repair, we also offer new AC installation or replacement service. As a licensed HVAC contractor in California, we are well-equipped to install your new air conditioning, heat pump, or ductless units with expertise and skill, ensuring it lasts you many years to come.

The Power of Ductless Mini-Splits in Palm Desert

Ductless Mini-Splits, unlike traditional HVAC systems, operate without the need for ductwork. This revolutionary design allows for flexible installation, enabling zoned heating and cooling with precision. Unlike traditional HVAC systems, Ductless Mini-Splits offer flexibility in placement. Our HVAC experts can install these units in various locations, optimizing efficiency and aesthetics within your home or garage.

Ductless Maintenance Is Easy

Maintaining your Ductless Mini-Split is a breeze too. Regular filter cleaning and simple check-ups are all that's needed to keep your system running smoothly, contributing to its long lifespan. With SEER (Seasonal Energy Efficiency Ratio) ratings reaching impressive heights, Ductless Mini-Splits are champions in energy efficiency also. Say goodbye to energy wastage and hello to lower utility bills.

Elevate your home comfort with Ductless Mini-Splits from Hydes. Experience the perfect blend of energy efficiency, comfort control, and whisper-quiet operation.

Choosing Your AC Company

When it comes to AC repair, air conditioning system installation, and air conditioner maintenance services in Palm Desert, CA, there are a few things you should keep in mind.

  • First, it’s important to find a reputable air conditioning company that is well known and respected in their industry, has great reviews and employs professionally trained HVAC technicians for their work.
  • Second, be sure to schedule regular AC maintenance check-ups for your HVAC unit to prevent future problems.
  • Third, if you do need air conditioner repair, be sure to get it done as soon as possible to avoid further damage to your air conditioning unit.

By following these simple tips, you can avoid costly AC repairs and keep your home cool and comfortable all summer long.

Heating and Cooling Service FAQs

How much does it cost to replace my heating and air conditioning system near Palm Desert?

The average cost of replacing an HVAC or ductless system in Palm Desert ranges from $5,000 to $20,000. The price range is determined by a variety of criteria and options, such as system type, size, energy efficiency, time of year purchased, rebates/incentives, equipment manufacturer and labor/installation costs. If you also need to replace ductwork, you can expect to pay an extra for a single-story 2,200-square-foot home.

What maintenance does an air conditioner need in Palm Desert?

The filters and coils of an air conditioner must be maintained on a regular basis in order for the unit to work properly and efficiently during the course of its service life. Ignoring required maintenance results in a gradual deterioration in air conditioning effectiveness while increasing energy consumption.

The most crucial maintenance job for ensuring the effectiveness of your air conditioner is to change or clean its filters on a regular basis. The coils of an air conditioner naturally accumulate dirt over time. A clean filter keeps the coils from becoming too dirty to effectively cool your home. Regular maintenance ensures the filters and coils are clean and performing correctly.

How much does AC repair cost near Palm Desert?

The average household pays between $250 and $600 for AC repair. Pricing for this project varies considerably depending on the issue, part, and complexity of the project. Repairing a malfunctioning thermostat, for example, is likely to be less expensive than repairing a central AC system.

What are the benefits of a heat pump near Palm Desert?

Some advantages of installing a heat pump include being able to cool and heat your home (one unit), consuming less energy by being more efficient than a central AC unit and enhancing your indoor air quality.

How much does an indoor air quality test cost?

On average, indoor air quality testing costs between $250 and $300. Indoor air quality testing may detect the presence of numerous pollutants in your home’s air, such as mold and mildew. Contaminants from chemicals and combustion may also be tested for.

Serving Palm Desert’s Sun City Communities

Palm Desert is home to some of the Coachella Valley’s most well-known 55+ communities, including Sun City Palm Desert and nearby Sun City Shadow Hills. These guard-gated communities feature thousands of single-story homes designed for desert living, golf-cart-friendly streets, and an active lifestyle that depends on reliable indoor comfort year-round.

We regularly serve homeowners in Sun City Palm Desert, one of the largest Del Webb communities in the area, as well as Sun City Shadow Hills just east in Indio. Homes in these neighborhoods require HVAC systems that can handle extreme summer heat, maintain consistent airflow, and operate efficiently to keep monthly energy costs predictable.

As a trusted heating and air conditioning contractor serving Palm Desert, Hydes Air Conditioning understands the construction styles, HVAC layouts, and comfort expectations common in these communities. From fast AC repairs to system replacements and preventative maintenance, our team delivers dependable service tailored to desert homes and the homeowners who live in them.

Your Local HVAC Contractors in Palm Desert

Call (760) 360-2202 to schedule your heating and cooling service in Palm Desert or contact us online with any questions 24 hours a day.

We’d love to earn your business! See what your neighbors are saying about our heating and air conditioning repair services below.

Recent Jobs and Reviews in Palm Desert, CA

Rated 4.9 out of 5 stars based on 16923 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation for the service provided. Customers consistently express gratitude and praise for the professionalism, knowledge, and courtesy demonstrated by the technicians. Recurring themes include exceptional customer service, with technicians being described as friendly, respectful, polite, and professional throughout their interactions. Technical expertise is another dominant positive trend, as customers frequently commend the thorough diagnostics, efficient problem-solving, and clear explanations provided during service calls. Many reviewers highlight the promptness and reliability of the service, noting quick response times, punctuality, and efficient completion of work. The dedication to resolving complex or frustrating situations is particularly appreciated, with several customers expressing relief and happiness at having their HVAC and electrical issues successfully addressed. There is also notable appreciation for the transparency and honesty in service delivery, with customers valuing straightforward communication without unnecessary upselling. Long-term customer loyalty emerges as a theme, with multiple reviewers mentioning years of positive experiences and enthusiastic recommendations to neighbors and friends. The overall tone is one of trust, satisfaction, and genuine appreciation for quality workmanship and customer-focused service.

Palm Desert, CA at a glance

Hydes Air Conditioning has completed 25 jobs in Palm Desert, CA in September 2026.

The 61 customer reviews shown here average 4.8 out of 5.

The most recent job was on September 29, 2026.

Job Locations and Reviews

Craig C.
Craig C. Checked in
Courtesy
Palm Desert, CA 92211
Review
Hyde people are always friendly and helpful.
Mary - Palm Desert, CA 92211
Amador C.
Amador C. Checked in
Thermostat on a schedule Removed schedule from thermostat tested system Cooling system and thermostat are operating as they should Garage ductless unit only goes as high as 88° Ductless unit it’s also operating as design
Palm Desert, CA 92211
James B.
James B. Checked in
Client was called and questions answered
Palm Desert, CA 92211
Installed 2 ton 18 SEER. Job complete. Customer paid by check.
Installed 2 ton 18 SEER. Job complete. Customer paid by check.
Daniel C.
Daniel C. Checked in
Installed 2 ton 18 SEER. Job complete. Customer paid by check.
Palm Desert, CA 92260
Performed an indoor & outdoor safety maintenance on a carrier split system and an American standard split system. Filters located in hallway ceiling and botton , attic access located on laundry room, changed 20x24 2 14x24 filter, flushed condensation line, on fau followed sequence of operation, checked for amperage and voltage, checked for blower speed, check for any loose connections, check for carbon monoxide, check for temperature rise, check for capacitor, everything within range also cleared dust accumulated inside electrical component. Systems are working within specifications in heating/cooing at the time of maintenance.
Performed an indoor & outdoor safety maintenance on a carrier split system and an American standard split system. Filters located in hallway ceiling and botton , attic access located on laundry room, changed 20x24 2 14x24 filter, flushed condensation line, on fau followed sequence of operation, checked for amperage and voltage, checked for blower speed, check for any loose connections, check for carbon monoxide, check for temperature rise, check for capacitor, everything within range also cleared dust accumulated inside electrical component. Systems are working within specifications in heating/cooing at the time of maintenance.
Miguel J.
Miguel J. Checked in
Performed an indoor & outdoor safety maintenance on a carrier split system and an American standard split system. Filters located in hallway ceiling and botton , attic access located on laundry room, changed 20x24 2 14x24 filter, flushed condensation line, on fau followed sequence of operation, checked for amperage and voltage, checked for blower speed, check for any loose connections, check for carbon monoxide, check for temperature rise, check for capacitor, everything within range also cleared dust accumulated inside electrical component. Systems are working within specifications in heating/cooing at the time of maintenance.
Palm Desert, CA 92211
Jonathan C.
Jonathan C. Checked in
Adjusted fan speeds. Noise coming from closet. Also replaced filter.
Palm Desert, CA 92211
Palm Desert, CA - Arrived to provide a estimate to run a dedicated circuit from panel to kitchen for a dedicated refrigerator outlet.
Eliu R.
Eliu R. Checked in
Arrived to provide a estimate to run a dedicated circuit from panel to kitchen for a dedicated refrigerator outlet.
Palm Desert, CA 92260
Maintenance on two American Standard silver series split system package units. Lake filters. Condensation lines cleared filters changed. Two Honeywell thermostats working properly. Checked both system sequence of operation. Verified all electrical and safety. Checked inducer fan motors, checked pressure switch, checked flame sensor and igniter, checked 24 V on gas valve, checked temperature split. Cleared off and clean debris and dirt from electrical compartment. Both systems are working at time of maintenance.
Maintenance on two American Standard silver series split system package units. Lake filters. Condensation lines cleared filters changed. Two Honeywell thermostats working properly. Checked both system sequence of operation. Verified all electrical and safety. Checked inducer fan motors, checked pressure switch, checked flame sensor and igniter, checked 24 V on gas valve, checked temperature split. Cleared off and clean debris and dirt from electrical compartment. Both systems are working at time of maintenance.
Brandon O.
Brandon O. Checked in
Maintenance on two American Standard silver series split system package units. Lake filters. Condensation lines cleared filters changed. Two Honeywell thermostats working properly. Checked both system sequence of operation. Verified all electrical and safety. Checked inducer fan motors, checked pressure switch, checked flame sensor and igniter, checked 24 V on gas valve, checked temperature split. Cleared off and clean debris and dirt from electrical compartment. Both systems are working at time of maintenance.
Palm Desert, CA 92211
Amador C.
Amador C. Checked in
Returned to install one more register for master bedroom
Palm Desert, CA 92211
Review
Brandon was here right on time. He made sure I didn't have any questions and then got right to work. He was friendly and very efficient.
Steve - Palm Desert, CA 92211
Performed annual heating maintenance on a 2021 American Standard package unit. Replaced 24x24 filter located in ceiling, 1/4 bit needed for screws. Cleaned out burners furnace. Verified heating sequence of operation is working properly according to manufacturer specifications. Checked and detected zero carbon monoxide. Checked temperature rise. Checked gas pressures. Inspected blower wheel and evaporator coil for cleanliness. Everything checked out in range. Nest thermostat checked out operational. Cycled system back into cooling. System is working properly at this time of service. Client renewed HFCP paid via CC.
Performed annual heating maintenance on a 2021 American Standard package unit. Replaced 24x24 filter located in ceiling, 1/4 bit needed for screws. Cleaned out burners furnace. Verified heating sequence of operation is working properly according to manufacturer specifications. Checked and detected zero carbon monoxide. Checked temperature rise. Checked gas pressures. Inspected blower wheel and evaporator coil for cleanliness. Everything checked out in range. Nest thermostat checked out operational. Cycled system back into cooling. System is working properly at this time of service. Client renewed HFCP paid via CC.
Brayan T.
Brayan T. Checked in
Performed annual heating maintenance on a 2021 American Standard package unit. Replaced 24x24 filter located in ceiling, 1/4 bit needed for screws. Cleaned out burners furnace. Verified heating sequence of operation is working properly according to manufacturer specifications. Checked and detected zero carbon monoxide. Checked temperature rise. Checked gas pressures. Inspected blower wheel and evaporator coil for cleanliness. Everything checked out in range. Nest thermostat checked out operational. Cycled system back into cooling. System is working properly at this time of service. Client renewed HFCP paid via CC.
Palm Desert, CA 92260
Maintenance on an American standard silver series 3.5 ton 2009 split system package unit. 14 x 30 filter in hallway attic access for ducting in hallway. Condensation line cleared filter changed. Honeywell thermostat working properly. Check system sequence of operation. Verified all electrical and safety. Checked inducer motor amps, checked pressure switch, checked flame sensor and igniter, checked capacitor, checked 24 V on gas valve. System is working at time of maintenance.
Maintenance on an American standard silver series 3.5 ton 2009 split system package unit. 14 x 30 filter in hallway attic access for ducting in hallway. Condensation line cleared filter changed. Honeywell thermostat working properly. Check system sequence of operation. Verified all electrical and safety. Checked inducer motor amps, checked pressure switch, checked flame sensor and igniter, checked capacitor, checked 24 V on gas valve. System is working at time of maintenance.
Brandon O.
Brandon O. Checked in
Maintenance on an American standard silver series 3.5 ton 2009 split system package unit. 14 x 30 filter in hallway attic access for ducting in hallway. Condensation line cleared filter changed. Honeywell thermostat working properly. Check system sequence of operation. Verified all electrical and safety. Checked inducer motor amps, checked pressure switch, checked flame sensor and igniter, checked capacitor, checked 24 V on gas valve. System is working at time of maintenance.
Palm Desert, CA 92211
James B.
James B. Checked in
Thermostat stopped reading temperature from handheld remote. Reset thermostat system now operating properly.
Palm Desert, CA 92260
Maurice B.
Maurice B. Checked in
Replaced 40/5 MFP capacitor
Palm Desert, CA 92211
Review
Polite, professional and friendly.
Maryanne - Palm Desert, CA 92211
Performed annual preventive maintenance on the 3 ton 2017 American Standard rooftop package unit.
• Replaced the 20” x 24” air filter located in the upper wall.
• Checked cooling and heating operation and verified the system is operating properly.
• Checked both capacitors and verified readings were within range.
• Inspected the igniter and verified proper operation.
• Tested safety switches and confirmed proper operation.
• Inspected and cleaned the blower assembly.
• Checked all electrical components and connections.
• Cleared and flushed all condensate drains.
• Checked temperature rise; recorded approximately 111°F.
• Verified heating and cooling operation.
• Unit is operating properly at this time.

System Status: Operating properly.
Service: Completed.
Performed annual preventive maintenance on the 3 ton 2017 American Standard rooftop package unit.
• Replaced the 20” x 24” air filter located in the upper wall.
• Checked cooling and heating operation and verified the system is operating properly.
• Checked both capacitors and verified readings were within range.
• Inspected the igniter and verified proper operation.
• Tested safety switches and confirmed proper operation.
• Inspected and cleaned the blower assembly.
• Checked all electrical components and connections.
• Cleared and flushed all condensate drains.
• Checked temperature rise; recorded approximately 111°F.
• Verified heating and cooling operation.
• Unit is operating properly at this time.

System Status: Operating properly.
Service: Completed.
Ruben C.
Ruben C. Checked in
Performed annual preventive maintenance on the 3 ton 2017 American Standard rooftop package unit. • Replaced the 20” x 24” air filter located in the upper wall. • Checked cooling and heating operation and verified the system is operating properly. • Checked both capacitors and verified readings were within range. • Inspected the igniter and verified proper operation. • Tested safety switches and confirmed proper operation. • Inspected and cleaned the blower assembly. • Checked all electrical components and connections. • Cleared and flushed all condensate drains. • Checked temperature rise; recorded approximately 111°F. • Verified heating and cooling operation. • Unit is operating properly at this time. System Status: Operating properly. Service: Completed.
Palm Desert, CA 92211
Maintenance & Safety Check – Indoor Equipment / Heating

Performed maintenance and safety check on a 2021 Bryant package unit, Model 577CNWF30060UATP, Serial 1821F49946. Replaced the 14 × 30 ceiling-mounted filter.

Cycled equipment in cooling and verified compressor inrush, compressor running amps, outdoor fan amps, start and run capacitors, and temperature split. Cycled equipment in heating and verified proper sequence of operation, monitored burner operation, checked inducer/draft motor amperage, and measured temperature rise. No carbon monoxide was detected during heating operation.

Thermostat was checked and verified operational. Equipment is operating within manufacturer specifications, and the system is heating and operating properly at this time of service.
Maintenance & Safety Check – Indoor Equipment / Heating

Performed maintenance and safety check on a 2021 Bryant package unit, Model 577CNWF30060UATP, Serial 1821F49946. Replaced the 14 × 30 ceiling-mounted filter.

Cycled equipment in cooling and verified compressor inrush, compressor running amps, outdoor fan amps, start and run capacitors, and temperature split. Cycled equipment in heating and verified proper sequence of operation, monitored burner operation, checked inducer/draft motor amperage, and measured temperature rise. No carbon monoxide was detected during heating operation.

Thermostat was checked and verified operational. Equipment is operating within manufacturer specifications, and the system is heating and operating properly at this time of service.
Maurice B.
Maurice B. Checked in
Maintenance & Safety Check – Indoor Equipment / Heating Performed maintenance and safety check on a 2021 Bryant package unit, Model 577CNWF30060UATP, Serial 1821F49946. Replaced the 14 × 30 ceiling-mounted filter. Cycled equipment in cooling and verified compressor inrush, compressor running amps, outdoor fan amps, start and run capacitors, and temperature split. Cycled equipment in heating and verified proper sequence of operation, monitored burner operation, checked inducer/draft motor amperage, and measured temperature rise. No carbon monoxide was detected during heating operation. Thermostat was checked and verified operational. Equipment is operating within manufacturer specifications, and the system is heating and operating properly at this time of service.
Palm Desert, CA 92211
Taylor H.
Taylor H. Checked in
I Performed Maintenance on the Cooling System. Also replaced a 14x24 filter. The system is a 2014 2.5 ton American Standard Package Unit located on the roof. I also cycled system in Heat and Heat is working properly. Advised client on the age of the system and advised client about replacement. Scheduled next Maintenance visit online.
Palm Desert, CA 92211
Review
Fall service
Christopher - Palm Desert, CA 92211
Performed a cooling maintenance on two split system units. Check sequence of operations by checking out all electrical and refrigeration levels upon checking out. Electrical components found both breaker box broken had to turn power off from main breaker box called up homeowner and inform homeowner the great importance of replacing both breaker boxes to prevent breakdown and could lead to a bigger problem in the future. Also found for Lennox system run capacitor rated for 80 was getting 60 when informing homeowner about parts needing to be replaced client will hold off on any recommendations at this time. Will send estimate via email at this time. Both systems are cooling down the house reaching temperatures of 75° and lower inside House finish maintenance by changing out filter filters, cleaning out condensation lines from outdoor drain pipes as well as my washing down both outdoor units.
Performed a cooling maintenance on two split system units. Check sequence of operations by checking out all electrical and refrigeration levels upon checking out. Electrical components found both breaker box broken had to turn power off from main breaker box called up homeowner and inform homeowner the great importance of replacing both breaker boxes to prevent breakdown and could lead to a bigger problem in the future. Also found for Lennox system run capacitor rated for 80 was getting 60 when informing homeowner about parts needing to be replaced client will hold off on any recommendations at this time. Will send estimate via email at this time. Both systems are cooling down the house reaching temperatures of 75° and lower inside House finish maintenance by changing out filter filters, cleaning out condensation lines from outdoor drain pipes as well as my washing down both outdoor units.
Daniel G.
Daniel G. Checked in
Performed a cooling maintenance on two split system units. Check sequence of operations by checking out all electrical and refrigeration levels upon checking out. Electrical components found both breaker box broken had to turn power off from main breaker box called up homeowner and inform homeowner the great importance of replacing both breaker boxes to prevent breakdown and could lead to a bigger problem in the future. Also found for Lennox system run capacitor rated for 80 was getting 60 when informing homeowner about parts needing to be replaced client will hold off on any recommendations at this time. Will send estimate via email at this time. Both systems are cooling down the house reaching temperatures of 75° and lower inside House finish maintenance by changing out filter filters, cleaning out condensation lines from outdoor drain pipes as well as my washing down both outdoor units.
Palm Desert, CA 92211
Maintenance on garage mini split and one r22 horizontal heat pump for Casita. Main home unit was installed by comfort air client stated she has service done by them. Client wants our service done for Casita and mini split. filters washed and Casita filter changed. thermostat check out OK. Checked system sequence of operation. Checked compressor amps, checked fan motor amps, checked capacitor, checked disconnect box, checked Freon and temperature split. Upon maintenance Casita capacitor tested weak notified client. Sent estimate for capacitor and compressor saver kit. System at time of maintenance.
Maintenance on garage mini split and one r22 horizontal heat pump for Casita. Main home unit was installed by comfort air client stated she has service done by them. Client wants our service done for Casita and mini split. filters washed and Casita filter changed. thermostat check out OK. Checked system sequence of operation. Checked compressor amps, checked fan motor amps, checked capacitor, checked disconnect box, checked Freon and temperature split. Upon maintenance Casita capacitor tested weak notified client. Sent estimate for capacitor and compressor saver kit. System at time of maintenance.
Brandon O.
Brandon O. Checked in
Maintenance on garage mini split and one r22 horizontal heat pump for Casita. Main home unit was installed by comfort air client stated she has service done by them. Client wants our service done for Casita and mini split. filters washed and Casita filter changed. thermostat check out OK. Checked system sequence of operation. Checked compressor amps, checked fan motor amps, checked capacitor, checked disconnect box, checked Freon and temperature split. Upon maintenance Casita capacitor tested weak notified client. Sent estimate for capacitor and compressor saver kit. System at time of maintenance.
Palm Desert, CA 92211
Review
Excellent
Valerie - Palm Desert, CA 92211
Maintenance & Safety Check Debrief

Performed maintenance and safety check on 2023 American Standard indoor equipment, model POVC000M50SDAA, serial 23363X15JG, paired with 2024 American Standard Platinum outdoor equipment, model 4A6V8X60A1000AB, serial 240416ERJF.

Cycled equipment in both cooling and heating modes and verified proper sequence of operation. Inspected electrical components and verified operating readings were within manufacturer specifications. Checked voltage and amperage readings for proper operation.

Cleared the condensation drain line and verified proper drainage. Inspected ductwork and verified it was properly secured and attached to the equipment and in good condition. Verified temperature split during cooling operation and temperature rise during heating operation.

Washed the outdoor condensing coil and verified thermostat operation. Equipment is currently heating and cooling properly and operating within manufacturer specifications at the time of service.

Mem
Maintenance & Safety Check Debrief

Performed maintenance and safety check on 2023 American Standard indoor equipment, model POVC000M50SDAA, serial 23363X15JG, paired with 2024 American Standard Platinum outdoor equipment, model 4A6V8X60A1000AB, serial 240416ERJF.

Cycled equipment in both cooling and heating modes and verified proper sequence of operation. Inspected electrical components and verified operating readings were within manufacturer specifications. Checked voltage and amperage readings for proper operation.

Cleared the condensation drain line and verified proper drainage. Inspected ductwork and verified it was properly secured and attached to the equipment and in good condition. Verified temperature split during cooling operation and temperature rise during heating operation.

Washed the outdoor condensing coil and verified thermostat operation. Equipment is currently heating and cooling properly and operating within manufacturer specifications at the time of service.

Mem
Maurice B.
Maurice B. Checked in
Maintenance & Safety Check Debrief Performed maintenance and safety check on 2023 American Standard indoor equipment, model POVC000M50SDAA, serial 23363X15JG, paired with 2024 American Standard Platinum outdoor equipment, model 4A6V8X60A1000AB, serial 240416ERJF. Cycled equipment in both cooling and heating modes and verified proper sequence of operation. Inspected electrical components and verified operating readings were within manufacturer specifications. Checked voltage and amperage readings for proper operation. Cleared the condensation drain line and verified proper drainage. Inspected ductwork and verified it was properly secured and attached to the equipment and in good condition. Verified temperature split during cooling operation and temperature rise during heating operation. Washed the outdoor condensing coil and verified thermostat operation. Equipment is currently heating and cooling properly and operating within manufacturer specifications at the time of service. Mem
Palm Desert, CA 92211
Performed annual preventive maintenance on a 2014 Goodman package unit.
* Replaced 20” × 30” filter; no ladder required.
* Checked thermostat operation and tested the unit in cooling mode.
* Checked system operation and electrical components, including the capacitor and circuits.
* Verified cooling operation and recorded a 59°F supply-air temperature.
* Cleared the condensate drain line to ensure proper drainage.
* Washed/cleaned the condenser section and inspected the unit.
* Inspected the electrical disconnect and found that no surge protector is installed.
* Recommendation: Install a surge protector at the disconnect to help protect the system from electrical surges and voltage spikes that could damage components.
* System was tested and is operating properly at this time.
Performed annual preventive maintenance on a 2014 Goodman package unit.
* Replaced 20” × 30” filter; no ladder required.
* Checked thermostat operation and tested the unit in cooling mode.
* Checked system operation and electrical components, including the capacitor and circuits.
* Verified cooling operation and recorded a 59°F supply-air temperature.
* Cleared the condensate drain line to ensure proper drainage.
* Washed/cleaned the condenser section and inspected the unit.
* Inspected the electrical disconnect and found that no surge protector is installed.
* Recommendation: Install a surge protector at the disconnect to help protect the system from electrical surges and voltage spikes that could damage components.
* System was tested and is operating properly at this time.
Ruben C.
Ruben C. Checked in
Performed annual preventive maintenance on a 2014 Goodman package unit. * Replaced 20” × 30” filter; no ladder required. * Checked thermostat operation and tested the unit in cooling mode. * Checked system operation and electrical components, including the capacitor and circuits. * Verified cooling operation and recorded a 59°F supply-air temperature. * Cleared the condensate drain line to ensure proper drainage. * Washed/cleaned the condenser section and inspected the unit. * Inspected the electrical disconnect and found that no surge protector is installed. * Recommendation: Install a surge protector at the disconnect to help protect the system from electrical surges and voltage spikes that could damage components. * System was tested and is operating properly at this time.
Palm Desert, CA 92260
Taylor H.
Taylor H. Checked in
I Performed Maintenance on the Heating System. Also replaced a 20x25 filter and flushed the condensate drain. The furnace is a 2009 model located in the hallway closet. The system checked out operational and within manufactures specifications at the time of today’s maintenance visit. Scheduled next Maintenance visit online.
Palm Desert, CA 92260
Daniel G.
Daniel G. Checked in
Upon arrival, no one answered at the door, called the phone number on file. Client answered and informed me he is not in town and will not be able to give us access inside home wants to schedule maintenance when he comes back home sometime in December
Palm Desert, CA 92211
Palm Desert, CA - Per Janelle discount to $400 and (4) equal payments are approved 
Cleaned evaporative coil. Charged credit card on file.
Christopher J.
Christopher J. Checked in
Per Janelle discount to $400 and (4) equal payments are approved Cleaned evaporative coil. Charged credit card on file.
Palm Desert, CA 92211
Upon arrival client stated system stopped cooling. Found copper pressure switch busted open and refrigerant leaked out. Went over function of pressure switch. Cut out switch and brassed copper closed. Pressurized system and pulled deep vacuum. Recharge system and checked temperature split.
Upon arrival client stated system stopped cooling. Found copper pressure switch busted open and refrigerant leaked out. Went over function of pressure switch. Cut out switch and brassed copper closed. Pressurized system and pulled deep vacuum. Recharge system and checked temperature split.
Daniel H.
Daniel H. Checked in
Upon arrival client stated system stopped cooling. Found copper pressure switch busted open and refrigerant leaked out. Went over function of pressure switch. Cut out switch and brassed copper closed. Pressurized system and pulled deep vacuum. Recharge system and checked temperature split.
Palm Desert, CA 92211
Review
Tried to correct problem rather than going straight to selling product. Very knowledgeable, courteous and well spoken.
Don - Palm Desert, CA 92211
⚒️⚒️
Demand service
No Cool
1050 thermostat displaying a connection issues alert 

Went up to furnace to check on any loose connections or broken wires
Also  Ohm out wires all wires checked out good 
Ran test at furnace all communications checked out good
Indicating circuit board is not at fault

Attempted to reset 1050 thermostat three times
It was determined that the thermostat needed to be replaced

Replaced 1050 thermostat and paired to mobile device
Verified system operations
✅
System is now cooling and operating properly
⚒️⚒️
Demand service
No Cool
1050 thermostat displaying a connection issues alert 

Went up to furnace to check on any loose connections or broken wires
Also  Ohm out wires all wires checked out good 
Ran test at furnace all communications checked out good
Indicating circuit board is not at fault

Attempted to reset 1050 thermostat three times
It was determined that the thermostat needed to be replaced

Replaced 1050 thermostat and paired to mobile device
Verified system operations
✅
System is now cooling and operating properly
Amador C.
Amador C. Checked in
⚒️⚒️ Demand service No Cool 1050 thermostat displaying a connection issues alert Went up to furnace to check on any loose connections or broken wires Also Ohm out wires all wires checked out good Ran test at furnace all communications checked out good Indicating circuit board is not at fault Attempted to reset 1050 thermostat three times It was determined that the thermostat needed to be replaced Replaced 1050 thermostat and paired to mobile device Verified system operations ✅ System is now cooling and operating properly
Palm Desert, CA 92211
Review
Very professional and thorough
Jane - Palm Desert, CA 92260
Review
GREAT SERVICE
Michelle - Palm Desert, CA 92211
Review
Excellent
Rich - Palm Desert, CA 92211
Review
Maurice was very friendly and helpful.
Lois - Palm Desert, CA 92211
Review
For many years I was an operations officer and Customer Service Manager. I would have loved having a Brandon work for me.
Sidney - Palm Desert, CA 92211
Review
Excellent service
Georgia - Palm Desert, CA 92211
Review
Knowledgeable
Frank - Palm Desert, CA 92211
Review
Alex is a nice guy- but all the technicians (including the one that came 2 nights ago) are fast talkers. They are salesmen- the first guy filled my unit with fluid, sold me a warranty (tooka a for $515). Now 2 days later, Alex says we need more fluid. Clearly they must be a leak. Very fast, he nixed the idea of looking for a leak/repairing an old system and launches into what the latest promotions are for a new unit. I had to make him stop, slow down, explain. Then he’s pushing promotional items i don’t need and cannot use (new water heater, mini-split). Finally, i got him just to give an estimate on an equivalent replacement - not the upgrade model. (A potential savings of $3k+) I also had to specifically ASK about financing options- he didn’t volunteer that upfront. I would recommend either better sales training of your service people or let the service people do the service and have a sales expert call and explain options. It’s all just overwhelming when I’m already overheated from a broken AC that i thought was fixed when you came 2 days ago!
Monica - Palm Desert, CA 92211
Response from Hydes Air Conditioning:

Thank you for your feedback. We’re glad to hear Alex was helpful, and we’re sorry the visit felt overwhelming. We do want to clarify that the $515 charge was not for a warranty. It was for an annual preventative maintenance contract, which also provided a 15% discount on the current invoice. Our invoice clearly states in bold that refrigerant is not covered by a warranty. If an AC system needs additional refrigerant, it indicates there is a leak or another issue causing refrigerant loss. We appreciate your feedback and apologize that this was not communicated more clearly.

Review
Everything explained
Mike - Palm Desert, CA 92260
Review
Ruben was great!
Judd - Palm Desert, CA 92211
Review
Great Explained all the options
Robert - Palm Desert, CA 92211
Review
Excellent service!
Nancy - Palm Desert, CA 92211
Review
Great Service
Fred - Palm Desert, CA 92211
Review
He was knowledgeable and friendly, and was able to resolve the problem very quickly.
Diane - Palm Desert, CA 92211
Review
Mark Santostefano - Palm Desert, CA 92260
Review
Quality product and service
B & Sar - Palm Desert, CA 92260
Response from Hydes Air Conditioning:

Thank you for the wonderful feedback and five stars! We're thrilled you had such a positive experience with both our product quality and service, and we truly appreciate your business.

Review
Very friendly and informative about issues.
Geertje - Palm Desert, CA 92211
Review
Izzy was friendly, knowledgeable, and on time!
Don - Palm Desert, CA 92211
Review
Very Good
Janet - Palm Desert, CA 92211
Review
Prompt and extremely efficient with excellent communication!
Elizabeth - Palm Desert, CA 92211
Review
We are not full time in the desert and able to schedule maintenance appointments while we’re not home. We have full trust in Hyde’s to enter our home to conduct their business. Always professional, thorough with follow up communications.
David - Palm Desert, CA 92211
Review
We have lived in the desert since 1989 and have had a lot of AC technicians. Bryan is one of the best ones. We've ever had. We only have him come every time.
Karen - Palm Desert, CA 92260
Review
Friendly technician who asked all right questions.
Edward - Palm Desert, CA 92211
Review
It was all good.
Ken - Palm Desert, CA 92211
Review
Efficicient
David - Palm Desert, CA 92260
Response from Hydes Air Conditioning:

Thank you!

Review
Excellent service
Matthew - Palm Desert, CA 92211
Review
I have been a Hyde's customer across 3 properties in last 15-20 years. And I am in real estate -- so I call Hyde's for all of my clients, any expert opinions / estimates. But for my own house I had a little glitch in a new system and James B came by today. I have had James come by over the years, and I am always so impressed with his expertise, his calmness and incredibly kind personality. Such a pro!
Elizabeth - Palm Desert, CA 92260
Response from Hydes Air Conditioning:

Thank you for the great review and for all the referrals!

Review
Professional service
Roy - Palm Desert, CA 92211
Review
Fred came To my home and I explained what I wanted. I received a proposal via email that evening from the company. I had some questions which I sent to Mr Hyde (twice) and never received a response. I called the office and explained my need for further information and was told the electrician (Fred) will call me to discuss. Never received a phone call from Fred. I Expected better response After spending a lot of money in past few years in two Air systems for my home.
Steve - Palm Desert, CA 92260
Response from Hydes Air Conditioning:

Hi Steve I am sorry that you and Fred were not able to connect. I saw you called in late morning on the 18th and Fred called you back twice that afternoon but did not get ahold of you. We would be happy to reconnect and answer you questions. Again I am so sorry we left you without answers.

Review
Deanna Daneri - Palm Desert, CA 92260
Review
Replaced the leaking coil & recharged the system. Unit is working again.
Glen - Palm Desert, CA 92260
Review
Arrived at time scheduled; so very kind, as he was impressed by the cleanliness of the system and did a complete check-up, outside unit and inside thermostat. Thanks, Hydes for sending the usual great technician. Appreciate that extra attention!!!
Dennis - Palm Desert, CA 92260
Review
Great
Karen - Palm Desert, CA 92260
Review
Great
Karen - Palm Desert, CA 92260
Review
Quick and easy…. Good explanation and trouble shooting.
Jim - Palm Desert, CA 92211
Review
Prompt, courteous and professional
Jack - Palm Desert, CA 92211
Review
Very Thorough
Timothy - Palm Desert, CA 92211
Review
You folks were prompt and professional
Jack - Palm Desert, CA 92211
Review
Great service
Christine - Palm Desert, CA 92211
Review
Brayan, showed up on time, accurately he called and let us know his running ahead of schedule and can he come by early. Nice. Very respectful and detailed. Explained all that was done.
Lou - Palm Desert, CA 92211
Response from Hydes Air Conditioning:

Thank you for the wonderful feedback about Brayan's professionalism and excellent service. We appreciate you taking the time to share your positive experience with our team!

Review
Pete Misunas - Palm Desert, CA 92260
Review
Quick professional service
Glen - Palm Desert, CA 92260
Review
efficient, professional service
Frank - Palm Desert, CA 92211
Review
Danny came over and made a quick adjustment and was on his way in under 10 minutes, all the while getting our system to run even more efficiently. Thank you, Danny and team!
Gabriela - Palm Desert, CA 92260
Review
Very professional
Nancy - Palm Desert, CA 92211
Review
great service
Jim - Palm Desert, CA 92211
Review
Amador was on-time, courteous and performed the tune-up as expected. He also answered my questions and made suggestions for future maintenance. It was a great experience. 5 stars!!!
Patty - Palm Desert, CA 92260
Response from Hydes Air Conditioning:

Thank you so much for the wonderful feedback about Amador and for taking the time to share your experience with us, we truly appreciate your business and look forward to helping you with your future maintenance needs.

Review
Arrived when scheduled. Discussed the installation. Completed the installation in a very timely manner. Discussed the operation of the unit. Cleaned up afterwards. I couldn't have asked for more. I couldn't be happier.
Lester Bernell - Palm Desert, CA 92211
Review
Danial was polite and completely professional..
marty milster - Palm Desert, CA 92260
Review
Listened to our concerns, was friendly and knowledgeable.
Cindy Hewison - Palm Desert, CA 92260
Review
The immediate response to my needs was something I experienced on the phone contact and that was a ++++ Then what sold me on this company, even before the the inspection and quote for the work to be done, was the face to face contact upon meeting their representative who came to my home. The Greetings with a smile and the No push - No rush conversation was a +++++++++ I did not get service that day but placed order for repair and equipment purchase and got all scheduled the same day.+++++
Virgil Williams - Palm Desert, CA 92260
Review
lee eckel - Palm Desert, CA 92211
Review
Mary Kit - Palm Desert, CA 92211
Review
I will always ask for James. He was knowledgeable, professional & fabulous.
Dianne Girazian - Palm Desert, CA 92260
Review
Jonathan was very punctual and kept me informed about when he would arrive and what he would be doing. He took the time to explain how to get the best efficiency out of the mini split system. I found Jonathan's demeanor and professionalism to be very refreshing in this industry. He is a valuable asset to your company. The last two questions are non-applicable because this was warranty work.
L Michaels - Palm Desert, CA 92260