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HVAC Palm Desert, CA 

Hydes is the Best Heating and Air Conditioning Company in Palm Desert, CA

At Hydes, we promise the best customer service that will exceed your expectations! We are happy to provide Palm Desert, CA residents with all your heating and cooling repair, installation and replacement, and HVAC maintenance services. Since 1972, thousands of families and business owners have trusted Hydes with their HVAC needs.

Don't trust us, see what your neighbors are saying about our service below! With over 13,000 reviews in Palm Desert we're a family company You Can Trust for your HVAC and Electrical services in Palm Desert.

Get the Best HVAC Service Near You

If your air conditioning unit isn't keeping you cool or you need reliable heating maintenance, call us now at (760) 360-2202! Our certified experts are ready to tackle any issue, no matter your system’s brand, age, or condition. Get 5 Star service and experience comfort with confidence—reach out today.

Recent Review

Just wanted to thank you, and especially Chris. When Chris was out at my neighbors' last Friday, I went over (at 4:45 pm) and told him my split (which your company installed) was not putting out cold AC. I admitted that I had tried to do something with the control the day before and that was very likely the problem. He said he'd be right over when he finished the job he was on.

He came over, quickly fixed my mistake, and reexplained how to work the thing. All very positively and kindly after 5 pm on a Friday. What a guy!!!! Please thank him again.

Carol B., Desert Palms

HVAC technician fixing air conditioner

Residential AC Repair Service in Palm Desert

Hydes offers exceptional air conditioning repair and replacement services to homes in and around Palm Desert, CA. Our expert team is NATE certified and highly trained with experience on all brands of HVAC systems. You can count on us to provide AC repair on any type of cooling unit. We come to your home with loaded trucks, ready to work and get your system running again quickly.

If your system is beyond repair, we also offer new AC installation or replacement service. As a licensed HVAC contractor in California, we are well-equipped to install your new air conditioning, heat pump, or ductless units with expertise and skill, ensuring it lasts you many years to come.

The Power of Ductless Mini-Splits in Palm Desert

Ductless Mini-Splits, unlike traditional HVAC systems, operate without the need for ductwork. This revolutionary design allows for flexible installation, enabling zoned heating and cooling with precision. Unlike traditional HVAC systems, Ductless Mini-Splits offer flexibility in placement. Our HVAC experts can install these units in various locations, optimizing efficiency and aesthetics within your home or garage.

Ductless Maintenance Is Easy

Maintaining your Ductless Mini-Split is a breeze too. Regular filter cleaning and simple check-ups are all that's needed to keep your system running smoothly, contributing to its long lifespan. With SEER (Seasonal Energy Efficiency Ratio) ratings reaching impressive heights, Ductless Mini-Splits are champions in energy efficiency also. Say goodbye to energy wastage and hello to lower utility bills.

Elevate your home comfort with Ductless Mini-Splits from Hydes. Experience the perfect blend of energy efficiency, comfort control, and whisper-quiet operation.

Choosing Your AC Company

When it comes to AC repair, air conditioning system installation, and air conditioner maintenance services in Palm Desert, CA, there are a few things you should keep in mind.

  • First, it’s important to find a reputable air conditioning company that is well known and respected in their industry, has great reviews and employs professionally trained HVAC technicians for their work.
  • Second, be sure to schedule regular AC maintenance check-ups for your HVAC unit to prevent future problems.
  • Third, if you do need air conditioner repair, be sure to get it done as soon as possible to avoid further damage to your air conditioning unit.

By following these simple tips, you can avoid costly AC repairs and keep your home cool and comfortable all summer long.

Heating and Cooling Service FAQs

How much does it cost to replace my heating and air conditioning system near Palm Desert?

The average cost of replacing an HVAC or ductless system in Palm Desert ranges from $5,000 to $20,000. The price range is determined by a variety of criteria and options, such as system type, size, energy efficiency, time of year purchased, rebates/incentives, equipment manufacturer and labor/installation costs. If you also need to replace ductwork, you can expect to pay an extra for a single-story 2,200-square-foot home.

What maintenance does an air conditioner need in Palm Desert?

The filters and coils of an air conditioner must be maintained on a regular basis in order for the unit to work properly and efficiently during the course of its service life. Ignoring required maintenance results in a gradual deterioration in air conditioning effectiveness while increasing energy consumption.

The most crucial maintenance job for ensuring the effectiveness of your air conditioner is to change or clean its filters on a regular basis. The coils of an air conditioner naturally accumulate dirt over time. A clean filter keeps the coils from becoming too dirty to effectively cool your home. Regular maintenance ensures the filters and coils are clean and performing correctly.

How much does AC repair cost near Palm Desert?

The average household pays between $250 and $600 for AC repair. Pricing for this project varies considerably depending on the issue, part, and complexity of the project. Repairing a malfunctioning thermostat, for example, is likely to be less expensive than repairing a central AC system.

What are the benefits of a heat pump near Palm Desert?

Some advantages of installing a heat pump include being able to cool and heat your home (one unit), consuming less energy by being more efficient than a central AC unit and enhancing your indoor air quality.

How much does an indoor air quality test cost?

On average, indoor air quality testing costs between $250 and $300. Indoor air quality testing may detect the presence of numerous pollutants in your home’s air, such as mold and mildew. Contaminants from chemicals and combustion may also be tested for.

Serving Palm Desert’s Sun City Communities

Palm Desert is home to some of the Coachella Valley’s most well-known 55+ communities, including Sun City Palm Desert and nearby Sun City Shadow Hills. These guard-gated communities feature thousands of single-story homes designed for desert living, golf-cart-friendly streets, and an active lifestyle that depends on reliable indoor comfort year-round.

We regularly serve homeowners in Sun City Palm Desert, one of the largest Del Webb communities in the area, as well as Sun City Shadow Hills just east in Indio. Homes in these neighborhoods require HVAC systems that can handle extreme summer heat, maintain consistent airflow, and operate efficiently to keep monthly energy costs predictable.

As a trusted heating and air conditioning contractor serving Palm Desert, Hydes Air Conditioning understands the construction styles, HVAC layouts, and comfort expectations common in these communities. From fast AC repairs to system replacements and preventative maintenance, our team delivers dependable service tailored to desert homes and the homeowners who live in them.

Your Local HVAC Contractors in Palm Desert

Call (760) 360-2202 to schedule your heating and cooling service in Palm Desert or contact us online with any questions 24 hours a day.

We’d love to earn your business! See what your neighbors are saying about our heating and air conditioning repair services below.

Recent Jobs and Reviews in Palm Desert, CA

Rated 4.9 out of 5 stars based on 16939 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation for the service provided. Customers consistently express gratitude and praise for the professionalism, knowledge, and courtesy demonstrated by the technicians. Recurring themes include exceptional customer service, with technicians being described as friendly, respectful, polite, and professional throughout their interactions. Technical expertise is another dominant positive trend, as customers frequently commend the thorough diagnostics, efficient problem-solving, and clear explanations provided during service calls. Many reviewers highlight the promptness and reliability of the service, noting quick response times, punctuality, and efficient completion of work. The dedication to resolving complex or frustrating situations is particularly appreciated, with several customers expressing relief and happiness at having their HVAC and electrical issues successfully addressed. There is also notable appreciation for the transparency and honesty in service delivery, with customers valuing straightforward communication without unnecessary upselling. Long-term customer loyalty emerges as a theme, with multiple reviewers mentioning years of positive experiences and enthusiastic recommendations to neighbors and friends. The overall tone is one of trust, satisfaction, and genuine appreciation for quality workmanship and customer-focused service.

Palm Desert, CA at a glance

Hydes Air Conditioning has completed 25 jobs in Palm Desert, CA in October 2026.

The 62 customer reviews shown here average 4.8 out of 5.

The most recent job was on October 2, 2026.

Hydes Air Conditioning has completed 8,243 jobs in Palm Desert, CA in the last 12 months. The first job there was in March 2014.

Our Local Reviews by City

Job Locations and Reviews

Alex N.
Alex N. Checked in
After Diagnostic found air handler that serves master bedroom area had a tripped breaker reset breaker unit is up and cooling
Palm Desert, CA 92211
Review
Maurice was ahead of schedule, came in and serviced the equipment in a professional manner. Very pleased!
Judith - Palm Desert, CA 92211
Diagnostic on over/under Goettle package unit. Equipment fan motor failed and is non operational causing compressor to over heat. Found equipment full of organic growth inside coil compartment (attached photos below). Blower motor extremely dirty and overheating. Equipment uses r22 refrigerant which advise is no longer manufactured. Advised fan motor will require replacement to start though advise equipment may have additional problems do to poor condition. Home is tenant occupied, contacted home owner over phone and advised on repair and replacement options. Recommend equipment replacement do to existing equipment in very poor condition to avoid continuous breakdowns. Attached two options below for fan motor and full system replacement. Financing is available.
Diagnostic on over/under Goettle package unit. Equipment fan motor failed and is non operational causing compressor to over heat. Found equipment full of organic growth inside coil compartment (attached photos below). Blower motor extremely dirty and overheating. Equipment uses r22 refrigerant which advise is no longer manufactured. Advised fan motor will require replacement to start though advise equipment may have additional problems do to poor condition. Home is tenant occupied, contacted home owner over phone and advised on repair and replacement options. Recommend equipment replacement do to existing equipment in very poor condition to avoid continuous breakdowns. Attached two options below for fan motor and full system replacement. Financing is available.
Jonathan C.
Jonathan C. Checked in
Diagnostic on over/under Goettle package unit. Equipment fan motor failed and is non operational causing compressor to over heat. Found equipment full of organic growth inside coil compartment (attached photos below). Blower motor extremely dirty and overheating. Equipment uses r22 refrigerant which advise is no longer manufactured. Advised fan motor will require replacement to start though advise equipment may have additional problems do to poor condition. Home is tenant occupied, contacted home owner over phone and advised on repair and replacement options. Recommend equipment replacement do to existing equipment in very poor condition to avoid continuous breakdowns. Attached two options below for fan motor and full system replacement. Financing is available.
Palm Desert, CA 92211
Today’s safety maintenance consisted of one unit located on the side of the home. I first begin with replacing the 16 x 25 filter. I cleared the condensation line. Thermostat is properly calling for heating and cooling on the unit with no alerts. Capacitor checked out. I checked the pressures on the unit and the amps on the blower fan checked out. System is operating to manufacture specs at this time of today’s safety check maintenance. Client also received her October gift card
Today’s safety maintenance consisted of one unit located on the side of the home. I first begin with replacing the 16 x 25 filter. I cleared the condensation line. Thermostat is properly calling for heating and cooling on the unit with no alerts. Capacitor checked out. I checked the pressures on the unit and the amps on the blower fan checked out. System is operating to manufacture specs at this time of today’s safety check maintenance. Client also received her October gift card
Fernanda B.
Fernanda B. Checked in
Today’s safety maintenance consisted of one unit located on the side of the home. I first begin with replacing the 16 x 25 filter. I cleared the condensation line. Thermostat is properly calling for heating and cooling on the unit with no alerts. Capacitor checked out. I checked the pressures on the unit and the amps on the blower fan checked out. System is operating to manufacture specs at this time of today’s safety check maintenance. Client also received her October gift card
Palm Desert, CA 92211
Amador C.
Amador C. Checked in
Called multiple times throughout the day but got no answer
Palm Desert, CA 92211
Taylor H.
Taylor H. Checked in
I Performed Maintenance on the Heating System. Also replaced a 20x25 filter and flushed the condensate drain. The system is a 2013 model located in the garage. The system checked out operational and within manufactures specifications. Scheduled next maintenance visit online and gave Starbucks Card. Renewed Client’s Maintenance Agreement.
Palm Desert, CA 92211
Installed warranty compressor unit is up and cooling
Installed warranty compressor unit is up and cooling
Alex N.
Alex N. Checked in
Installed warranty compressor unit is up and cooling
Palm Desert, CA 92211
Today’s safety check maintenance consisted of two units located on the side of the home. I first began with replacing bolt filters, one in the attic access and one in the garage. Both of the thermostats are properly calling for cooling and turning the unit on with no alerts. I cleared the condensation lines. Checked amps for both of these units checked pressures capacitor checked normal. Both of these systems are heating and cooling to the manufacture specs at this time of today’s service. Client also received the Starbucks gift card for the month of October
Today’s safety check maintenance consisted of two units located on the side of the home. I first began with replacing bolt filters, one in the attic access and one in the garage. Both of the thermostats are properly calling for cooling and turning the unit on with no alerts. I cleared the condensation lines. Checked amps for both of these units checked pressures capacitor checked normal. Both of these systems are heating and cooling to the manufacture specs at this time of today’s service. Client also received the Starbucks gift card for the month of October
Fernanda B.
Fernanda B. Checked in
Today’s safety check maintenance consisted of two units located on the side of the home. I first began with replacing bolt filters, one in the attic access and one in the garage. Both of the thermostats are properly calling for cooling and turning the unit on with no alerts. I cleared the condensation lines. Checked amps for both of these units checked pressures capacitor checked normal. Both of these systems are heating and cooling to the manufacture specs at this time of today’s service. Client also received the Starbucks gift card for the month of October
Palm Desert, CA 92260
Provided a estimate to install a ultra surge protector underneath panel.
Provided a estimate to install a ultra surge protector underneath panel.
Eliu R.
Eliu R. Checked in
Provided a estimate to install a ultra surge protector underneath panel.
Palm Desert, CA 92211
Maurice B.
Maurice B. Checked in
Heating Maintenance & Safety Check – Two 2022 American Standard Split Heat Pump Systems Performed heating maintenance and safety checks on two 2022 American Standard split heat pump systems. System 1 * Indoor equipment model: P0V0B000M40SCAA * Serial: 22375XTYJG * Outdoor equipment model: 4A6H6036H1000AD * Serial: 22103Y0T4F System 2 * Indoor equipment model: P0V0D3000M40SCAA * Serial: 22406M57JG * Outdoor equipment model: 4A6H6036H1000AD * Serial: 22062BHP4F Changed out 20x30, 20x20, and 14x24 filters located in the ceiling. Cycled both systems in cooling and verified proper operation and temperature splits. Cleaned the mechanical platforms and indoor equipment located in the attic/access area and primary bedroom closet. Inspected ductwork and verified it was properly secured, attached to both systems, and in good condition. Cycled both systems in heating and verified proper sequence of operation and temperature rise. Checked refrigerant levels, compressor starting amps, runnin
Palm Desert, CA 92211
Review
Excellent
Lawrence - Palm Desert, CA 92260
Christopher J.
Christopher J. Checked in
Make sure every register was open in every room
Palm Desert, CA 92260
James B.
James B. Checked in
Performed annual heating maintenance on American standard split heat pump air handler located in hall way closet. Installed temporary filter will need to return tomorrow with 16 x 25 x 2. Checked thermostat for any alerts. Checked Amson volts at condensing unit and checked CDA for systems operations. Test condensation pump to ensure pump is operating properly. Found all electrical components and refrigerant levels to be within manufactured specifications. System is operating and heating properly at time of service.
Palm Desert, CA 92260
Review
He’s great. Was very thorough and clear in providing estimates. It is expensive and cost will be major part of determining factor whether to go with Hyde’s or other (still in process of getting estimates).
Ron - Palm Desert, CA 92211
Performed annual maintenance and operational inspection on the 2012 4-ton Lennox split-system HVAC unit. * Replaced the 20 x 25 air filter located in the garage. * Cleared the condensate drain line multiple times and checked the drain termination. A significant amount of water was removed from the drain system. * Performed operational checks on the compressor, including running amperage, capacitor condition, and startup operation. * Checked the condenser fan motor and verified proper operation. * Washed and cleaned the condenser coils. * Cycled the system through cooling and heating modes to verify proper operation. * Checked the thermostat and verified the operating temperature range for both cooling and heating. * System is currently operating properly at the time of service. Recommendation: Recommend adding a compressor hard-start kit to reduce the compressor’s startup amperage and assist with compressor startup. The equipment nameplate indicates approximately 100 amps of compress
Performed annual maintenance and operational inspection on the 2012 4-ton Lennox split-system HVAC unit. * Replaced the 20 x 25 air filter located in the garage. * Cleared the condensate drain line multiple times and checked the drain termination. A significant amount of water was removed from the drain system. * Performed operational checks on the compressor, including running amperage, capacitor condition, and startup operation. * Checked the condenser fan motor and verified proper operation. * Washed and cleaned the condenser coils. * Cycled the system through cooling and heating modes to verify proper operation. * Checked the thermostat and verified the operating temperature range for both cooling and heating. * System is currently operating properly at the time of service. Recommendation: Recommend adding a compressor hard-start kit to reduce the compressor’s startup amperage and assist with compressor startup. The equipment nameplate indicates approximately 100 amps of compress
Ruben C.
Ruben C. Checked in
Performed annual maintenance and operational inspection on the 2012 4-ton Lennox split-system HVAC unit. * Replaced the 20 x 25 air filter located in the garage. * Cleared the condensate drain line multiple times and checked the drain termination. A significant amount of water was removed from the drain system. * Performed operational checks on the compressor, including running amperage, capacitor condition, and startup operation. * Checked the condenser fan motor and verified proper operation. * Washed and cleaned the condenser coils. * Cycled the system through cooling and heating modes to verify proper operation. * Checked the thermostat and verified the operating temperature range for both cooling and heating. * System is currently operating properly at the time of service. Recommendation: Recommend adding a compressor hard-start kit to reduce the compressor’s startup amperage and assist with compressor startup. The equipment nameplate indicates approximately 100 amps of compress
Palm Desert, CA 92260
Will follow up Monday
Will follow up Monday
Jonathan C.
Jonathan C. Checked in
Will follow up Monday
Palm Desert, CA 92211
James B.
James B. Checked in
Client was called
Palm Desert, CA 92260
James B.
James B. Checked in
Performed annual heater maintenance on 2004 American Standard split system FAU located inside garage. Change 16 x 25 filter located inside furnace. Checked amps, volts, capacitor for inducer draft motor and cleaned electrical and burner compartment. Checked gas and standard pressures. Also check temperature rise and all safety switches. Found all electrical and safety components to be within manufactured specifications. System is operating and heating properly at time of service.
Palm Desert, CA 92260
Heating Maintenance / Safety Check – 2012 American Standard Split System Performed heating maintenance and safety check on a 2012 American Standard split system. Indoor equipment is located in the garage. Washed the reusable filter located within the equipment cabinet and cleared the condensate line. Cleared electrical components and burner compartment of dust and debris. Verified proper sequence of heating operation and checked voltage and amperage readings. Inspected the inducer draft motor capacitor, checked all safety and rollout switches, and monitored burner operation. Verified static pressure, gas pressure, and temperature rise, then cycled the equipment to confirm proper operation. Zero carbon monoxide was detected during testing. Thermostat checked out operational. System is currently heating and operating properly at this time of service. Indoor Equipment American Standard Model: AUD2C080A9V4VBA Serial: 12472W631G Year: 2012 Provided member with a Starbucks gift card at
Heating Maintenance / Safety Check – 2012 American Standard Split System Performed heating maintenance and safety check on a 2012 American Standard split system. Indoor equipment is located in the garage. Washed the reusable filter located within the equipment cabinet and cleared the condensate line. Cleared electrical components and burner compartment of dust and debris. Verified proper sequence of heating operation and checked voltage and amperage readings. Inspected the inducer draft motor capacitor, checked all safety and rollout switches, and monitored burner operation. Verified static pressure, gas pressure, and temperature rise, then cycled the equipment to confirm proper operation. Zero carbon monoxide was detected during testing. Thermostat checked out operational. System is currently heating and operating properly at this time of service. Indoor Equipment American Standard Model: AUD2C080A9V4VBA Serial: 12472W631G Year: 2012 Provided member with a Starbucks gift card at
Maurice B.
Maurice B. Checked in
Heating Maintenance / Safety Check – 2012 American Standard Split System Performed heating maintenance and safety check on a 2012 American Standard split system. Indoor equipment is located in the garage. Washed the reusable filter located within the equipment cabinet and cleared the condensate line. Cleared electrical components and burner compartment of dust and debris. Verified proper sequence of heating operation and checked voltage and amperage readings. Inspected the inducer draft motor capacitor, checked all safety and rollout switches, and monitored burner operation. Verified static pressure, gas pressure, and temperature rise, then cycled the equipment to confirm proper operation. Zero carbon monoxide was detected during testing. Thermostat checked out operational. System is currently heating and operating properly at this time of service. Indoor Equipment American Standard Model: AUD2C080A9V4VBA Serial: 12472W631G Year: 2012 Provided member with a Starbucks gift card at
Palm Desert, CA 92211
🔥❄️💨 Semi annual HVAC fall service Cycle equipment followed system, sequence of operation. Thermostat checked ok.. upflow furnace located in garage cleared condensation line, tested water, safety switch, and rinse washable filter located within the furnace. Checked gas, pressures, flame sensor, burners, heating safety sensors, amps and voltage. Inspected blower wheel and cleanliness. No carbon monoxide detected. Cleaned out furnace, furnace, and platform. As a courtesy, rinse outdoor condenser coil, fan motor, compressor, capacitor, amps and voltage ✅ Equipment checked out operational and within manufacture specifications 🎃☕️ Gave Client Starbucks gift card for the month of October
🔥❄️💨 Semi annual HVAC fall service Cycle equipment followed system, sequence of operation. Thermostat checked ok.. upflow furnace located in garage cleared condensation line, tested water, safety switch, and rinse washable filter located within the furnace. Checked gas, pressures, flame sensor, burners, heating safety sensors, amps and voltage. Inspected blower wheel and cleanliness. No carbon monoxide detected. Cleaned out furnace, furnace, and platform. As a courtesy, rinse outdoor condenser coil, fan motor, compressor, capacitor, amps and voltage ✅ Equipment checked out operational and within manufacture specifications 🎃☕️ Gave Client Starbucks gift card for the month of October
Amador C.
Amador C. Checked in
🔥❄️💨 Semi annual HVAC fall service Cycle equipment followed system, sequence of operation. Thermostat checked ok.. upflow furnace located in garage cleared condensation line, tested water, safety switch, and rinse washable filter located within the furnace. Checked gas, pressures, flame sensor, burners, heating safety sensors, amps and voltage. Inspected blower wheel and cleanliness. No carbon monoxide detected. Cleaned out furnace, furnace, and platform. As a courtesy, rinse outdoor condenser coil, fan motor, compressor, capacitor, amps and voltage ✅ Equipment checked out operational and within manufacture specifications 🎃☕️ Gave Client Starbucks gift card for the month of October
Palm Desert, CA 92211
Michael H.
Michael H. Checked in
Emailed heat pump estimate.
Palm Desert, CA 92211
Performed heating maintenance on package unit on roof. Replaced 24x24 hallway ceiling filter. Honeywell 5000 thermostat is working properly. Cleared condensation drain on roof, terminates into rooftop drain, removed leaves. Inspected evaporator coil. Checked blower motor capacitor and checked motor amps. Cycled in heating. Heating sequence of operations was performed properly. Checked inducer motor amps. Gas pressures good, flame sensor checked out. 40° heat rise. Zero carbon monoxide detected. System is heating safely and properly at time of maintenance. Gave Starbucks gift card.
Performed heating maintenance on package unit on roof. Replaced 24x24 hallway ceiling filter. Honeywell 5000 thermostat is working properly. Cleared condensation drain on roof, terminates into rooftop drain, removed leaves. Inspected evaporator coil. Checked blower motor capacitor and checked motor amps. Cycled in heating. Heating sequence of operations was performed properly. Checked inducer motor amps. Gas pressures good, flame sensor checked out. 40° heat rise. Zero carbon monoxide detected. System is heating safely and properly at time of maintenance. Gave Starbucks gift card.
Thor J.
Thor J. Checked in
Performed heating maintenance on package unit on roof. Replaced 24x24 hallway ceiling filter. Honeywell 5000 thermostat is working properly. Cleared condensation drain on roof, terminates into rooftop drain, removed leaves. Inspected evaporator coil. Checked blower motor capacitor and checked motor amps. Cycled in heating. Heating sequence of operations was performed properly. Checked inducer motor amps. Gas pressures good, flame sensor checked out. 40° heat rise. Zero carbon monoxide detected. System is heating safely and properly at time of maintenance. Gave Starbucks gift card.
Palm Desert, CA 92260
Upon arrival, same thing happened. Condensation line was plugged up and water safety switch was engaged. Cut open PVC pipe and blew it out multiple times. Inform homeowner just like previous technician mentioned if issue occurs again we will need to relocate condensation line. Will send estimate via email to do repair options at this time. System is draining properly and cooling down the house properly.
Upon arrival, same thing happened. Condensation line was plugged up and water safety switch was engaged. Cut open PVC pipe and blew it out multiple times. Inform homeowner just like previous technician mentioned if issue occurs again we will need to relocate condensation line. Will send estimate via email to do repair options at this time. System is draining properly and cooling down the house properly.
Daniel G.
Daniel G. Checked in
Upon arrival, same thing happened. Condensation line was plugged up and water safety switch was engaged. Cut open PVC pipe and blew it out multiple times. Inform homeowner just like previous technician mentioned if issue occurs again we will need to relocate condensation line. Will send estimate via email to do repair options at this time. System is draining properly and cooling down the house properly.
Palm Desert, CA 92211
Review
Always responsive always knowledgeable Real professionals
Ian - Palm Desert, CA 92260
Michael H.
Michael H. Checked in
Called client and discussed for his LA apartments package heat pumps. Gave a few referrals.
Palm Desert, CA 92260
Installed 3 Ton Silver 14 Heat Pump Package Unit
Installed 3 Ton Silver 14 Heat Pump Package Unit
Luis M.
Luis M. Checked in
Installed 3 Ton Silver 14 Heat Pump Package Unit
Palm Desert, CA 92260
Inspection with estimates also met with property manager and phone call to owner to go over findings gave Samantha one of our brochures so she can talk to some of her owners about getting us on the plan so that whenever their AC breaks somebody will show up.
Inspection with estimates also met with property manager and phone call to owner to go over findings gave Samantha one of our brochures so she can talk to some of her owners about getting us on the plan so that whenever their AC breaks somebody will show up.
Craig C.
Craig C. Checked in
Inspection with estimates also met with property manager and phone call to owner to go over findings gave Samantha one of our brochures so she can talk to some of her owners about getting us on the plan so that whenever their AC breaks somebody will show up.
Palm Desert, CA 92211
Performed annual maintenance on a 2022 American Standard 4-ton Platinum Series split system. * Replaced/changed 12/24 filter. * no ladder is needed for access to the lower wall equipment. * Checked the 1050 thermostat and verified proper temperature range, operation, and display. No active alerts were present. * Checked system operation, including blower motor amperage, compressor operation, and overall system performance. * Checked for alerts and cleared the alert history as applicable. * Checked refrigerant line connections and verified the system is operating properly. * Checked system settings and confirmed proper configuration. * Verified the system is communicating properly over the Internet. * Checked heating operation and verified the heat/electric heat elements are energizing properly on both sides. * System was left operating normally at completion of service. * Provided the client with a Starbucks gift card.
Performed annual maintenance on a 2022 American Standard 4-ton Platinum Series split system. * Replaced/changed 12/24 filter. * no ladder is needed for access to the lower wall equipment. * Checked the 1050 thermostat and verified proper temperature range, operation, and display. No active alerts were present. * Checked system operation, including blower motor amperage, compressor operation, and overall system performance. * Checked for alerts and cleared the alert history as applicable. * Checked refrigerant line connections and verified the system is operating properly. * Checked system settings and confirmed proper configuration. * Verified the system is communicating properly over the Internet. * Checked heating operation and verified the heat/electric heat elements are energizing properly on both sides. * System was left operating normally at completion of service. * Provided the client with a Starbucks gift card.
Ruben C.
Ruben C. Checked in
Performed annual maintenance on a 2022 American Standard 4-ton Platinum Series split system. * Replaced/changed 12/24 filter. * no ladder is needed for access to the lower wall equipment. * Checked the 1050 thermostat and verified proper temperature range, operation, and display. No active alerts were present. * Checked system operation, including blower motor amperage, compressor operation, and overall system performance. * Checked for alerts and cleared the alert history as applicable. * Checked refrigerant line connections and verified the system is operating properly. * Checked system settings and confirmed proper configuration. * Verified the system is communicating properly over the Internet. * Checked heating operation and verified the heat/electric heat elements are energizing properly on both sides. * System was left operating normally at completion of service. * Provided the client with a Starbucks gift card.
Palm Desert, CA 92211
Review
Good
Phyllis - Palm Desert, CA 92211
Today’s safety check maintenance consisted of two units located on the side of the home. I first begin with washing out both filters in the hallway closet to remove all debris. I cleared the condensation lines via Jones valve. Both thermostats are properly calling for heating and cooling. Amps checked out for both of these systems precious checked out. Overall, both of these systems are operating to the manufactured specs at this time of service. Client received her Starbucks gift card for October maintenance
Today’s safety check maintenance consisted of two units located on the side of the home. I first begin with washing out both filters in the hallway closet to remove all debris. I cleared the condensation lines via Jones valve. Both thermostats are properly calling for heating and cooling. Amps checked out for both of these systems precious checked out. Overall, both of these systems are operating to the manufactured specs at this time of service. Client received her Starbucks gift card for October maintenance
Fernanda B.
Fernanda B. Checked in
Today’s safety check maintenance consisted of two units located on the side of the home. I first begin with washing out both filters in the hallway closet to remove all debris. I cleared the condensation lines via Jones valve. Both thermostats are properly calling for heating and cooling. Amps checked out for both of these systems precious checked out. Overall, both of these systems are operating to the manufactured specs at this time of service. Client received her Starbucks gift card for October maintenance
Palm Desert, CA 92260
Review
Danny is an excellent technician who was very professional taking time to answers all our questions. Showing the pictures of our units is a wonderful idea!
Liz - Palm Desert, CA 92260
Response from Hydes Air Conditioning:

Thank you for the wonderful feedback, Liz! We're thrilled to hear that Danny provided excellent service and took the time to thoroughly address your questions. We appreciate your business and look forward to serving you again.

Review
Thor is amazing, he knew what my A/C problem was immediately and fixed it quickly. Also suggested a follow up preventative maintenance item or two that I will follow up on.
Donna - Palm Desert, CA 92211
Review
Excellent service
Jim - Palm Desert, CA 92211
Review
Hyde’s has a very professional team and I am very satisfied with the job they did on my new HVAC and air conditioning system. I can wholeheartedly recommend Hyde’s on service, quality, and cost. Thank you, Mike Morsch
Michael - Palm Desert, CA 92260
Response from Hydes Air Conditioning:

Thank you so much for the wonderful review, Mike, and for trusting our team with your new HVAC system installation. We truly appreciate your business and recommendation 🙂

Review
Good detail information from Jonathan so issues could be understood
Nick - Palm Desert, CA 92211
Review
great job
Jim - Palm Desert, CA 92211
Review
Perfect
Patrice - Palm Desert, CA 92211
Review
Dan is very personable and a skilled employee.
Lester - Palm Desert, CA 92211
Response from Hydes Air Conditioning:

Thank you!

Review
Great service
Larry - Palm Desert, CA 92211
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jim - Palm Desert, CA 92211
Review
He was on time , let us know exactly what he was going to do.
Joe - Palm Desert, CA 92260
Review
He was here on time, figured out what the issue was and got the air conditioner running!
Junebugl - Palm Desert, CA 92211
Review
Hyde people are always friendly and helpful.
Mary - Palm Desert, CA 92211
Review
Brandon was here right on time. He made sure I didn't have any questions and then got right to work. He was friendly and very efficient.
Steve - Palm Desert, CA 92211
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Polite, professional and friendly.
Maryanne - Palm Desert, CA 92211
Review
Fall service
Christopher - Palm Desert, CA 92211
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Excellent
Valerie - Palm Desert, CA 92211
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Tried to correct problem rather than going straight to selling product. Very knowledgeable, courteous and well spoken.
Don - Palm Desert, CA 92211
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Very professional and thorough
Jane - Palm Desert, CA 92260
Review
GREAT SERVICE
Michelle - Palm Desert, CA 92211
Review
Excellent
Rich - Palm Desert, CA 92211
Review
Maurice was very friendly and helpful.
Lois - Palm Desert, CA 92211
Review
For many years I was an operations officer and Customer Service Manager. I would have loved having a Brandon work for me.
Sidney - Palm Desert, CA 92211
Review
Excellent service
Georgia - Palm Desert, CA 92211
Review
Knowledgeable
Frank - Palm Desert, CA 92211
Review
Alex is a nice guy- but all the technicians (including the one that came 2 nights ago) are fast talkers. They are salesmen- the first guy filled my unit with fluid, sold me a warranty (tooka a for $515). Now 2 days later, Alex says we need more fluid. Clearly they must be a leak. Very fast, he nixed the idea of looking for a leak/repairing an old system and launches into what the latest promotions are for a new unit. I had to make him stop, slow down, explain. Then he’s pushing promotional items i don’t need and cannot use (new water heater, mini-split). Finally, i got him just to give an estimate on an equivalent replacement - not the upgrade model. (A potential savings of $3k+) I also had to specifically ASK about financing options- he didn’t volunteer that upfront. I would recommend either better sales training of your service people or let the service people do the service and have a sales expert call and explain options. It’s all just overwhelming when I’m already overheated from a broken AC that i thought was fixed when you came 2 days ago!
Monica - Palm Desert, CA 92211
Response from Hydes Air Conditioning:

Thank you for your feedback. We’re glad to hear Alex was helpful, and we’re sorry the visit felt overwhelming. We do want to clarify that the $515 charge was not for a warranty. It was for an annual preventative maintenance contract, which also provided a 15% discount on the current invoice. Our invoice clearly states in bold that refrigerant is not covered by a warranty. If an AC system needs additional refrigerant, it indicates there is a leak or another issue causing refrigerant loss. We appreciate your feedback and apologize that this was not communicated more clearly.

Review
Everything explained
Mike - Palm Desert, CA 92260
Review
Ruben was great!
Judd - Palm Desert, CA 92211
Review
Great Explained all the options
Robert - Palm Desert, CA 92211
Review
Excellent service!
Nancy - Palm Desert, CA 92211
Review
Great Service
Fred - Palm Desert, CA 92211
Review
He was knowledgeable and friendly, and was able to resolve the problem very quickly.
Diane - Palm Desert, CA 92211
Review
Mark Santostefano - Palm Desert, CA 92260
Review
Quality product and service
B & Sar - Palm Desert, CA 92260
Response from Hydes Air Conditioning:

Thank you for the wonderful feedback and five stars! We're thrilled you had such a positive experience with both our product quality and service, and we truly appreciate your business.

Review
Very friendly and informative about issues.
Geertje - Palm Desert, CA 92211
Review
Izzy was friendly, knowledgeable, and on time!
Don - Palm Desert, CA 92211
Review
Very Good
Janet - Palm Desert, CA 92211
Review
Prompt and extremely efficient with excellent communication!
Elizabeth - Palm Desert, CA 92211
Review
We are not full time in the desert and able to schedule maintenance appointments while we’re not home. We have full trust in Hyde’s to enter our home to conduct their business. Always professional, thorough with follow up communications.
David - Palm Desert, CA 92211
Review
We have lived in the desert since 1989 and have had a lot of AC technicians. Bryan is one of the best ones. We've ever had. We only have him come every time.
Karen - Palm Desert, CA 92260
Review
Friendly technician who asked all right questions.
Edward - Palm Desert, CA 92211
Review
It was all good.
Ken - Palm Desert, CA 92211
Review
Efficicient
David - Palm Desert, CA 92260
Response from Hydes Air Conditioning:

Thank you!

Review
Excellent service
Matthew - Palm Desert, CA 92211
Review
I have been a Hyde's customer across 3 properties in last 15-20 years. And I am in real estate -- so I call Hyde's for all of my clients, any expert opinions / estimates. But for my own house I had a little glitch in a new system and James B came by today. I have had James come by over the years, and I am always so impressed with his expertise, his calmness and incredibly kind personality. Such a pro!
Elizabeth - Palm Desert, CA 92260
Response from Hydes Air Conditioning:

Thank you for the great review and for all the referrals!

Review
Professional service
Roy - Palm Desert, CA 92211
Review
Fred came To my home and I explained what I wanted. I received a proposal via email that evening from the company. I had some questions which I sent to Mr Hyde (twice) and never received a response. I called the office and explained my need for further information and was told the electrician (Fred) will call me to discuss. Never received a phone call from Fred. I Expected better response After spending a lot of money in past few years in two Air systems for my home.
Steve - Palm Desert, CA 92260
Response from Hydes Air Conditioning:

Hi Steve I am sorry that you and Fred were not able to connect. I saw you called in late morning on the 18th and Fred called you back twice that afternoon but did not get ahold of you. We would be happy to reconnect and answer you questions. Again I am so sorry we left you without answers.

Review
Deanna Daneri - Palm Desert, CA 92260
Review
Pete Misunas - Palm Desert, CA 92260
Review
Arrived when scheduled. Discussed the installation. Completed the installation in a very timely manner. Discussed the operation of the unit. Cleaned up afterwards. I couldn't have asked for more. I couldn't be happier.
Lester Bernell - Palm Desert, CA 92211
Review
Danial was polite and completely professional..
marty milster - Palm Desert, CA 92260
Review
Listened to our concerns, was friendly and knowledgeable.
Cindy Hewison - Palm Desert, CA 92260
Review
The immediate response to my needs was something I experienced on the phone contact and that was a ++++ Then what sold me on this company, even before the the inspection and quote for the work to be done, was the face to face contact upon meeting their representative who came to my home. The Greetings with a smile and the No push - No rush conversation was a +++++++++ I did not get service that day but placed order for repair and equipment purchase and got all scheduled the same day.+++++
Virgil Williams - Palm Desert, CA 92260
Review
lee eckel - Palm Desert, CA 92211
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Mary Kit - Palm Desert, CA 92211
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I will always ask for James. He was knowledgeable, professional & fabulous.
Dianne Girazian - Palm Desert, CA 92260
Review
Jonathan was very punctual and kept me informed about when he would arrive and what he would be doing. He took the time to explain how to get the best efficiency out of the mini split system. I found Jonathan's demeanor and professionalism to be very refreshing in this industry. He is a valuable asset to your company. The last two questions are non-applicable because this was warranty work.
L Michaels - Palm Desert, CA 92260
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